Zoho Docs Pricing, Features, Reviews & Comparison of Alternatives

Zoho Docs

Online Document Management

4.49/5 (123 reviews)

Zoho Docs overview

What is Zoho Docs?

Zoho Docs is a comprehensive online document management system used for creating, storing, sharing and collaborating on documents of almost any format available. The application consists of two distinct core functions: document storage and management and document editing and collaboration.

Key Features of Zoho Docs



Online File Storage
Secure File Sharing
Integrates Document Editors - Zoho Writer, Sheet & Show
Real-Time Editing
Online Chat & Collaboration
Multi-Level Folders
Folder Sharing
Reviewing and Tagging
Full-Text Search
Check-in/Check-out Control
Document Version Control
User Management
Security and Admin Controls
Admin Governance
Integration with Zoho CRM, Zoho Projects, Zoho Recruit, Zoho Mail, Zoho Recruit.
Integration with Google Apps

Security and Privacy

Two factor authentication
Data encryption
Centralized control over content
SOC1, SOC2, HIPAA and PCI compliant
Data backup in multiple locations

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Dutch, French, German and 5 other languages, Italian, Japanese, Spanish, Swedish, Turkish
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Zoho Docs reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.6
Colin McNicol

Zoho Docs - Writer, Sheets & Show Plus Cloud Storage

Used daily for 2+ years
Reviewed 2019-01-17
Review Source: Capterra

Zoho Docs is a perfectly functional suite of tools to rival more popular rivals, but it is unlikely to displace Microsoft Office in the corporate world. That means it needs to be able to work with Office formats if you have clients or suppliers who will be sharing files with you. This generally isn't a problem, but not all features of Word, Excel and PowerPoint are supported. Some companies may still want a single copy of MS Office on hand to help manage this process. For most small business users, Zoho Docs (or the even better value Zoho One suite which includes Docs) can be a good alternative to both G-Suite and Office 365.

Pros
- Cost-effective alternative to basic Microsoft Office Suite - Word Processor (Writer), Spreadsheet (Sheets) and Presentation (Show) software included. - Writer great for creating HTML content for web pages - Syncs files with desktop - Integration with Google Drive and Dropbox - Strong Security - Good integration with other Zoho products - as you would expect

Cons
- Sheets doesn't have the power and analysis capabilities of Excel, but is perfectly functional for most small business use cases. - If you need to share files with external users you generally have to convert to more popular formats. These export options are available, but an extra step and another version of the file to manage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Everianny Brito Padrón

An excellent alternative to save information in the cloud

Used daily for 6-12 months
Reviewed 2018-07-19
Review Source: Capterra

Zoho docs is an efficient solution for companies that need a cloud and modification of documents in real time. This powerful tool optimizes internal processes, generating greater collective work, competitiveness, performance and productivity, that's why I recommend it as one of the best services to work in the cloud.

Pros
In my work it is very important to stimulate collectivism in its different stages and functions, with the firm intention of endowing the investigations with analytical and technical elements of greater depth. Zoho Docs is an excellent alternative for collaborative work and in real time, it allows adjusting and modifying information hosted in the cloud with the purpose of making corrections, append information and modify the data that are necessary. Another interesting option of this software is the possibility of previewing documents in the cloud without the need to download. This option saves us a lot of time and effort in downloading the file and the corrections.

Cons
Although the platform offers great benefits, has an excellent intuitive system, and offers comprehensive solutions, this platform does not do all the work, therefore it is necessary to hire personnel in the area of accounting and administration to develop more detailed tasks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Binyamin Klempner

Zoho Docs: Easy and Intuitive

Used occasionally for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

All in all, I wish I could replace Google Docs with Zoho Docs. I simply prefer using Zoho Docs more. If I had a large company I might do so for internal use. But given that most of the people I communicate with don't use, and have never used Zoho, it makes Zoho a difficult choice as a go to word processing platform.

Pros
Zoho Docs is easy to use, robust, online, and free for up to three users. It offers a feature rich platform not found on platforms that are entirely free. Work is saved automatically on the web so one never needs to worry about constantly saving work or fear losing it. Although its been a while since I've logged onto Zoho, writing this review reminds me of what a good word processing platform Zoho and what I'm missing by not taking greater advantage of the many features Zoho Docs has to offer. Given my personal preference, I'd rather use Zoho Docs over Google Docs.

Cons
The problem with Zoho Docs is that it isn't ubiquitous; whereas Google Docs is. If I want to share something on Zoho Docs they need a Zoho account and if they don't have a Zoho account they need to create one and this is considered a hassle by many, and indeed is a hassle. While more robust than some of its competitors, Zoho Docs is also a bit clumsy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rick Powell

Solid and sometimes superior replacement for Google Docs

Used weekly for 6-12 months
Reviewed 2019-03-15
Review Source: Capterra

As always with Zoho products, I was pleasantly surprised at the features provided for free. However, certain workflow and performance issues keep me from using the tools full-time.

Pros
Zoho Docs wouldn't be all that special without Zoho Writer, which is the unsung hero of free online word processors. I've reviewed it positively on Capterra and highly recommend it. So it's hard to talk about Zoho Docs, which is basically the management hub for multiple Writer docs, without also talking about Writer. Zoho Docs provides feature parity with Google Docs and improves it in many respects. For instance, all Zoho Docs can be sync continuously with Dropbox. I guess it makes sense that Google Drive continuous sync isn't included. ;-) Zoho Writer now provides an integrated grammar checker/writing assistant called Zilia, which in my tests provides better advice than Grammarly and for free. I like the Zoho Docs templates better than those from Google Docs.

Cons
UI fonts are too small and too light to be read easily by these old eyes. I couldn't find any settings to change the default other than increasing the browser zoom. That's bad. Everything loads slowly on underpowered devices and there's no feedback as to the state of the interface. UI elements are therefore often slow to respond. No integration with Zoho Notebook, for some inexplicable reason, which makes Notebook kind of pointless. No integration with Evernote either so that's a definite workflow issue.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Mathew White

The best possible way to get done with cloud documents and file sharing.

Used daily for 2+ years
Reviewed 2019-09-12
Review Source: Capterra

The experience was somehow alright but they really need to improve the services. Still, we have gained much benefits from this tool by creating efficiency in working and improving our cloud document service.

Pros
One of the most easy and efficient way to get our documents prepared online and can easily be shared with anyone. We can get easily prepare and download all kinds of formats. We can easily update our docs online and can easily implement them in our day-to-day routine. It's a reliable yet most productive tool to use.

Cons
I have issues in managing my files or arranging them in an orderly manner. Also, in order to edit the previously saved files, it gets hard to change the formatting. Sharing the files with other users, also creates issues in a more baffled way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zoho Docs pricing

Starting from
$5/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

3 Editions.
Free Edition: Free for 25 users, with 5GB free per user.
Standard: $5/user/month, with 50GB storage per user.
Enterprise - $8/user/month, with 100GB storage per user.

Zoho Docs features

Access Control
Automatic Notifications
Document Storage
Projections
SSL Security
Third Party Integration

API (243 other apps)
Activity Dashboard (133 other apps)
Activity Tracking (122 other apps)
Chat (137 other apps)
Collaboration Tools (261 other apps)
Collaborative Workspace (175 other apps)
Commenting (167 other apps)
Communication Management (108 other apps)
Customizable Branding (133 other apps)
Document Management (141 other apps)
Drag & Drop Interface (144 other apps)
File Management (121 other apps)
Permission Management (167 other apps)
Search Functionality (217 other apps)

Additional information for Zoho Docs

Key features of Zoho Docs

  • Online file storage
  • Secure files sharing
  • Online chat & collaboration
  • Multi-level folders
  • Integrates Zoho Writer, Sheet & Show
  • Online workspace
  • Reviewing and tagging
  • Search
  • Check-in/check-out control
  • Document version control
  • Admin governance
  • Security and admin controls
View All Features

Benefits

Zoho Docs offers an extensive document management system which includes:

1. Document editing and creation with Zoho Writer, Zoho Sheet and Zoho Show
2. A range of sharing and collaboration capabilities
3. Administrative control and governance to meet the requirements of large organizations
4. Real-time collaboration, sharing and editing to facilitate teamwork
5. Integration with Zoho CRM, Zoho Projects, and Zoho Mail to maintain document accessibility in
the key areas of business operations