Zoho Docs Pricing, Features, Reviews & Comparison of Alternatives

Zoho Docs

Online Document Management

4.5/5 (104 reviews)

Zoho Docs overview

Zoho Docs is a comprehensive online document management system used for creating, storing, sharing and collaborating on documents of almost any format available. The application consists of two distinct core functions: document storage and management and document editing and collaboration.

Key Features of Zoho Docs

Online File Storage
Secure File Sharing
Integrates Document Editors - Zoho Writer, Sheet & Show
Real-Time Editing
Online Chat & Collaboration
Multi-Level Folders
Folder Sharing
Reviewing and Tagging
Full-Text Search
Check-in/Check-out Control
Document Version Control
User Management
Security and Admin Controls
Admin Governance
Integration with Zoho CRM, Zoho Projects, Zoho Recruit, Zoho Mail, Zoho Recruit.
Integration with Google Apps

Security and Privacy

Two factor authentication
Data encryption
Centralized control over content
SOC1, SOC2, HIPAA and PCI compliant
Data backup in multiple locations


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

Chinese (Simplified), Dutch, English, French, German and 5 other languages, Italian, Japanese, Spanish, Swedish, Turkish
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Zoho Docs reviews

Value for money
Ease of use
Customer support
Colin McNicol

Zoho Docs - Writer, Sheets & Show Plus Cloud Storage

Used daily for 2+ years
Reviewed 2019-01-17
Review Source: Capterra

Zoho Docs is a perfectly functional suite of tools to rival more popular rivals, but it is unlikely to displace Microsoft Office in the corporate world. That means it needs to be able to work with Office formats if you have clients or suppliers who will be sharing files with you. This generally isn't a problem, but not all features of Word, Excel and PowerPoint are supported. Some companies may still want a single copy of MS Office on hand to help manage this process. For most small business users, Zoho Docs (or the even better value Zoho One suite which includes Docs) can be a good alternative to both G-Suite and Office 365.- Cost-effective alternative to basic Microsoft Office Suite - Word Processor (Writer), Spreadsheet (Sheets) and Presentation (Show) software included. - Writer great for creating HTML content for web pages - Syncs files with desktop - Integration with Google Drive and Dropbox - Strong Security - Good integration with other Zoho products - as you would expect

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Everianny Brito Padrón

An excellent alternative to save information in the cloud

Used daily for 6-12 months
Reviewed 2018-07-19
Review Source: Capterra

Zoho docs is an efficient solution for companies that need a cloud and modification of documents in real time. This powerful tool optimizes internal processes, generating greater collective work, competitiveness, performance and productivity, that's why I recommend it as one of the best services to work in the cloud.In my work it is very important to stimulate collectivism in its different stages and functions, with the firm intention of endowing the investigations with analytical and technical elements of greater depth. Zoho Docs is an excellent alternative for collaborative work and in real time, it allows adjusting and modifying information hosted in the cloud with the purpose of making corrections, append information and modify the data that are necessary. Another interesting option of this software is the possibility of previewing documents in the cloud without the need to download. This option saves us a lot of time and effort in downloading the file and the corrections.

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Binyamin Klempner

Zoho Docs: Easy and Intuitive

Used other for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

All in all, I wish I could replace Google Docs with Zoho Docs. I simply prefer using Zoho Docs more. If I had a large company I might do so for internal use. But given that most of the people I communicate with don't use, and have never used Zoho, it makes Zoho a difficult choice as a go to word processing platform. Zoho Docs is easy to use, robust, online, and free for up to three users. It offers a feature rich platform not found on platforms that are entirely free. Work is saved automatically on the web so one never needs to worry about constantly saving work or fear losing it. Although its been a while since I've logged onto Zoho, writing this review reminds me of what a good word processing platform Zoho and what I'm missing by not taking greater advantage of the many features Zoho Docs has to offer. Given my personal preference, I'd rather use Zoho Docs over Google Docs.

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Megan McBride

It's not Microsoft, but a close second

Used daily for 6-12 months
Reviewed 2017-08-15
Review Source: Capterra

I really appreciate having an affordable alternative to Microsoft Office. It does everything we need, but without the high cost of installing Office on our server. I love Microsoft and have used the office suite since high school (20+ years). I've always purchased the Office Suite for new computers, and we use them on work computers. But then we got a server at work and even though each employee already has Office on their computers, each employee accessing the server needs an additional license purchased on the server. And I've got about 15 people accessing the server, and there was no way I was paying to put all those licenses on the server. So we went with Zoho Docs and it works great. We're saving a ton of money and the programs have similar features.

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A Great concept that is not executed well

Used daily for 2+ years
Reviewed 2019-01-28
Review Source: Capterra

The benefit of this product is its whole purpose. For their to be a software that houses all of our documents and make them accessible to users. It is even nicer that you can make some files open to some users, but not all of them.

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Zoho Docs pricing

Starting from
Pricing options
Free trial
View Pricing Plans

3 Editions.
Free Edition: Free for 25 users, with 5GB free per user.
Standard: $5/user/month, with 50GB storage per user.
Enterprise - $8/user/month, with 100GB storage per user.

Zoho Docs features

Access Control
Automatic Notifications
Document Storage
SSL Security
Third Party Integration

API (192 other apps)
Activity Dashboard (92 other apps)
Activity Tracking (84 other apps)
Chat (110 other apps)
Collaboration Tools (192 other apps)
Collaborative Workspace (140 other apps)
Commenting (132 other apps)
Communication Management (85 other apps)
Customizable Branding (94 other apps)
Drag & Drop Interface (109 other apps)
File Management (95 other apps)
Instant Messaging (82 other apps)
Permission Management (122 other apps)
Search Functionality (164 other apps)

Category Leaders ranking


#17 in Document Management

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Zoho Docs also features in these categories:

Additional information for Zoho Docs

Key features of Zoho Docs

  • Online file storage
  • Secure files sharing
  • Online chat & collaboration
  • Multi-level folders
  • Integrates Zoho Writer, Sheet & Show
  • Online workspace
  • Reviewing and tagging
  • Search
  • Check-in/check-out control
  • Document version control
  • Admin governance
  • Security and admin controls
View All Features


Zoho Docs offers an extensive document management system which includes:

1. Document editing and creation with Zoho Writer, Zoho Sheet and Zoho Show
2. A range of sharing and collaboration capabilities
3. Administrative control and governance to meet the requirements of large organizations
4. Real-time collaboration, sharing and editing to facilitate teamwork
5. Integration with Zoho CRM, Zoho Projects, and Zoho Mail to maintain document accessibility in
the key areas of business operations