Zoho Docs Features

Zoho Docs

Online Document Management

4.45/5 (147 reviews)

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Activity Dashboard
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Archiving & Retention
Audit Trail
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Content Publishing Options
Customizable Branding
Data Import/Export
Data Security
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Signature
Encryption
File Conversion
File Management
File Recovery
File Sharing
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Multiple User Accounts
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Real Time Editing
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Real Time Synchronization
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@mentions
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Audit Trail
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Content Publishing Options
Customizable Branding
Data Import/Export
Data Security
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Signature
Encryption
File Conversion
File Management
File Recovery
File Sharing
Full Text Search
Messaging
Mobile Access
Multiple User Accounts
Offline Access
Projections
Real Time Editing
Real Time Notifications
Real Time Synchronization
Role-Based Permissions
SSL Security
Single Sign On
Task Management
Third Party Integrations
Two-Factor Authentication
Version Control
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Audit Trail
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Content Publishing Options
Customizable Branding
Data Import/Export
Data Security
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Signature
Encryption
File Conversion
File Management
File Recovery
File Sharing
Full Text Search
Messaging
Mobile Access
Multiple User Accounts
Offline Access
Projections
Real Time Editing
Real Time Notifications
Real Time Synchronization
Role-Based Permissions
SSL Security
Single Sign On
Task Management
Third Party Integrations
Two-Factor Authentication
Version Control
Workflow Management
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Mobile apps

iOS App


28 reviews

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


950 reviews

Zoho Docs Feature Reviews

25 reviewers had the following to say about Zoho Docs's features:

Nurain O.

Good with document management and sharing

2021-08-04

Pros

Zoho Docs is very good with document management, as it has an option to stores all of my document on its cloud storage, thus making the document storing and sharing can be done directly from this software without having to use third-party sharing service.

Cons

There are major upgrade needed on the interface. As for now, the main page of the software it too clunky and no too user friendly.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Abrar K.

Overall a good document creator and cloud storage.

2021-08-02

We can edit, modify, share files, etc. with the team in real-time and monitor the changes made by them.

Pros

This tool is very good for document management.

Cons

The price tag for extra storage is expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Hardware company, 51-200 employees)

Pretty good software for document management

2019-02-20

Pretty useful for me and easy to use.

Pros

We use it for document review and people can modify the document at the same time. Version control is also good for me.

Cons

I can use cell phone to access the documents anywhere and anytime.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zuhairah A.

Perfect for sharing document and saves online

2021-04-07

I use this software for managing my online document in term of sending or sharing the document.

Pros

Integration and sharing my files to third party service like Google Drive.

Cons

This software has something missing in the spreadsheet document creation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
SUNDAY E. A.

Document Management Software

2019-04-16

Pros

It can be synchronized across many devices and gives easy access to files and documents.

Cons

The software has all the necessary features that may be needed for Online storage of files and documents.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maisarah H.

Good free software for online document creation

2021-03-05

Zoho Docs flexibility is really helping me managing my document as i can have a free access to all my document from anywhere.

Pros

It can work from online settings and has a space to storing my document online using the designated cloud storage for free.

Cons

There are time when my document are not properly synchronized between my phone and my folder in computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nurul Huda S.

Create and store document online

2021-07-06

Pros

Zoho Docs is one of the software that i used whenever i am off the site and need to open and edit my document quickly on my mobile device.

Cons

Zoho Docs almost have no issues in the performance settings, but the cloud storage feature for sharing the files outside the Zoho ecosystem is quite frustrating.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Web Content Writer (work from home) (Information Technology and Services company, 11-50 employees)
Verified Reviewer

Provides secure online storage for my files

2019-06-28

Pros

Zoho Docs' free version is ideal for me as it offers useful tools like email notification, chat, and mobile app, and facilitates secure file collaboration.

Cons

This application is perfect for me and easy to use too, so I have no peeves at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Suhailah S.

Online document creation

2021-04-19

Zoho Docs is the best alternative for online document creation, apart of offline desktop document creation software.

Pros

This software is the best, as all the tools and feature is easily reachable and not hiding inside the drop-down menu.

Cons

It is quite confusing to organize the folder and all my files in the storage. The cloud storage offered for free is quite small, only for 5GB and i had to pay for the add-on storage which is quite expensive unlike other cloud storage software has offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ravikiran R.

Best online document editing saas application which supports on desktop and mobile

2018-04-28

Very cost effective and very robust and easy to use

Pros

Very easy to use Good connectivity with the Dropbox Great support for Documents, Spreadsheet and presentations Good task management support Easy to share Very cost effective

Cons

I have been using Zoho for very long even before google docs. So far I do not find any drawbacks. As it has many services, it confuses me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ramin S.

Just everything you need!

2017-03-17

You don't have to download all files, just sync some important files and use them offline.

Pros

Price is reasonable, awesome features which are better than Google Docs in some cases and of course customer service is helpful.

Cons

Actually, I did not see any negative sides of Zoho Docs, but extra new tools would not be bad)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Zoho Docs

Zoho Docs is in the right direction, who knows in next 1-2 years it can be best in market.

Source: Capterra
Helpful?   Yes   No
Read more
Ummar h.

If there is a cloud document editing which is simple & easy Its ZOHO DOCS.

2017-08-17

I can easily collaborate with others share documents also something like group editing.

Pros

Zoho is the best cloud platform for small & large business apps are connected & you can easily share & collaborate with single key management.

Cons

Zoho docs UI is somehow old one they must use ribbon like MS office does in its applications, some time it crashes when you have slow connection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ravindu N.

Great way to store documents online

2021-01-13

It can Be used to store any kind of files.

Pros

It has ability to store different file format without worrying their file size.

Cons

According to my experience there are no big issues with it. But, there are some limitations. Free user can use only up to 5gb and downloads and it limits  10gb per day. Another bad thing is we cannot upload folder to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerico V.

It lets you have all your documents in the cloud and access to them whenever you want.

2018-07-20

Also, it's very useful for sharing documents with colleagues

Pros

It's similar to other services of cloud storage. Also, it's very useful when you want to share docs with your colleagues.

Cons

Also, in the preview view of xs documents, you can't filter the columns

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great product, easy to integrate with CRM

2018-01-22

We use this for our clients and it has made collaboration of documents much easier.

Pros

It has made a difference in collaboration with our clients.

Cons

Some of the sharing rules is a bit hard to understand but other than it is a great tool for small and medium sized businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lea N.

Straightforward Cloud-Based Document System

2018-01-12

Pros

Zoho Docs makes it easy to share documents within your team, access files remotely and collaborate on projects.

Cons

Unfortunately, the system interface seems a bit outdated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Ashley I.

I Love Zoho Docs!

2018-11-20

The benefit of Zoho Docs is how easy, simple, and beautiful the software is.

Pros

The free storage is also amazing.

Cons

That not everyone uses it! It would be great if this software was more popular and known to more people.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jensen T.

Perfect for having all our bids, contracts, invoices, etc. in one place.

2019-02-15

We have been using zoho docs for about 3 years now, and it makes file sharing, and file backup super easy.

Pros

We love being able to securely access all our documents 24/7 from anywhere.

Cons

Sometimes i have noticed issues when trying to switch back and forth between bullet points, and numbering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Carlos A.

Bring your office productive!

2017-10-03

Zoho is a great tool but its drab interface offers plenty of emails, reports, I recomend to use this software.

Pros

Comprehensive reporting. Integrates well with other Zoho products, Google Apps.

Cons

Limited customer support. Mobile apps have limited functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hafizah S.

Zoho Docs is the best for me

2021-06-02

Pros

The ability to saves all the document on the cloud storage also helpful especially when i need my document on-the-go.

Cons

They need to upgrade the user interface and the dashboard of this software as currently, it look too old and need a little bit touch of modish looks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luis Daniel R.

A powerful Google Docs Alternative

2019-06-18

Used it for a while and loved it.

Pros

We use it mostly for corporate documents since you can brand or email in documents and we also use it to provide NDA's or password-protected documents with expiration links to customers.

Cons

Some of the paid features could be free features, like protected sharing and increased file sizes.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Edgar R.

Great potential of productivity apps

2018-10-11

Sharing documents and online publishing of the files is a breeze, and they are always online which makes it a great option when embeding these types of files on other places throughout the web.

Pros

Zoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.

Cons

Docs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Simple, but not enough space

2018-02-12

To create documents on the Internet and access them from different devices.

Pros

Clear, ad-free, with Google apps integration, single sign-on, media support (music, photos, videos), unlimited number of users and collaboration.

Cons

Only 1 GB of space, maybe for someone will not be enough. And Zoho writer has quite limited programming functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzillah A.

Good software for me

2021-09-12

Pros

Zoho Docs has a quite good feature and tools with it, especially that they had their own document storage that work online, which it will help me to access my document back from anywhere.

Cons

Overall, it is a good software for a document generation and to store all the document in it.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Design company, 51-200 employees)

More likely to recommend other solutions

2019-02-04

Pros

It is easy to use in Chrome browser and I can store and edit files online.

Cons

I do not have anything negative to say about Zoho Docs, even though it would not be my first option for file storage and collaboration.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more