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Zoho Docs Logo

Zoho Docs

4.5
(171)

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Online Document Management

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(20)

Zoho Docs Pricing

Pricing overview

Value for money rating

4.6

/5

171

Price starts from

5

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

3 Editions.
Free Edition: Free for 25 users, with 5GB free per user.
Standard: $5/user/month, with 50GB storage per user.
Enterprise - $8/user/month, with 100GB storage per user.

What users say

The amount of features and capabilities for the price is great. Easy to use and access anywhere.
Very cost effective and very robust and easy to use.

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Reviewers who mentioned pricing said:

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Abrar K.

Verified reviewer

Market Research, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall a good document creator and cloud storage.

Reviewed a year ago

Overall it is a very good tool for collaboration with the team. We can edit, modify, share files, etc. with the team in real-time and monitor the changes made by them. The files are stored in the cloud storage and can be accessed from anywhere.

Pros

The interface is simple and the installation process is straightforward. This tool is very good for document management. We can create new documents or files in any formats and modify it using the various in-built customization features available. We can sign a document online, add templates, convert them to any format, etc.

Cons

The price tag for extra storage is expensive. The synchronization process is very slow and sometimes hangs the tool and processes. More customization options can be added and the tool can be improved to support bigger documents.

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Colin M.

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Docs - Writer, Sheets & Show Plus Cloud Storage

Reviewed 4 years ago

Zoho Docs is a perfectly functional suite of tools to rival more popular rivals, but it is unlikely to displace Microsoft Office in the corporate world. That means it needs to be able to work with Office formats if you have clients or suppliers who will be sharing files with you. This generally isn't a problem, but not all features of Word, Excel and PowerPoint are supported. Some companies may still want a single copy of MS Office on hand to help manage this process. For most small business users, Zoho Docs (or the even better value Zoho One suite which includes Docs) can be a good alternative to both G-Suite and Office 365.

Pros

- Cost-effective alternative to basic Microsoft Office Suite - Word Processor (Writer), Spreadsheet (Sheets) and Presentation (Show) software included. - Writer great for creating HTML content for web pages - Syncs files with desktop - Integration with Google Drive and Dropbox - Strong Security - Good integration with other Zoho products - as you would expect

Cons

- Sheets doesn't have the power and analysis capabilities of Excel, but is perfectly functional for most small business use cases. - If you need to share files with external users you generally have to convert to more popular formats. These export options are available, but an extra step and another version of the file to manage.

WK
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Waleed K.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most cost-effective data management options on the cloud

Reviewed 10 months ago

The use of Zoho Docs made the management of document and data storage on the cloud more flexible, as the ease of use enabled us as a team to interact more with the data that is shared with it, which had a tangible positive impact.

Pros

The finest feature of Zoho Docs is its high-efficiency integration with the Zoho suite of services, which allows us to have a huge cloud storage space for our files and access them from anywhere. I like how we can work together with colleagues to manage a variety of files. Zoho Docs excels in providing excellent desktop and mobile apps for syncing files and making rapid cloud backups. I appreciate Zoho Docs' security requirements since it provides a safe environment for creating, editing, and sharing documents online. Because it is a web-based platform, it can be accessed from any device, removing the need for a specific device.

Cons

I liked all of Zoho Docs' capabilities and couldn't think of a reason to dislike it because it is incredibly practical and allows us to simply manage and preserve our data.

MM
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Megan M.

Sporting Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's not Microsoft, but a close second

Reviewed 5 years ago

I really appreciate having an affordable alternative to Microsoft Office. It does everything we need, but without the high cost of installing Office on our server.

Pros

I love Microsoft and have used the office suite since high school (20+ years). I've always purchased the Office Suite for new computers, and we use them on work computers. But then we got a server at work and even though each employee already has Office on their computers, each employee accessing the server needs an additional license purchased on the server. And I've got about 15 people accessing the server, and there was no way I was paying to put all those licenses on the server. So we went with Zoho Docs and it works great. We're saving a ton of money and the programs have similar features.

Cons

If you're used to Microsoft Office products, Zoho Docs is similar but just a little different. Once you get used to the differences, it works great. I do miss some of the add-on plugins I use in excel (like ASAP utilities) but that's about it.

RS
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Ramin S.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Just everything you need!

Reviewed 6 years ago

Zoho Docs is the best document management platform. Using amazing features which provided by Zoho Docs are allow you good chance to collaborate with your colleagues and also you can access the permissions. You don't have to download all files, just sync some important files and use them offline. Zoho Team had done a great job with that one. I think everyone needs that kind of docs program, so it definitely worth to try.

Pros

Price is reasonable, awesome features which are better than Google Docs in some cases and of course customer service is helpful.

Cons

Actually, I did not see any negative sides of Zoho Docs, but extra new tools would not be bad)

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Steve L.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Use of Zoho Docs

Reviewed 3 years ago

It solved the problem of reducing the difficulty of customers being able to fill in my real estate forms online, as well as offline.

Pros

Very simple to use and very cost effective. Very easy for my online real estate customers to use on my websites. One of the best uses for me is the ability for customers to fill in their responses offline when I meet with them in person.

Cons

The only negative would be that the forms are really plain looking. It would be great if they could be improved with your logo and business colors.

EA
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Eduardo A.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Docs experience with features and review

Reviewed a year ago

We struggled before utilizing Zoho CRM with keeping leads and qualified possibilities isolated in our old CRM. The way that Zoho is so efficient, adaptable and easy to understand truly helps us in keeping the business coming in! At the point when you're coordinated, you're relentless with outreach!

Pros

You can quickly exploit Zoho Docs' capacities through its element filled free arrangement that can be involved by up to 25 clients in your group, with every client getting a liberal 5GB of capacity. The zero-cost virtual drive gives you record forming for up to 25 adaptations, administrator controls, secure document joint effort, Zoho Office coordination, portable application, worked in visit, and...

Cons

One thing I have seen as difficult to utilize was whenever attempting to connect specific freedoms to existing contacts. We have found the workaround for this however it was genuinely hard for quite a while I would request better shading on the real CRM face. The radiant whites make it harder for somebody like me to see. I have downloaded an extra that permits me to change the foundation tones and I in all actuality do see the value in that Zoho's webpage takes into account this kind of progress. I might want to see a live talk highlight on Zoho for speedy assistance and basic inquiries. One thing I observed somewhat more hard to do was incorporating my Gmail with Zoho. It was a cycle of a troublesome interaction yet I had the option to at long last get it connected.

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Suhailah S.

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Online document creation

Reviewed 2 years ago

Zoho Docs is the best alternative for online document creation, apart of offline desktop document creation software. Sharing my files with my friend and colleague is very easy and i can add password to the document to add security to the document.

Pros

Zoho Docs storage not only can be use for storing document, but it also can be use for storing other media like picture, video and audio. This software is the best, as all the tools and feature is easily reachable and not hiding inside the drop-down menu. All the feature is updated frequently so if there are bugs in the software, it will be solve very quickly.

Cons

It is quite confusing to organize the folder and all my files in the storage. The cloud storage offered for free is quite small, only for 5GB and i had to pay for the add-on storage which is quite expensive unlike other cloud storage software has offer. Other than this point, this software is very helpful in creating document on online setting.

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Sefayet u.

Verified reviewer

Civil Engineering, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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easy to organize for personal docs, can be option for official one.

Reviewed a year ago

I mainly use ZOHO docs to store my personal and important official docs, I can easily visit through any devices. it support word file and excel files, which help me for content creation process. Real time synchronization is top notch here. when I need to share my files to team member, it has good secure way to do it. Price is also reasonable than similar service provider. It support so many extension, which increase my productivity also.

Pros

Easy user friendly interface, quick import and export files. It has secure and reliable source , so no need to worry about my documents. Easily share documents to team member. It has supporting different devices through online, so I can reach from anywhere. Editing and creating documents is pretty fast and easy in ZOHO docs. Support system is very active.

Cons

I think Mobile version need more focus of improvement, their is lot of area need to improve for mobile user.

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Ankush B.

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Docs: Document Management Sorted!

Reviewed 7 months ago

Zoho Docs is a great tool to collaborate online and wonderful tool for the team working remotely and working in different time zones. Very affordable and easy to use. Highly recommended.

Pros

Zoho Docs is power packed tool of Zoho Universe. Following are the pros of Zoho Docs: - Secure and centralized document management - Remote access to files and documents - Easy to create, edit, share, view and upload any type of files and documents - Collaborate online to edit docs by multiple employees simultaneously.

Cons

Although Zoho Docs is a great tool but still have some scope of improvements to reach level of Google Drive and OneDrive.

AR
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Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Cloud System for Small Team

Reviewed 4 years ago

Our overall experience with Zoho Docs has only been positive and I look forward to continuing to use Zoho Docs for all of our storing and sharing needs as we continue to grow as a team.

Pros

Zoho Docs is absolutely perfect for sharing and storing documents within my team. We are able to upload any documents that we can think of to make sure that they are safe and shared with the entire team. I would highly recommend Zoho Documents to any team that is looking for a cost-effective and easy way to share and store their documents for their small business.

Cons

The one thing that I don't like about Zoho Docs is that there seems to be a bit of an issue with loading up screenshots or other photo type of documents that we're looking to share with our creative team. Otherwise, the software is flawless and performs at a very high level for our team.

DC
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David C.

Security and Investigations, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fastest

Reviewed 19 days ago
Pros

Zoho Docs is fast and easy to work with. I can switch docs without lag time.It's very direct, there's no "What does this button do? Oh no! Not what I thought!". Zoho has an entire family of affordable products that can be easily integrated.

Cons

Customer service is a bit of a problem, response times aren't reliable at all. If more features could be added without sacrificing speed and maneuverability, that'd be great.

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shanti d.

Verified reviewer

Architecture & Planning, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Web based application

Reviewed 2 years ago
Pros

I have been using zoho for two plus years now. Its very cheap and also provide online editing tools. It can be easily integrated with all major application.The sharing feature is so similar to other major products like google drive or dropbox.

Cons

Only problem with zoho is its customer support and there late response.Apart from that every thing is fine.

RR
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Ravikiran R.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best online document editing saas application which supports on desktop and mobile

Reviewed 5 years ago

Very cost effective and very robust and easy to use

Pros

Very easy to use Good connectivity with the Dropbox Great support for Documents, Spreadsheet and presentations Good task management support Easy to share Very cost effective

Cons

I have been using Zoho for very long even before google docs. So far I do not find any drawbacks. As it has many services, it confuses me

AR
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Anonymous Reviewer

Verified reviewer

Education Management,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, easy to integrate with CRM

Reviewed 5 years ago

We use this for our clients and it has made collaboration of documents much easier.

Pros

The amount of features and capabilities for the price is great. Easy to use and access anywhere. It has made a difference in collaboration with our clients.

Cons

Some of the sharing rules is a bit hard to understand but other than it is a great tool for small and medium sized businesses.

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SUNDAY E. A.

Verified reviewer

Education Management, 1,001-5,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Document Management Software

Reviewed 4 years ago
Pros

Zoho Docs is a powerful online document management tool that has great features and functionalities. It is very easy to use and it is highly competitive. It can be synchronized across many devices and gives easy access to files and documents. The software has free trial, free package and two subscription packages. It has a very low subscription fees when compared to some Online Documents Management Software. The Cloud storage space is encouraging..

Cons

The software has all the necessary features that may be needed for Online storage of files and documents.

AT
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Alan T.

Financial Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cost effective and VERY easy to set up and use

Reviewed 6 months ago
Pros

We use other Zoho products and the high efficiency integration between Zoho Docs and other Zoho products has been fantastic. Great desktop and mobile apps for syncing documents, generous storage space and some nice collaboration functionality all combined in an easy to use "package" to make this a great product.

Cons

Loading times for the apps (Writer, Sheet and Show) is slow at times, and mobile app versions are not full versions. We also experience some glitches with the mobile app in general.

ya
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yoav a.

Accounting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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great way to share and upload documents

Reviewed 5 years ago
Pros

cool and easy way to share documents between users, easy way to upload from desktop and from web browser.

Cons

the software is really good from organization;s wanting to give employees a space for uploading , and managing files.the free plan is great, but it can be more expensive with more than 5 employees

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Shubham S.

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ZOHO Docs review

Reviewed 4 years ago
Pros

Zoho docs is one of the best file storage software which can save every kind of documents.It is cheaper than Microsoft office and if is almost equally good as Ms office suit. It is secure and it is properly connected with all other zoho products.

Cons

It is not that good in cas of maintaining large records and if you want to share these files mostly we have to convert the file formats.

CS
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Clayton S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Add-free alternative to Google Apps

Reviewed 12 years ago

if you want an easy way to build docs online and share with the rest of tour team, Zoho docs is a great fit. It has all the basic functionality for that king of suites (word processing, spreadsheets, presentations), it is free to use and add-free.

Pros

very intuitive, hassle free add-free Google apps integration, single sign-on easy set up rich media (music, pictures, videos) upload unlimited number of users for sharing

Cons

1GB of space maybe be small for some businesses but upgrade is cheap need to switch to Zoho writer for a complete editor limited programming/macro in spreadsheets need for yahoo or google email address for sharing

SC
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Scott C.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good solid document management

Reviewed 5 years ago
Pros

Ease of use and cost which allowed us to do most of what we wanted even with the free version. Also worked on on mobile.

Cons

No major issues but we eventually chose to move away from this and use the built in documents functionality within zoho crm (which we already use)

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Isabel M.

Verified reviewer

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This software lets to preserve the information therefore I can have of not losing it.

Reviewed 5 years ago

This software lets that my documents are always online and you can reach it from any device

Pros

This software guarantees the security that I can have of not losing my most important information, as well I can take it if I need it thanks to the excellent mobile application.

Cons

The cost can quickly grow as the team grows. The cost also increases if you want to increase the storage limit. Therefore this software can result very expensive.

JA
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Jackie A.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great but maybe have a better AI

Reviewed 4 years ago
Pros

Has AI Easy to Use Fast Speeds Many Great Features

Cons

AI is a little glitchy and need alot of improvement Storage over 5gb cost money

RC
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Ruth C.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to share and collaborate on documents with your team

Reviewed 5 years ago
Pros

We use Zoho docs because it is integrated with the rest of the Zoho suite. It makes it easy to share documents and edit as a group, which makes it easy to keep on top of which version is the master.

Cons

The pricing is set to price per user which means that the cost can quickly grow as the team grows. The cost also increases if you want to increase the storage limit.

BB
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Babak B.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great tool to host your files online

Reviewed 5 years ago
Pros

The online viewer is very clearn and simple. We store some of our files and collaborate on them on Zoho.

Cons

The platform on the free tier is very good, but if you need a lot more seats, the pricing can become a little expensive.