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Zoom Events and Webinars
5
4.1K
4
1.6K
3
217
2
19
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoom Events and Webinars are part of Zoom’s event solutions.
Table of Contents
Zoom Events and Webinars - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoom Events and Webinars overview



Based on 6052 verified user reviews
What is Zoom Events and Webinars?
Zoom Events and Webinars is a webinar program with key features that include screen-sharing, live chat, mobile access, event management, multi hosts, file sharing, and more.
Who uses Zoom Events and Webinars?
Reviews for Zoom Events and Webinars come from a wide variety of industries, including education management (8% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for Zoom Events and Webinars cited by reviewers is webinars (99% of reviewers).
What do users say about Zoom Events and Webinars pricing?
Most reviewers indicate that Zoom Events and Webinars delivers strong value for money, especially with its free plan and flexible trials. However, some users report that the free version is restrictive and upgrades can become expensive or confusing.
What are the most popular integrations for Zoom Events and Webinars?
The Zoom Events and Webinars integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.7 out of 5 for its integration with Zoom Events and Webinars), Microsoft Teams (a meeting product, 4.6), and Microsoft PowerPoint (a presentation product, 4.5).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Meetings
Webinars
Features
Performance and Speed
Restrictive free plan limits
Security and privacy concerns
Zoom Events and Webinars’s user interface
Zoom Events and Webinars review summaries overview


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Zoom Events and Webinars?
Reviewers feel Zoom Events and Webinars offer reliable video conferencing, easy scheduling, and flexible participant management for meetings, webinars, and virtual events. They appreciate features like screen sharing, breakout rooms, chat, and recording, which enhance collaboration and engagement across devices. Most find it intuitive and accessible, even for large audiences, and value integrations with calendars and other platforms.
Some report occasional technical glitches, limited free session durations, and pricing concerns for premium features. They note a learning curve for new users and wish for improved customization, reporting, and comment moderation. Overall, they rely on it for remote work, training, and education.
Select to learn more
Who uses Zoom Events and Webinars?
Based on 6,052 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoom Events and Webinars's key features
GetApp's analysis of 1896 verified user reviews collected between July 2021 and October 2024 identifies Zoom Events and Webinars' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zoom Events and Webinars' screen sharing capabilities for enhancing presentations and meetings. They find it useful for sharing documents, slides, and videos in real-time, which improves communication and collaboration. Users report that it supports various formats like PowerPoint and allows for effective remote control. They also mention the ability to choose specific windows to share, ensuring privacy. However, some users note occasional technical issues when switching between shared screens. Of the 1140 Zoom Events and Webinars users who gave detailed accounts of their use of Screen Sharing, 98% rated this feature as important or highly important.
Gizelle H.
Freelancer
Teresa I.
Office Administrator
Merry J.
Freelancer
Monica L.
Accounts Payable
Users report that the live chat feature in Zoom Events and Webinars fosters real-time engagement and interaction during meetings. They find it helpful for asking questions, sharing links, and providing instant feedback without interrupting the speaker. Reviewers appreciate the ability to send messages to specific individuals or the entire group. However, some users mention that managing a high volume of messages can be challenging and suggest improvements for better navigation. Of the 980 Zoom Events and Webinars users who gave detailed accounts of their use of Live Chat, 92% rated this feature as important or highly important.
Reviewers highlight the convenience of mobile access in Zoom Events and Webinars, allowing them to join meetings from anywhere using their smartphones. They find it beneficial for attending meetings on the go, especially when away from their desktops or laptops. Users appreciate the flexibility it offers, enabling participation in webinars and meetings regardless of location. However, they note that smaller screens and potential technical limitations should be considered for optimal use. Of the 1007 Zoom Events and Webinars users who gave detailed accounts of their use of Mobile Access, 91% rated this feature as important or highly important.

See related user reviews

Damian C.
Account Executive
Wesley M.
Manager Assistant
Allie J.
Assistant Community Manager
Tatiana B.
PURCHASE
Reviewers appreciate the event management capabilities of Zoom Events and Webinars, which streamline the planning and execution of meetings. They highlight capabilities like registration pages, breakout rooms, and calendar integration. Users find it helpful for organizing large events, managing attendees, and ensuring smooth operations. They also mention the robust security measures that prevent disruptions. However, some users suggest enhancements for better registration capabilities and reminders. Of the 664 Zoom Events and Webinars users who gave detailed accounts of their use of Event Management, 85% rated this feature as important or highly important.
Users find the multi-host feature in Zoom Events and Webinars valuable for managing large meetings and webinars. They appreciate the ability to assign multiple hosts, which helps in sharing responsibilities like moderating, presenting, and managing participants. Reviewers mention that this capability ensures seamless transitions and continuity if one host faces technical issues. They also note that it enhances collaboration and efficiency during sessions. Of the 807 Zoom Events and Webinars users who gave detailed accounts of their use of Multi hosts, 81% rated this feature as important or highly important.
Reviewers appreciate the file sharing capabilities in Zoom Events and Webinars, which allow them to share documents and resources in real-time. They find it useful for distributing materials during meetings and webinars, enhancing collaboration and interactivity. Users mention the integration with platforms like Google Drive, Microsoft OneDrive, and Dropbox. However, some suggest improvements for accessing shared files after meetings and ensuring security during file transfers. Of the 759 Zoom Events and Webinars users who gave detailed accounts of their use of File Sharing, 79% rated this feature as important or highly important.
See related user reviews
Lenah M.
Document Processor
Ashleigh H.
Owner
Sabelo L.
Office management
Thang S.
Technical Recruiter
All Zoom Events and Webinars features
Features rating:
Zoom Events and Webinars alternatives
Zoom Events and Webinars pricing
Value for money rating:
Starting from
500
/user
Per month
User opinions about Zoom Events and Webinars price and value
Value for money rating:
To see what individual users think of Zoom Events and Webinars's price and value, check out the review snippets below.
Subhobrata S.
Co Founder and Lead- Client Success
Fernando F.
IT Consultant
Zoom Events and Webinars integrations (8)
Integrations rated by users
We looked at 6,052 user reviews to identify which products are mentioned as Zoom Events and Webinars integrations and how users feel about them.
Integration rating: 4.7 (46)
Integration rating: 4.4 (24)
“MS Teams am zentraler Punkt für Projekte, deren Planung und der Projektkommunikation”

Christoph D.
Head of Project Management Office
Integration rating: 4.3 (20)
Integration rating: 4.0 (18)
Integration rating: 4.8 (17)
“I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.”
Adelita D.
Founder
Integration rating: 4.9 (17)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Zoom Events and Webinars customer support
What do users say about Zoom Events and Webinars customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoom Events and Webinars customer support.
A small group of reviewers found Zoom Events and Webinars customer support responsive and helpful in resolving issues.
The majority of users report slow response times and difficulty reaching customer support, especially for urgent issues.
Widely noted by reviewers, customer service often fails to resolve problems efficiently or provide helpful follow-up.
A significant portion of users mention that support is hard to contact, unresponsive, or only available for premium plans.
Support options
Training options
To see what individual users say about Zoom Events and Webinars's customer support, check out the review snippets below.
“The customer support is second-to-none as the customer support team answers and solves all my questions and queries online.”

Oladimeji O.
Chief Executive Officer
“The technical issues are more, Like audio glitches, video not turning on like that worst case they repeat a lot. and customer support is very slow.”
Sai N.
QA Engineer & Scrum master
“If you have any questions, the technical support is challenging to reach. If there is a billing problem, you may have to wait for days or weeks before they respond.”

Radek W.
Owner
Zoom Events and Webinars FAQs
Zoom Events and Webinars has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers
These products have better value for money
Q. What is Zoom Events and Webinars used for?
Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts. Zoom Webinars is great for single-session large broadcasts. The product is flexible giving you the ability to easily stream to third party platforms, embed into a webpage and send out a single link to attendees. Set up is straightforward and easy, allowing you to host a large broadcast at any moment. Zoom Events is an all-in-one event management platform built on Zoom’s reliable and secure video technology. It allows you to seamlessly create and manage virtual events of any size. Zoom Events offers added features such as event hubs, customizable registration and ticketing, attendee networking through a chat-enabled event lobby, and event reporting, including registration, attendance, and ticket sales. This comprehensive solution simplifies how you host, market, and report on virtual and hybrid events.
Q. What level of support does Zoom Events and Webinars offer?
Zoom Events and Webinars offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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