Document Management Software with Case Management

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SearchExpress   

11
Cloud-based document management system
SearchExpress is a cloud-based document management software which enables users to capture, index, workflow, search & manage digital & paper documents. Uses Google AI to process AP invoices with no manual training. Read more about SearchExpress
Cloud-based document management system
SearchExpress is a cloud-based document management software which enables users to capture, index, workflow, search & manage digital & paper documents. Uses Google AI to process AP invoices with no manual training. Read more about SearchExpress

Communifire   

14
Enterprise Social Collaboration Software
Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire
Enterprise Social Collaboration Software
Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire

LEAP  

16
Legal practice management software for small law firms
LEAP is an integrated legal practice and case management software system, enhancing small law firms efficiency, profitability, and productivity. Read more about LEAP
Legal practice management software for small law firms
LEAP is an integrated legal practice and case management software system, enhancing small law firms efficiency, profitability, and productivity. Read more about LEAP

Prevail  

64
Case management system
Case management system with automatic document generation and tracking; Integrated calendar; and more. Read more about Prevail
Case management system
Case management system with automatic document generation and tracking; Integrated calendar; and more. Read more about Prevail

Legal Files  

17
Legal case and matter management software
Legal Files offers a complete and fully functional document management assembly program as a standard component of its case & matter management application. Fully integrated with Word, Legal Files also offers document assembly. Read more about Legal Files
Legal case and matter management software
Legal Files offers a complete and fully functional document management assembly program as a standard component of its case & matter management application. Fully integrated with Word, Legal Files also offers document assembly. Read more about Legal Files

LegalWorks  

18
Cloud-based document management software for legal firms
Uptime LegalWorks is a document management software for legal firms to store and organize documents, mails and notes in a matter centric form. Read more about LegalWorks
Cloud-based document management software for legal firms
Uptime LegalWorks is a document management software for legal firms to store and organize documents, mails and notes in a matter centric form. Read more about LegalWorks

EMC Documentum  

2
Enterprise content management service
The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for our enterprise content management and intelligent case management offerings. The Documentum platform adheres to the Content Management Interoperability Services (CMIS) standard and supports a broad range of operating systems, databas… Read more about EMC Documentumes, application servers, and enterprise applications.
Enterprise content management service
The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for our enterprise content management and intelligent case management offerings. The Documentum platform adheres to the Content Management Interoperability Services (CMIS) standard and supports a broad range of operating systems, databas… Read more about EMC Documentumes, application servers, and enterprise applications.

CANEA ONE  

2
Modular, web-based solution for business management
CANEA ONE is a fully integrated business management solution that helps organizations to develop strategy plans and manage documents, processes, projects, and workflows. The web-based suite consists of five modules - CANEA Document, CANEA Process, CANEA Project, CANEA Workflow, and CANEA Strategy. Read more about CANEA ONE
Modular, web-based solution for business management
CANEA ONE is a fully integrated business management solution that helps organizations to develop strategy plans and manage documents, processes, projects, and workflows. The web-based suite consists of five modules - CANEA Document, CANEA Process, CANEA Project, CANEA Workflow, and CANEA Strategy. Read more about CANEA ONE

Alfresco One  

1
Enterprise content platform
The Alfresco One content platform allows organizations to fully manage any type of content - from simple office documents, to scanned images, photographs, engineering drawings, and even large video files. Alfresco's built-in workflow allows companies to automate document intensive business processes, saving time and money… Read more about Alfresco One
Enterprise content platform
The Alfresco One content platform allows organizations to fully manage any type of content - from simple office documents, to scanned images, photographs, engineering drawings, and even large video files. Alfresco's built-in workflow allows companies to automate document intensive business processes, saving time and money… Read more about Alfresco One

IBM Case Manager  

0
Collaborative case content and process management
IBM Case Manager is a content and process management platform with advanced analytics for designing and deploying solutions within large businesses. Read more about IBM Case Manager
Collaborative case content and process management
IBM Case Manager is a content and process management platform with advanced analytics for designing and deploying solutions within large businesses. Read more about IBM Case Manager
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Avg. User review

Document Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Document Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
74
74
Reviews 20/20
Integrations 19/20
Mobile 16/20
Functionality 19/20
Security -/20
73
73
Reviews 19/20
Integrations 20/20
Mobile 15/20
Functionality 19/20
Security -/20
66
66
Reviews 17/20
Integrations 17/20
Mobile 15/20
Functionality 17/20
Security -/20
64
64
Reviews 15/20
Integrations 18/20
Mobile 14/20
Functionality 17/20
Security -/20
58
58
Reviews 11/20
Integrations 2/20
Mobile 15/20
Functionality 13/20
Security 17/20
57
57
Reviews 14/20
Integrations 12/20
Mobile 15/20
Functionality 16/20
Security -/20
56
56
Reviews 8/20
Integrations 3/20
Mobile 15/20
Functionality 13/20
Security 17/20
53
53
Reviews 7/20
Integrations 4/20
Mobile 13/20
Functionality 12/20
Security 17/20
49
49
Reviews 12/20
Integrations 6/20
Mobile 15/20
Functionality 16/20
Security -/20
47
47
Reviews 10/20
Integrations 9/20
Mobile 15/20
Functionality 13/20
Security -/20
44
44
Reviews 8/20
Integrations 3/20
Mobile 13/20
Functionality 11/20
Security 9/20
44
44
Reviews 13/20
Integrations 4/20
Mobile 13/20
Functionality 14/20
Security -/20
44
44
Reviews 12/20
Integrations 4/20
Mobile 13/20
Functionality 15/20
Security -/20
44
44
Reviews 11/20
Integrations 5/20
Mobile 14/20
Functionality 14/20
Security -/20
42
42
Reviews 6/20
Integrations 2/20
Mobile 4/20
Functionality 12/20
Security 18/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.