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Shelf  

44
Knowing Made Easy
Shelf is a an award winning knowledge sharing platform that has the best search in the industry and is a leader in usability. Read more about Shelf
Knowing Made Easy
Shelf is a an award winning knowledge sharing platform that has the best search in the industry and is a leader in usability. Read more about Shelf

Agiloft  

26
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more. Read more about Agiloft

SmartFile  

41
On-premise & cloud file management solutions
SmartFile is a file management system which enables businesses to control and secure file sharing on cloud as well as on premise. The platform automates IT operations through user access control, activity logs, email notifications, virtual folder links, and other auditing measures… Read more about SmartFile
On-premise & cloud file management solutions
SmartFile is a file management system which enables businesses to control and secure file sharing on cloud as well as on premise. The platform automates IT operations through user access control, activity logs, email notifications, virtual folder links, and other auditing measures… Read more about SmartFile

Legito  

12
Document automation solution for small to midsize firms
Legito is a cloud-based documents automation solution that helps small to midsize businesses automate document management, allowing users to manage documentation, negotiation, collaboration, drafting, revisions, and more through custom templates, notifications, analytics, and managerial reports… Read more about Legito
Document automation solution for small to midsize firms
Legito is a cloud-based documents automation solution that helps small to midsize businesses automate document management, allowing users to manage documentation, negotiation, collaboration, drafting, revisions, and more through custom templates, notifications, analytics, and managerial reports… Read more about Legito

Nintex  

24
Cloud-based digital workflow management automation platform
The Nintex Workflow Cloud solution enables users to automate complex business workflow processes with minimal deployment costs and multiple integrations. Read more about Nintex
Cloud-based digital workflow management automation platform
The Nintex Workflow Cloud solution enables users to automate complex business workflow processes with minimal deployment costs and multiple integrations. Read more about Nintex

Nuxeo  

24
Modern content services platform for the enterprise
Manage documents and all of your traditional and rich content in their place while putting it to work with the industry's most advanced metadata tools. Read more about Nuxeo
Modern content services platform for the enterprise
Manage documents and all of your traditional and rich content in their place while putting it to work with the industry's most advanced metadata tools. Read more about Nuxeo

QUALITYWEB 360  

3
Organize documents & information according to IS0 9001
QUALITYWEB 360 is a modular, all in one document process management tool that helps companies organize all information and documentation, and ensure compliance with ISO 9001 and the like. The solution is comprised of 15 modules to help users optimize processes and administer them electronically. Read more about QUALITYWEB 360
Organize documents & information according to IS0 9001
QUALITYWEB 360 is a modular, all in one document process management tool that helps companies organize all information and documentation, and ensure compliance with ISO 9001 and the like. The solution is comprised of 15 modules to help users optimize processes and administer them electronically. Read more about QUALITYWEB 360

DocFinity  

0
Document and business process management software
DocFinity is an online enterprise content & business process management software that is targeted at healthcare, insurance & publishing industries, among others. Read more about DocFinity
Document and business process management software
DocFinity is an online enterprise content & business process management software that is targeted at healthcare, insurance & publishing industries, among others. Read more about DocFinity

Everteam ECM  

0
Enterprise electronic and paper-based content management
Everteam Enterprise Content Management platform for automizing processes and maximising information resources. Read more about Everteam ECM
Enterprise electronic and paper-based content management
Everteam Enterprise Content Management platform for automizing processes and maximising information resources. Read more about Everteam ECM
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Document Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Document Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
74
74
Reviews 20/20
Integrations 19/20
Mobile 16/20
Functionality 19/20
Security -/20
73
73
Reviews 19/20
Integrations 20/20
Mobile 15/20
Functionality 19/20
Security -/20
66
66
Reviews 17/20
Integrations 17/20
Mobile 15/20
Functionality 17/20
Security -/20
64
64
Reviews 15/20
Integrations 18/20
Mobile 14/20
Functionality 17/20
Security -/20
58
58
Reviews 11/20
Integrations 2/20
Mobile 15/20
Functionality 13/20
Security 17/20
57
57
Reviews 14/20
Integrations 12/20
Mobile 15/20
Functionality 16/20
Security -/20
56
56
Reviews 8/20
Integrations 3/20
Mobile 15/20
Functionality 13/20
Security 17/20
53
53
Reviews 7/20
Integrations 4/20
Mobile 13/20
Functionality 12/20
Security 17/20
49
49
Reviews 12/20
Integrations 6/20
Mobile 15/20
Functionality 16/20
Security -/20
47
47
Reviews 10/20
Integrations 9/20
Mobile 15/20
Functionality 13/20
Security -/20
44
44
Reviews 8/20
Integrations 3/20
Mobile 13/20
Functionality 11/20
Security 9/20
44
44
Reviews 13/20
Integrations 4/20
Mobile 13/20
Functionality 14/20
Security -/20
44
44
Reviews 12/20
Integrations 4/20
Mobile 13/20
Functionality 15/20
Security -/20
44
44
Reviews 11/20
Integrations 5/20
Mobile 14/20
Functionality 14/20
Security -/20
42
42
Reviews 6/20
Integrations 2/20
Mobile 4/20
Functionality 12/20
Security 18/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.