Instant Messaging & Chat Software

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Salesforce Service Cloud   

435
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

HelpCrunch   

73
Live chat, email automation & helpdesk for support and sales
HelpCrunch is a web & mobile customer communication platform that combines a modern live chat, email automation, and a simple help desk in one solution. Read more about HelpCrunch
Live chat, email automation & helpdesk for support and sales
HelpCrunch is a web & mobile customer communication platform that combines a modern live chat, email automation, and a simple help desk in one solution. Read more about HelpCrunch

elevio   

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Beekeeper  

57
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper

HipChat  

455
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat

Comm100 Live Chat  

80
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat

Crisp  

46
All-in-one multi-channel solution for customer messaging
Instant Messaging & chat are absolutely necessary for modern companies that want to offer conversational experiences to their customers. With Crisp, build automated instant messaging while offering a human touch to your customer relationship. Read more about Crisp
All-in-one multi-channel solution for customer messaging
Instant Messaging & chat are absolutely necessary for modern companies that want to offer conversational experiences to their customers. With Crisp, build automated instant messaging while offering a human touch to your customer relationship. Read more about Crisp

JivoChat  

20
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat

IVCbox  

7
Customer communication tool with live chat & video calls
Live chat and chatbot features enable your agents to answer inquires in any case. Whether they are online or offline. Read more about IVCbox
Customer communication tool with live chat & video calls
Live chat and chatbot features enable your agents to answer inquires in any case. Whether they are online or offline. Read more about IVCbox

PHP Live!  

8
PHP and MySQL powered live chat software
Live chat software powered by PHP and MySQL. Chat with your website visitors and provide real-time customer service. Self-hosted live chat or choose the On Demand live chat option. Live chat software that is simple to setup and easy to use. Read more about PHP Live!
PHP and MySQL powered live chat software
Live chat software powered by PHP and MySQL. Chat with your website visitors and provide real-time customer service. Self-hosted live chat or choose the On Demand live chat option. Live chat software that is simple to setup and easy to use. Read more about PHP Live!

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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