Instant Messaging & Chat Software

Best Comparison List of Vendor Applications & Tools
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7 apps

Bitrix24   

351
100% free CRM, collaboration and communication tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24

Zendesk  

2,110
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Intercom  

560
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom

Podio  

233
The flexible way to manage projects with clients
Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.  Read more about Podio
The flexible way to manage projects with clients
Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.  Read more about Podio

Kayako  

149
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk

Bontact  

0
Multi-channel customer communication platform
Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool. Read more about Bontact
Multi-channel customer communication platform
Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool. Read more about Bontact
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