Instant Messaging & Chat Software

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22 apps

Genesys PureCloud   

77
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Freshchat   

50
Live Chat software for modern messaging
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social. Read more about Freshchat
Live Chat software for modern messaging
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social. Read more about Freshchat

Salesforce Service Cloud   

435
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

HelpCrunch   

83
Customer Communication tool for Support, Marketing & Sales
Talk to your product users with in-app messenger Send automated chat and email messages to the right people at the right time. Onboard, engage users, and increase conversions across the whole funnel. Read more about HelpCrunch
Customer Communication tool for Support, Marketing & Sales
Talk to your product users with in-app messenger Send automated chat and email messages to the right people at the right time. Onboard, engage users, and increase conversions across the whole funnel. Read more about HelpCrunch

Bitrix24   

350
100% free CRM, collaboration and communication tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24

Slack  

15,279
75 pts
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

talkspirit  

54
62 pts
Enterprise social networking & communication platform
Both an Enterprise Social Network and a chat, talkspirit simplify communication, strengthen cohesion, and boost collaboration within organizations. Read more about talkspirit
Enterprise social networking & communication platform
Both an Enterprise Social Network and a chat, talkspirit simplify communication, strengthen cohesion, and boost collaboration within organizations. Read more about talkspirit

Beekeeper  

57
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper

G Suite  

7,635
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data. Read more about G Suite
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data. Read more about G Suite

Microsoft Teams  

7,869
59 pts
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams

Pure Chat  

281
Live chat software for SMBs
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization. Read more about Pure Chat
Live chat software for SMBs
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization. Read more about Pure Chat

Comm100 Live Chat  

94
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat

eXo Platform  

106
Enterprise digital collaboration software
Improve team collaboration and exchange information fast and conveniently through instant messaging. Read more about eXo Platform
Enterprise digital collaboration software
Improve team collaboration and exchange information fast and conveniently through instant messaging. Read more about eXo Platform

Stride  

86
42 pts
Group messaging, collaboration, and video meetings for teams
Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms. Read more about Stride
Group messaging, collaboration, and video meetings for teams
Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms. Read more about Stride

EngageBay  

48
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing software which automates marketing processes and sales funnels by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing software which automates marketing processes and sales funnels by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

Deskpro  

26
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

elevio  

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Provide Support  

13
Live chat support & real-time website visitor monitoring
Live help chat and website monitoring solution for online customer support enabling proactive chat invitation, push pages, call transfer, canned answers & more. Read more about Provide Support
Live chat support & real-time website visitor monitoring
Live help chat and website monitoring solution for online customer support enabling proactive chat invitation, push pages, call transfer, canned answers & more. Read more about Provide Support

IVCbox  

7
Customer communication tool with live chat & video calls
Live chat and chatbot features enable your agents to answer inquires in any case. Whether they are online or offline. Read more about IVCbox
Customer communication tool with live chat & video calls
Live chat and chatbot features enable your agents to answer inquires in any case. Whether they are online or offline. Read more about IVCbox

PHP Live!  

8
PHP and MySQL powered live chat software
Live chat software powered by PHP and MySQL. Chat with your website visitors and provide real-time customer service. Self-hosted live chat or choose the On Demand live chat option. Live chat software that is simple to setup and easy to use. Read more about PHP Live!
PHP and MySQL powered live chat software
Live chat software powered by PHP and MySQL. Chat with your website visitors and provide real-time customer service. Self-hosted live chat or choose the On Demand live chat option. Live chat software that is simple to setup and easy to use. Read more about PHP Live!

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk

Sameroom  

1
Cross-platform chat connector
Sameroom is a chat platform integration solution which allows users & teams to connect their conversations across multiple instant messaging & chat services. Read more about Sameroom
Cross-platform chat connector
Sameroom is a chat platform integration solution which allows users & teams to connect their conversations across multiple instant messaging & chat services. Read more about Sameroom
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