Instant Messaging & Chat Software

Best Comparison List of Vendor Applications & Tools
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21 apps

Bold360   

8
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360

Genesys PureCloud   

78
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Flock   

133
49 pts
Communication and collaboration platform for teams
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Flock

49 pts
Communication and collaboration platform for teams
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Bitrix24   

352
100% free CRM, collaboration and communication tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24

Slack  

15,337
75 pts
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

talkspirit  

54
62 pts
Enterprise social networking & communication platform
Both an Enterprise Social Network and a chat, talkspirit simplify communication, strengthen cohesion, and boost collaboration within organizations. Read more about talkspirit
Enterprise social networking & communication platform
Both an Enterprise Social Network and a chat, talkspirit simplify communication, strengthen cohesion, and boost collaboration within organizations. Read more about talkspirit

Beekeeper  

57
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper

Zoho Cliq  

37
40 pts
Team communication software
Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more. Read more about Zoho Cliq
Team communication software
Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more. Read more about Zoho Cliq

Microsoft Teams  

7,916
59 pts
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams

HipChat  

456
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat

Podio  

233
The flexible way to manage projects with clients
Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.  Read more about Podio
The flexible way to manage projects with clients
Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.  Read more about Podio

Glip  

155
50 pts
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip

Glip

50 pts
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip

Comm100 Live Chat  

94
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat

Drift  

96
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools. Read more about Drift
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools. Read more about Drift

Azendoo  

60
Collaborative task management platform
A central place for team communication. Read more about Azendoo

Crisp  

47
All-in-one multi-channel solution for customer messaging
Instant Messaging & chat are absolutely necessary for modern companies that want to offer conversational experiences to their customers. With Crisp, build automated instant messaging while offering a human touch to your customer relationship. Read more about Crisp
All-in-one multi-channel solution for customer messaging
Instant Messaging & chat are absolutely necessary for modern companies that want to offer conversational experiences to their customers. With Crisp, build automated instant messaging while offering a human touch to your customer relationship. Read more about Crisp

IBM Connections  

26
Enterprise knowledge sharing platform
IBM Connections is an internal communications & enterprise social networking solution enabling instant engagement between users, with file sharing, group chats, collaborative document editing, and more. Read more about IBM Connections
Enterprise knowledge sharing platform
IBM Connections is an internal communications & enterprise social networking solution enabling instant engagement between users, with file sharing, group chats, collaborative document editing, and more. Read more about IBM Connections

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk

INSIDE  

2
Visual, omni channel customer engagement platform
INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, & more. Read more about INSIDE
Visual, omni channel customer engagement platform
INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, & more. Read more about INSIDE

Velaro  

3
Enterprise live chat software
Velaro is a enterprise live chat solution designed to provide organizations with the tools to optimize sales and customer service productivity. Read more about Velaro
Enterprise live chat software
Velaro is a enterprise live chat solution designed to provide organizations with the tools to optimize sales and customer service productivity. Read more about Velaro

Cingo  

0
Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling. Read more about Cingo
Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling. Read more about Cingo
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