Instant Messaging & Chat Software with Application Integration

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LiveAgent   

678
Great customer service starts with better help desk software
Great customer service starts with better IM & Chat software! Read more about LiveAgent

Genesys PureCloud   

73
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Salesforce Service Cloud   

434
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

LiveChat   

816
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is an instant communication tool that allows you to live chat with your customers. Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is an instant communication tool that allows you to live chat with your customers. Read more about LiveChat

REVE Chat   

13
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

LivePerson   

33
Live Chat, Messaging and Bots Solution Provider
LiveEngage enables businesses to manage chat and messaging conversations from their website, SMS, Facebook Messenger, Apple Business Chat and WhatsApp. Read more about LivePerson
Live Chat, Messaging and Bots Solution Provider
LiveEngage enables businesses to manage chat and messaging conversations from their website, SMS, Facebook Messenger, Apple Business Chat and WhatsApp. Read more about LivePerson

Slack  

14,629
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

Zendesk  

2,045
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Glip  

154
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip

Beekeeper  

57
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper

Zoho Connect  

50
Enterprise private social network
Connect in real-time with colleagues with Zoho Connect's private messaging, one-to-one chat, and group chatrooms. Read more about Zoho Connect
Enterprise private social network
Connect in real-time with colleagues with Zoho Connect's private messaging, one-to-one chat, and group chatrooms. Read more about Zoho Connect

Microsoft Teams  

7,235
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams

Zoho Mail  

343
Email hosting & mailbox management for business users
Use Zoho Mail's hosted email provider to not only send emails, but to communicate instantly via a built in live chat bar and group chat functionality. Read more about Zoho Mail
Email hosting & mailbox management for business users
Use Zoho Mail's hosted email provider to not only send emails, but to communicate instantly via a built in live chat bar and group chat functionality. Read more about Zoho Mail

HipChat  

455
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat

Stride  

85
Group messaging, collaboration, and video meetings for teams
Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms. Read more about Stride
Group messaging, collaboration, and video meetings for teams
Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms. Read more about Stride

Azendoo  

60
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo

Kayako  

150
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

Fleep  

31
A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations. Read more about Fleep
A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations. Read more about Fleep

Deskpro  

26
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

Jive  

38
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive

Chatfuel  

7
AI chatbot building platform
Chatfuel is an AI chatbot building platform designed to provide individuals & enterprises with the tools to create conversational chatbots easily. Read more about Chatfuel
AI chatbot building platform
Chatfuel is an AI chatbot building platform designed to provide individuals & enterprises with the tools to create conversational chatbots easily. Read more about Chatfuel

Bold360  

8
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360

Sameroom  

1
Cross-platform chat connector
Sameroom is a chat platform integration solution which allows users & teams to connect their conversations across multiple instant messaging & chat services. Read more about Sameroom
Cross-platform chat connector
Sameroom is a chat platform integration solution which allows users & teams to connect their conversations across multiple instant messaging & chat services. Read more about Sameroom

Chatlio  

0
Live online customer chat through Slack
Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog. Read more about Chatlio
Live online customer chat through Slack
Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog. Read more about Chatlio
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