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Instant Messaging & Chat Software with Alerts/Escalation

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ConnectWise ScreenConnect logo
4.7
(1.9K)

Remote meeting platform for resolving customers' queries

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ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

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ClickUp logo
4.6
(4K)

Project management, task tracking, & professional goal tools

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ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

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Connecteam logo
4.8
(325)

Enhance employee management with the only all-in-one app

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Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

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3CX logo
4.4
(406)

3CX communications system. Web & mobile apps (Android, iOS)

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With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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MiVoice Business Solution logo
4.2
(260)

Cloud phone system & contact center software & services

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MiCloud Connect is a scalable communications platform that helps teams communicate through calling, group chats, video conferencing, messaging, collaboration tools and more.

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Bria logo
4.3
(99)

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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Gmelius logo
4.7
(43)

Gmelius transforms Gmail into a team workspace

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Gmelius is a cloud-based collaboration tool that brings teams together within the Gmail platform. By transforming email inboxes into a workspace for team collaboration, Gmelius allows teams to manage projects and clients without leaving their inbox.

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Orion Voice Platform logo
4.5
(14)

AI-enabled collaboration & communication management solution

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Orion helps businesses streamline processes related to voice communication, employee onboarding, task mapping, and more. The platform comes with automated notifications, which facilitate communication during emergencies and allow teams to send help alerts.

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Wavity logo
4.5
(2)

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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