Instant Messaging & Chat Software with Permission Management

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Nextiva   

198
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

LiveAgent   

681
Great customer service starts with better help desk software
Great customer service starts with better IM & Chat software! Read more about LiveAgent

Genesys PureCloud   

75
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Salesforce Service Cloud   

435
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Bitrix24   

335
Free collaboration, communication & management tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24
Free collaboration, communication & management tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24

Zendesk  

2,056
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Quire  

79
A visual collaborative platform for your great projects
Quire is a modern collaborative project management tool designed especially for teams to help them achieve their ideas by breaking them into step-by-step to-dos. Read more about Quire
A visual collaborative platform for your great projects
Quire is a modern collaborative project management tool designed especially for teams to help them achieve their ideas by breaking them into step-by-step to-dos. Read more about Quire

Zoho Connect  

50
Enterprise private social network
Connect in real-time with colleagues with Zoho Connect's private messaging, one-to-one chat, and group chatrooms. Read more about Zoho Connect
Enterprise private social network
Connect in real-time with colleagues with Zoho Connect's private messaging, one-to-one chat, and group chatrooms. Read more about Zoho Connect

Zoho Cliq  

34
Team communication software
Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more. Read more about Zoho Cliq
Team communication software
Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more. Read more about Zoho Cliq

Diligent Messenger  

0
Secure messaging & board communication tool
Diligent Messenger is a secure board communication and real-time collaboration tool designed to mitigate the risk of communication breaches and leaks. Read more about Diligent Messenger
Secure messaging & board communication tool
Diligent Messenger is a secure board communication and real-time collaboration tool designed to mitigate the risk of communication breaches and leaks. Read more about Diligent Messenger

G Suite  

7,456
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data. Read more about G Suite
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data. Read more about G Suite

Microsoft Teams  

7,334
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams

Intercom  

545
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom

Taskworld  

206
Collaborative project management with built-in chat
Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more. Read more about Taskworld
Collaborative project management with built-in chat
Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more. Read more about Taskworld

Zoho Online Office Suite  

123
Business Management Suite
Zoho provides quality and user-friendly web-based tools for small businesses. All Zoho applications compares favorably in terms of pricing with similar applications in the industry and are generally very affordable. Zoho has 29 applications to choose from and all the products are integrated together at different levels. Read more about Zoho Online Office Suite The applications suite is divided in three main categories: Collaboration Applications including: Chat, Meeting, Docs, Projects, Discussions, Share, Mail and Wiki Business Applications including: Assist, Marketplace, Books, People, BugTracker, Recruit, Challenge, Reports, Creator, Site24X7, CRM, Support and Invoice Productivity Applications including: Calendar, Sheet, Notebook, Show, Planner and Writer
Business Management Suite
Zoho provides quality and user-friendly web-based tools for small businesses. All Zoho applications compares favorably in terms of pricing with similar applications in the industry and are generally very affordable. Zoho has 29 applications to choose from and all the products are integrated together at different levels. Read more about Zoho Online Office Suite The applications suite is divided in three main categories: Collaboration Applications including: Chat, Meeting, Docs, Projects, Discussions, Share, Mail and Wiki Business Applications including: Assist, Marketplace, Books, People, BugTracker, Recruit, Challenge, Reports, Creator, Site24X7, CRM, Support and Invoice Productivity Applications including: Calendar, Sheet, Notebook, Show, Planner and Writer

eXo Platform  

106
Enterprise digital collaboration software
Improve team collaboration and exchange information fast and conveniently through instant messaging. Read more about eXo Platform
Enterprise digital collaboration software
Improve team collaboration and exchange information fast and conveniently through instant messaging. Read more about eXo Platform

Comm100 Live Chat  

70
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat

LiveHelpNow  

68
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow

Azendoo  

60
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo

Kayako  

150
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

Zimbra  

49
Enterprise collaboration and online community software for teams
The Zimbra platform provides a space for open collaboration and messaging, as well as online private social networking and community building among staff and clients. Zimbra Collaboration and Zimbra Community form the core of the Zimbra platform. Both products provide a range of communication and collaboration features including blogs, wikis, calend… Read more about Zimbraars, file sharing, profiles, commenting, RSS feeds and more. Zimbra Collaboration is an enterpise-class solution for company collaboration with email, calendar and file sharing tools. Zimbra community provides a private social networking space and online community for anytime, anywhere messaging among employees. It also provides a place for customer support, with online knowledge bases and other helpful documentation.
Enterprise collaboration and online community software for teams
The Zimbra platform provides a space for open collaboration and messaging, as well as online private social networking and community building among staff and clients. Zimbra Collaboration and Zimbra Community form the core of the Zimbra platform. Both products provide a range of communication and collaboration features including blogs, wikis, calend… Read more about Zimbraars, file sharing, profiles, commenting, RSS feeds and more. Zimbra Collaboration is an enterpise-class solution for company collaboration with email, calendar and file sharing tools. Zimbra community provides a private social networking space and online community for anytime, anywhere messaging among employees. It also provides a place for customer support, with online knowledge bases and other helpful documentation.

Deskpro  

26
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk

Bold360  

8
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360

Bolste  

3
Collaboration tool for small business teams
Bolste is an all-in-one digital work hub and collaboration tool for small business teams. With tools including business messaging, file sharing, workspaces, video, live documents, tasks, and much more, Bolste aims to help small teams enhance productivity and communications internally and externally… Read more about Bolste
Collaboration tool for small business teams
Bolste is an all-in-one digital work hub and collaboration tool for small business teams. With tools including business messaging, file sharing, workspaces, video, live documents, tasks, and much more, Bolste aims to help small teams enhance productivity and communications internally and externally… Read more about Bolste
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