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Staffbase logo
4.8
77

Mobile-first employee communication for large organizations

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.8
    Features
    4.3
    Customer support
    4.9
Pros and Cons from Staffbase users   
avatar
+13
Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
The representation often is not similiar to the desktop version or is completely destroyed.
Reliable, creative and innovative partner for internal communication processes.
In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned.
The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive.
If you had some of the tools on other platforms you might lose some features.
The look & feel of the App is simply great. Also, when we have any questions or recommendations, there is always someone from the Staffbase Customer Service that will help us out.
The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.
The built-in media center makes it possible to crop and edit images without even loading photoshop on your pc. It's super easy and super fast.
When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.
You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year.
And if there should be any issues, the support team helps you quickly and finds solutions for your.
Yes, very easy to administrate; and easy to use for everyone. Clear layout, well-thought-out functionalities.
So far we have found a solution for all of our concerns with Staffbase. We really like that the app is constantly developing and adapting to the needs of the employees.
As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management.
This app is easy to use and easy to integrate into our existing system. Our goal was to make information available to all employees.
Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
The representation often is not similiar to the desktop version or is completely destroyed.
Reliable, creative and innovative partner for internal communication processes.
In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned.
The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive.
If you had some of the tools on other platforms you might lose some features.
The look & feel of the App is simply great. Also, when we have any questions or recommendations, there is always someone from the Staffbase Customer Service that will help us out.
The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.
The built-in media center makes it possible to crop and edit images without even loading photoshop on your pc. It's super easy and super fast.
When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.
You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year.
And if there should be any issues, the support team helps you quickly and finds solutions for your.
Yes, very easy to administrate; and easy to use for everyone. Clear layout, well-thought-out functionalities.
So far we have found a solution for all of our concerns with Staffbase. We really like that the app is constantly developing and adapting to the needs of the employees.
As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management.
This app is easy to use and easy to integrate into our existing system. Our goal was to make information available to all employees.
Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
The representation often is not similiar to the desktop version or is completely destroyed.
Reliable, creative and innovative partner for internal communication processes.
In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned.
The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive.
If you had some of the tools on other platforms you might lose some features.
The look & feel of the App is simply great. Also, when we have any questions or recommendations, there is always someone from the Staffbase Customer Service that will help us out.
The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.
The built-in media center makes it possible to crop and edit images without even loading photoshop on your pc. It's super easy and super fast.
When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.
You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year.
And if there should be any issues, the support team helps you quickly and finds solutions for your.
Yes, very easy to administrate; and easy to use for everyone. Clear layout, well-thought-out functionalities.
So far we have found a solution for all of our concerns with Staffbase. We really like that the app is constantly developing and adapting to the needs of the employees.
As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management.
This app is easy to use and easy to integrate into our existing system. Our goal was to make information available to all employees.
monday.com logo
4.6
4.6K

Project Management Made Easy

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.5
Pros and Cons from monday.com users   
avatar
avatar
avatar
+15
The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
We eventually stopped using this software because the UI was very limited in it's features. Our team didn't really catch on, and we abandoned the software after a year.
I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.
Terrible with the customer service. We are now actively looking for a replacement.
I really like the beautiful, intuitive and easy-to-use interface, if you used similiar tools before you will be at ease with monday.com.
Sometimes the information gets lost on each ticket, especially on larger teams.
I love its ease of use, the ability to track by project, and the ability to customize the templates to fit your needs.
I also appreciate the ease with which participants can be added in order to follow progress of tasks. What I appreciate most is how easy it is to manipulate tasks.
IT's one of those tools you enjoy using aesthetically. For general project or product management, it works great and is super easy to figure out.
Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements.
The clarity of which you can identify the tasks necessary and the way the tasks roll up to completion. I like that it has clear large status bars that you can customize for ease of viewing.
I love how flexible and powerful Monday.com is. It is very easy to build out tracking sheets that interact with Aeschylus other and dynamically update.
And customer support/community around the platform is great, the folks at monday.com are quick to respond and help out with getting you up and running with specific needs and requirements.
I like that there are templates for a variety of project types available, and that there are many integration opportunities.
I am also a big fan of the customization available on the grids and with the premium subscription, you have a whole lot of integration and automation options available.
Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.
The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
We eventually stopped using this software because the UI was very limited in it's features. Our team didn't really catch on, and we abandoned the software after a year.
I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.
Terrible with the customer service. We are now actively looking for a replacement.
I really like the beautiful, intuitive and easy-to-use interface, if you used similiar tools before you will be at ease with monday.com.
Sometimes the information gets lost on each ticket, especially on larger teams.
I love its ease of use, the ability to track by project, and the ability to customize the templates to fit your needs.
I also appreciate the ease with which participants can be added in order to follow progress of tasks. What I appreciate most is how easy it is to manipulate tasks.
IT's one of those tools you enjoy using aesthetically. For general project or product management, it works great and is super easy to figure out.
Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements.
The clarity of which you can identify the tasks necessary and the way the tasks roll up to completion. I like that it has clear large status bars that you can customize for ease of viewing.
I love how flexible and powerful Monday.com is. It is very easy to build out tracking sheets that interact with Aeschylus other and dynamically update.
And customer support/community around the platform is great, the folks at monday.com are quick to respond and help out with getting you up and running with specific needs and requirements.
I like that there are templates for a variety of project types available, and that there are many integration opportunities.
I am also a big fan of the customization available on the grids and with the premium subscription, you have a whole lot of integration and automation options available.
Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.
The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
We eventually stopped using this software because the UI was very limited in it's features. Our team didn't really catch on, and we abandoned the software after a year.
I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.
Terrible with the customer service. We are now actively looking for a replacement.
I really like the beautiful, intuitive and easy-to-use interface, if you used similiar tools before you will be at ease with monday.com.
Sometimes the information gets lost on each ticket, especially on larger teams.
I love its ease of use, the ability to track by project, and the ability to customize the templates to fit your needs.
I also appreciate the ease with which participants can be added in order to follow progress of tasks. What I appreciate most is how easy it is to manipulate tasks.
IT's one of those tools you enjoy using aesthetically. For general project or product management, it works great and is super easy to figure out.
Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements.
The clarity of which you can identify the tasks necessary and the way the tasks roll up to completion. I like that it has clear large status bars that you can customize for ease of viewing.
I love how flexible and powerful Monday.com is. It is very easy to build out tracking sheets that interact with Aeschylus other and dynamically update.
And customer support/community around the platform is great, the folks at monday.com are quick to respond and help out with getting you up and running with specific needs and requirements.
I like that there are templates for a variety of project types available, and that there are many integration opportunities.
I am also a big fan of the customization available on the grids and with the premium subscription, you have a whole lot of integration and automation options available.
Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.
Zoho Desk logo
4.5
2.1K

Superior customer service. Lasting experiences.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.3
Pros and Cons from Zoho Desk users   
avatar
avatar
avatar
+15
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
You can customize anything you would like to match your platform's needs. It follows all relevant customer behavior ,prior to interactions , and it helps us anticipate their needs better.
The user interface can be a bit confusing if you are an entry level user.
I like that this helpdesk solution is flexible enough to allow for various usage - in my case we used it to field digital marketing and creative requests.
Lack of customization options in the lower subscription tiers.
It is very practical to use, friendly and super complete the tool, to be able to control the tickets in detail.
Sometimes it does not allow the administrator to assign tasks to their teams. It is an error that occurs occasionally.
Integration with a lot of helpful apps to fulfill your task in a better way ex.
It easy to use and user friendly. Remote access tool is very good.
Fantastic and easy experice, fast to set up and customize.
We've thought that it was' improved our reaction times to inbound messages, and accordingly the speed at which we will answer and resolve clients' inquiries.
Great - and their customer service is great as well.
The Zoho support is excellent and they always solve the issues you are trying to tackle.
We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.
Too many useful tool and easy to use friendly interface.
Cost and ease of getting set up. Support personnel always helpful.
Good Integration with Sprint and allows tickets to integrate.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
You can customize anything you would like to match your platform's needs. It follows all relevant customer behavior ,prior to interactions , and it helps us anticipate their needs better.
The user interface can be a bit confusing if you are an entry level user.
I like that this helpdesk solution is flexible enough to allow for various usage - in my case we used it to field digital marketing and creative requests.
Lack of customization options in the lower subscription tiers.
It is very practical to use, friendly and super complete the tool, to be able to control the tickets in detail.
Sometimes it does not allow the administrator to assign tasks to their teams. It is an error that occurs occasionally.
Integration with a lot of helpful apps to fulfill your task in a better way ex.
It easy to use and user friendly. Remote access tool is very good.
Fantastic and easy experice, fast to set up and customize.
We've thought that it was' improved our reaction times to inbound messages, and accordingly the speed at which we will answer and resolve clients' inquiries.
Great - and their customer service is great as well.
The Zoho support is excellent and they always solve the issues you are trying to tackle.
We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.
Too many useful tool and easy to use friendly interface.
Cost and ease of getting set up. Support personnel always helpful.
Good Integration with Sprint and allows tickets to integrate.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
You can customize anything you would like to match your platform's needs. It follows all relevant customer behavior ,prior to interactions , and it helps us anticipate their needs better.
The user interface can be a bit confusing if you are an entry level user.
I like that this helpdesk solution is flexible enough to allow for various usage - in my case we used it to field digital marketing and creative requests.
Lack of customization options in the lower subscription tiers.
It is very practical to use, friendly and super complete the tool, to be able to control the tickets in detail.
Sometimes it does not allow the administrator to assign tasks to their teams. It is an error that occurs occasionally.
Integration with a lot of helpful apps to fulfill your task in a better way ex.
It easy to use and user friendly. Remote access tool is very good.
Fantastic and easy experice, fast to set up and customize.
We've thought that it was' improved our reaction times to inbound messages, and accordingly the speed at which we will answer and resolve clients' inquiries.
Great - and their customer service is great as well.
The Zoho support is excellent and they always solve the issues you are trying to tackle.
We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.
Too many useful tool and easy to use friendly interface.
Cost and ease of getting set up. Support personnel always helpful.
Good Integration with Sprint and allows tickets to integrate.
When I Work logo
4.5
1K

Staff scheduling, time tracking, communication & attendance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from When I Work users   
avatar
avatar
avatar
+15
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
Bitrix24 logo
4.2
805

100% free CRM, collaboration, and communication tool suite

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    3.9
    Features
    4.2
    Customer support
    3.9
Pros and Cons from Bitrix24 users   
avatar
avatar
avatar
+15
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Front logo
4.6
260

How 8,000+ companies streamline customer communication.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Front users   
avatar
avatar
+15
It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
However, the number of times we experienced an outage was frustrating.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.
There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.
I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it will be an overkill.
It's super easy to use and perfect when working in team. It's basically impossible to miss any email with this software and super nice the way it looks like when using it on a daily basis.
When I try to use my Gmail now it causes a lot of bugs with moving/altering emails. This is rather annoying as I still need to use my standard email for internal emailing.
This software makes it easy to collaborate on emails, gives staff accountability, has fair audit features, and if you pay enough money, the ability to create additional roles is also pretty nice.