Knowledge Management Software

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Zoho Desk   

1,556
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

Alloy Navigator   

38
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

LiveAgent   

686
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

Freshservice   

355
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice

Zendesk   

2,089
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk

Bitrix24   

348
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24

Freshdesk  

1,612
Online Customer Support Software & Helpdesk Solution
Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. Read more about Freshdesk
Online Customer Support Software & Helpdesk Solution
Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. Read more about Freshdesk

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

KronoDesk  

3
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

SharePoint  

1,922
Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint

HappyFox  

72
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial

Deskpro  

26
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

Jive  

38
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive

ExxpertApps  

9
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.

Supportbench  

13
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench

Re:amaze  

8
Support, engage, and convert customers on a single platform.
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat. Read more about Re:amaze
Support, engage, and convert customers on a single platform.
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat. Read more about Re:amaze

Helprace  

6
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace

careerpassport  

7
Recruitment management system (RMS)
careerpassport is an innovative recruitment management system(RMS) using modern web technology to organize and minimize the complexities encountered by organisations and candidates when interacting with each other. It is a web based applicant tracking system (ATS) that provides the means through which employers, agencies and career seekers can inter… Read more about careerpassportact in a secure and completely confidential environment. Employers use careerpassport.eu to centralise their recruitment process, automate shortlisting, search in applicants' profiles and CVs while recording notes and interview reports. Job seekers benefit from having a profile, that can also be imported from LinkedIn, which can be used with all the employers using careerpassport as their recruitment management system (RMS). Furthermore, careerpassport can be rapidly deployed and seamlessly plugged on to the employer's corporate site. careerpassport helps employers reduce the time and cost to recruit.
Recruitment management system (RMS)
careerpassport is an innovative recruitment management system(RMS) using modern web technology to organize and minimize the complexities encountered by organisations and candidates when interacting with each other. It is a web based applicant tracking system (ATS) that provides the means through which employers, agencies and career seekers can inter… Read more about careerpassportact in a secure and completely confidential environment. Employers use careerpassport.eu to centralise their recruitment process, automate shortlisting, search in applicants' profiles and CVs while recording notes and interview reports. Job seekers benefit from having a profile, that can also be imported from LinkedIn, which can be used with all the employers using careerpassport as their recruitment management system (RMS). Furthermore, careerpassport can be rapidly deployed and seamlessly plugged on to the employer's corporate site. careerpassport helps employers reduce the time and cost to recruit.

Talisma  

10
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma

HelpMaster  

1
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in. HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and w… Read more about HelpMasterorkflow to help you streamline your customer support operations. HelpMaster is used in all industry and business applications and can be used for sales, support, customer issues, software bug tracking and more.
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in. HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and w… Read more about HelpMasterorkflow to help you streamline your customer support operations. HelpMaster is used in all industry and business applications and can be used for sales, support, customer issues, software bug tracking and more.
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