Knowledge Management Software with Configurable Workflow

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elevio   

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Bloomfire   

159
Knowledge sharing & insights platform
Bloomfire is a socially-enabled knowledge base application with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Read more about Bloomfire
Knowledge sharing & insights platform
Bloomfire is a socially-enabled knowledge base application with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Read more about Bloomfire

Alloy Navigator   

38
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

LiveAgent   

683
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

IntelliEnterprise   

1
Intranet software suite
Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable. Read more about IntelliEnterprise
Intranet software suite
Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable. Read more about IntelliEnterprise

Communifire   

14
Enterprise Social Collaboration Software
Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire
Enterprise Social Collaboration Software
Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire

Zendesk   

2,062
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk

MyHub   

23
Cloud based Intranet solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
Cloud based Intranet solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub

Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine

Bitrix24   

339
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

KronoDesk  

3
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

KnowledgeOwl  

208
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.

RFPIO  

81
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO

eXo Platform  

106
Enterprise digital collaboration software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
Enterprise digital collaboration software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform

Groove  

54
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…

Vivantio Pro  

71
Flexible, Trusted, Reliable Service Desk Software
Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro
Flexible, Trusted, Reliable Service Desk Software
Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro

Planio  

20
Manage Sofware Projects in One Place
Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place. Read more about Planio
Manage Sofware Projects in One Place
Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place. Read more about Planio

Answerbase  

11
Meet your customers’ and company's information needs
Capture user generated content as users ask and answer questions, browse helpful content and articles. Sites can be public (SEO friendly), private, or a hybrid. Read more about Answerbase
Meet your customers’ and company's information needs
Capture user generated content as users ask and answer questions, browse helpful content and articles. Sites can be public (SEO friendly), private, or a hybrid. Read more about Answerbase

ExxpertApps  

9
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.

Supportbench  

13
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench

ClickHelp  

12
Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats. Read more about ClickHelp
Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats. Read more about ClickHelp

Actionspace  

3
Fully Customizable Task, Project & Workflow Management
Actionspace is a fully customizable enterprise task, project and lightweight workflow management solution with native Office 365 and SharePoint integration. Read more about Actionspace
Fully Customizable Task, Project & Workflow Management
Actionspace is a fully customizable enterprise task, project and lightweight workflow management solution with native Office 365 and SharePoint integration. Read more about Actionspace

Malcolm!  

0
Create web based customer service journeys & answer FAQs
Malcolm! is a cloud-based customer service solution which enables the creation of self-service knowledge bases and FAQs, and the automation of recurring customer service workflows with web forms. The platform offers configurable logic flows, third party integrations, autocomplete search, and more. Read more about Malcolm!
Create web based customer service journeys & answer FAQs
Malcolm! is a cloud-based customer service solution which enables the creation of self-service knowledge bases and FAQs, and the automation of recurring customer service workflows with web forms. The platform offers configurable logic flows, third party integrations, autocomplete search, and more. Read more about Malcolm!

Obindo  

0
Simple and social knowledge sharing for growing companies
Obindo is a knowledge-sharing platform that helps sales, professional services, and product teams stay in-sync and work together more productively. Read more about Obindo
Simple and social knowledge sharing for growing companies
Obindo is a knowledge-sharing platform that helps sales, professional services, and product teams stay in-sync and work together more productively. Read more about Obindo

SydneyEnterprise  

0
Integrated library solution & knowledge management platform
Lucidea's SydneyEnterprise is an integrated library solution (ILS) with automated knowledge management features for cataloging, circulation and online search. Read more about SydneyEnterprise
Integrated library solution & knowledge management platform
Lucidea's SydneyEnterprise is an integrated library solution (ILS) with automated knowledge management features for cataloging, circulation and online search. Read more about SydneyEnterprise
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