Knowledge Management Software with Customer History

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Zoho Desk   

1,550
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

elevio   

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Alloy Navigator   

38
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

LiveAgent   

681
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

Groove  

54
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…

Vivantio Pro  

71
Flexible, Trusted, Reliable Service Desk Software
Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro
Flexible, Trusted, Reliable Service Desk Software
Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro

Deskpro  

26
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

ExxpertApps  

9
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.

Helprace  

6
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
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