Knowledge Management Software with Feedback Collection

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31 apps

Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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SABIO   

19
Knowledge management platform
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily. Read more about SABIO
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Knowledge management platform
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily. Read more about SABIO
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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elevio   

26
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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livepro   

130
Knowledge management system
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
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Knowledge management system
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
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Communifire by Axero   

18
Intranet software and collaboration solutions.
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture. Read more about Communifire by Axero
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Intranet software and collaboration solutions.
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture. Read more about Communifire by Axero
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HelpCrunch   

150
Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Freshdesk   

2,184
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Zendesk   

2,381
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Bitrix24   

423
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Speakap  

43
Stay on the pulse of your organization. From anywhere.
Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more. Read more about Speakap
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Stay on the pulse of your organization. From anywhere.
Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more. Read more about Speakap
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Zoho Desk  

1,615
Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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SharePoint  

2,886
Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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eXo Platform  

108
Digital Workplace Software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
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Digital Workplace Software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
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MangoApps  

100
Digital Workplace Solutions Tailored for Your Business
Best of content management, document management and learning management for your organization. Read more about MangoApps
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Digital Workplace Solutions Tailored for Your Business
Best of content management, document management and learning management for your organization. Read more about MangoApps
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Groove  

59
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
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Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
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Deskpro  

32
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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MyHub  

26
Cloud Based Intranet Solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
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Cloud Based Intranet Solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
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UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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ClickHelp  

17
Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats. Read more about ClickHelp
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Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats. Read more about ClickHelp
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Malcolm!  

11
Tools to interact with your users better!
Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. Read more about Malcolm!
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Tools to interact with your users better!
Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. Read more about Malcolm!
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