Knowledge Management Software with Guided Problem Solving

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elevio   

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

ProcedureFlow   

25
Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow
Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow

Freshservice   

355
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

Spoke  

25
Resolve requests, don’t just track tickets.
Spoke is an automated help desk assistant powered by artificial intelligence (A.I.), providing organizations with a self-service platform for ticketing and knowledge management in a tightly-integrated package for every internal support team. Read more about Spoke
Resolve requests, don’t just track tickets.
Spoke is an automated help desk assistant powered by artificial intelligence (A.I.), providing organizations with a self-service platform for ticketing and knowledge management in a tightly-integrated package for every internal support team. Read more about Spoke

ComAround Knowledge  

11
Cloud-based knowledge management & self-service tool
ComAround Knowledge is a cloud-based knowledge management & self-service tool which enables enterprises to capture, structure & share knowledge efficiently. Read more about ComAround Knowledge
Cloud-based knowledge management & self-service tool
ComAround Knowledge is a cloud-based knowledge management & self-service tool which enables enterprises to capture, structure & share knowledge efficiently. Read more about ComAround Knowledge

C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM

Dezide  

4
Interactive Troubleshooting Guides
Dezide is a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit and transfer skills. Read more about Dezide
Interactive Troubleshooting Guides
Dezide is a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit and transfer skills. Read more about Dezide
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