Knowledge Management Software with Issue Management

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Jira Service Desk   

221
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.

Alloy Navigator   

38
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

LiveAgent   

680
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

Freshservice   

355
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice

Zendesk   

2,055
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

Flowlu  

35
Online project management & collaboration suite
Flowlu is an online business management toolssuite that provides task management, project management, online invoicing and knowledge management. Read more about Flowlu
Online project management & collaboration suite
Flowlu is an online business management toolssuite that provides task management, project management, online invoicing and knowledge management. Read more about Flowlu

ComAround Knowledge  

11
Cloud-based knowledge management & self-service tool
ComAround Knowledge is a cloud-based knowledge management & self-service tool which enables enterprises to capture, structure & share knowledge efficiently. Read more about ComAround Knowledge
Cloud-based knowledge management & self-service tool
ComAround Knowledge is a cloud-based knowledge management & self-service tool which enables enterprises to capture, structure & share knowledge efficiently. Read more about ComAround Knowledge

OfficeAmp  

11
Office operations & issue management software on Slack.
Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works! Read more about OfficeAmp
Office operations & issue management software on Slack.
Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works! Read more about OfficeAmp

Helprace  

6
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace

e-ServiceSuite  

1
Help Desk, Service Management, Enterprise Solution
Permission controlled comprehensive KB management that is integrated into our Service Desk and Service Catalog Management solutions. Read more about e-ServiceSuite
Help Desk, Service Management, Enterprise Solution
Permission controlled comprehensive KB management that is integrated into our Service Desk and Service Catalog Management solutions. Read more about e-ServiceSuite

Inbenta  

0
AI-powered search for customer support & e-commerce
Inbenta's search solution uses patented natural language processing and AI to provide accurate results for customer support, e-commerce and conversational bots. Read more about Inbenta
AI-powered search for customer support & e-commerce
Inbenta's search solution uses patented natural language processing and AI to provide accurate results for customer support, e-commerce and conversational bots. Read more about Inbenta
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