Windows Phone Knowledge Management Applications

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  • Freshdesk     33

    Online Customer Support Software & Helpdesk Solution
    Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. read more
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  • SmartSupport   

    Internal & external knowledge base and forum management platform
    SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. read more Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
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  • Lesson.ly   

    Easy learning software for sales and customer service teams.
    Lesson.ly is easy learning software that helps companies like Lyft, Birchbox, and Angie's list build, share, and track training programs all in one application. read more
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  • HappyFox    4

    Helpdesk, customer support software
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. read more Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial
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  • C2 ATOM  

    Full Service Management Solution
    C2 ATOM is a user-friendly, flexible and integrated ITSM system, improving service delivery and enabling multi-department request management. This intuitive web-based solution will generate better time response, time resolution, allowing your teams to collaborate and provide great service for your clients and end-users. read more Because of its flexibility, this centralized system will also allow your organization to scale up using new features, automate processes, enable self-service, and integrate with most 3rd party systems.
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  • Communifire  

    Enterprise Social Collaboration Software
    Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. read more Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.
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  • Zendesk    239

    Cloud customer service software
    Zendesk Help Center is a knowledge base, community, and customer portal—all in one. read more
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  • Yonyx    15

    Decision tree driven Interactive guides for customer service
    Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. read more
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  • Litmos LMS    14

    Most User-Friendly Learning Management System (LMS) in the World
    Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! read more
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  • KnowledgeOwl    6

    Knowledge base and documentation software
    KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. read more Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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  • ProProfs Knowledge Base    5

    Online FAQ & Knowledge Base Software
    ProProfs Knowledge Base Software empowers businesses to create a highly-searchable online FAQ to help customers easily find the answers to their questions. The online knowledgebase can also be used to retain and share employee knowledge by uploading how-to articles, video tutorials, PPTs and files. read more
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  • IdeaScale    5

    Crowd-based innovation management
    IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. read more The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation.
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  • Igloo Software    3

    An intranet you'll actually like
    Find experts, share information, and harness your collective knowledge with an intranet you'll actually like.  read more
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  • Methodologee    3

    Systemize your business. Simplify your life.
    The simple way to create, organize, and share essential business processes and procedures. Get started today—it's free!  read more
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  • Salesforce Service Cloud    6

    Salesforce1 customer service app
    Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. read more
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  • Yammer    4

    Private social network for enterprises
    Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which your company can share information, resources and business applications. read more Connect to the right people, find the most relevant and up-to-date information, and assign tasks, within one social network.
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  • Tallium Community    1

    Business Ecosystem Platform
    Proprietary SmartMatchPro Algorithm connects people, and content with high relevance to each other read more
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  • Jive Software    2

    Commmunication and collaboration solutions for your business
    Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. read more Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.
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  • Vivantio Pro    1

    Flexible, Trusted, Reliable Service Desk Software
    Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. read more Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.
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  • iorad  

    Create application instructions and step-by-step tutorials
    Train employees and provide customers with guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application read more
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  • Tallium Network  

    Business Ecosystem Platform
    Tallium Network is a custom white labeled business ecosystem platform that facilitates knowledge sharing, content management and communication.  read more
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  • KANA Express  

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud
    KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. read more Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.
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  • nanoRep  

    Digital customer assistant solution
    nanoRep helps to streamline multichannel customer support through self-service and personalization. read more
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  • Elucidat  

    Simple authoring tool helps teams accelerate the creation of high quality elearning.
    Successful organizations use our simple and intuitive authoring tool to deliver high quality learning 50% faster. read more
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  • DEEP Intranet Software  

    Social Intranet Software for SMBs & large firms.
    Inbuilt knowledge management that reduces dependence on people. read more
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