App comparison

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Remote Work Software with Alerts / Escalation

54 software options

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ActivTrak logo

ActivTrak

4.6
(534)

Work Wiser by Activating Intelligent Insights

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Hybrid & Remote Workforce Management Software
Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement.

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ConnectWise Control logo

ConnectWise Control

4.7
(1.8K)

Remote meeting platform for resolving customers' queries

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ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

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GoTo Resolve logo

GoTo Resolve

4.5
(148)

All-in-one IT support

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Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

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Start for Free with LiveAgent - The ultimate help desk tool.

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 14-Day free trial, no credit card needed, no contracts.

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Comm100 Live Chat logo

Comm100 Live Chat

4.7
(105)

Enterprise Live Chat

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Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most.

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Connecteam logo

Connecteam

4.8
(202)

Enhance employee management with the only all-in-one app

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Overcome remote-work obstacles with Connecteam’s reliable all-in-one solution for better operation, communication, and HR.

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Cameyo logo

Cameyo

4.9
(14)

Secure Digital Workspace for Accessing Apps on Any Device

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Cameyo is a cloud-native Digital Workspace that enables the secure delivery of Windows and internal web apps to any device from the browser without the need for VPNs. Cameyo enables remote work by providing employees access to the business-critical apps they need from anywhere and on any device.

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HappyFox Help Desk logo

HappyFox Help Desk

4.6
(89)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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ClickUp logo

ClickUp

4.7
(3.1K)

Project management, task tracking, & professional goal tools

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ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.

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Avochato logo

Avochato

4.7
(130)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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SysTrack logo

SysTrack

4.9
(23)

Digital experience monitoring solution for IT

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SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

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Teramind logo

Teramind

4.6
(72)

Employee Monitoring, Insider Threat & Data Loss Prevention

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Teramind is an employee monitoring, insider threats detection and data loss prevention solution. Track all activity and productivity of employees, privileged users, remote workers to prevent IP and data leaks. Monitor your employees from your phone and tablet with Teramind Android App.

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Worksuite logo

Worksuite

4.5
(53)

Freelancer Management System

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Worksuite is a beautiful, simple, easy to use contractor management software. We make it easy for companies to on-board, manage and pay their external workers.

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Naverisk logo

Naverisk

4.8
(77)

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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Kaseya VSA logo

Kaseya VSA

4.0
(191)

IT Systems Management Software for Internal IT and MSPs

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Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.

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Time Doctor logo

Time Doctor

4.5
(450)

Smart Employee Time Tracking Software with Screenshots

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Time Doctor is a time tracking solution that provides detailed analytics of where your employees spend time during the work day. See websites and applications visited by your employees when working and screenshots of the computer screen every few minutes while they work.

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Toggl Track logo

Toggl Track

4.7
(1.8K)

Cloud-based time tracking software for productive teams

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Toggl Track is a flexible time tracking app that can fit into any workflow. Whether you're a team of one or a team of 1000, Toggl Track is all about saving you time and money.

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Wrike logo

Wrike

4.3
(1.8K)

Manage your projects from start to finish with Wrike

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Wrike is a team collaboration platform trusted by more than two million users in 140 countries. Features include Gantt charts, Kanban boards, customizable workflows, shared calendars, and 400+ app integrations. Connect with remote teams and work from anywhere with Wrike's all-in-one software.

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Process Street logo

Process Street

4.7
(562)

Modern process management for teams.

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Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows.

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GoTo Connect logo

GoTo Connect

4.5
(617)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Front logo

Front

4.5
(228)

Where 7500+ companies build strong customer relationships;

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Remote teams stay aligned, accountable, and productive with Front. Use automations, assignments, and drafts to collaborate efficiently.

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Rescue logo

Rescue

4.6
(145)

Remote support for helpdesks, call centers and organizations

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GoTo Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Hiver logo

Hiver

4.6
(77)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like services@, orders@, support@ and deliver exceptional customer service.

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ZIWO logo

ZIWO

4.7
(60)

API Based cloud contact center software with CRM Integration

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This feature equips your agent to make or take calls for the company via routing calls to the mobile phone irrespective of the location while maintaining all the standard features of call tracking, recording etc.

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