Save time and effort comparing leading CRM Software tools for small businesses. The table below compares Zoho and Salesforce.com CRM. Check out product details such as features, pricing, target market and supported languages.

Zoho CRMCustomer Management
(based on 12 reviews)
Salesforce Sales CloudCustomer Management
(based on 7 reviews)
RelateIQSPONSORED AD
(based on 63 reviews)

Product Overview

Zoho CRMCustomer Management
  • Lead generation through a business's website.
  • Track all activity associated with a specific lead.
  • Email integration allows all communication to be managed in one place.
  • Workflows allow actions to be triggered by specific events.
  • Tasks help businesses ensure tasks are completed.

Read the full GetApp Analysis

Salesforce Sales CloudCustomer Management
  • Most well-known CRM solution in the marketplace

  • Helps businesses sell more and grow faster

  • Connect with leads, accounts, contacts, and business information

  • Collaborate with teammates in real-time

  • Mobile tools for staying connected

Read the full GetApp Analysis

RelateIQCustomer Management
  • Easy importing of existing email and contact lists
  • By adding team members to the apps, businesses can collaborate on efforts
  • Reporting gives insight into a user's pipeline to improve business processes
  • Mobile and Google Chrome integration allows access from a variety of devices
  • Items can be delegated to other team members for action using in-stream at-referencing

Read the full GetApp Analysis

The Most Favorable Review

Zoho CRMCustomer Management
Founder and C.E.O. ( company, 11-50 employees)1st of March 10:09

Good to kickstart your business - better if not standalone

Zoho CRM is a good tool if you start your business. Fast and intuitive. It is also very flexible. the way fields and rules can be programmed makes it perfect to save countless hours of development.

Read all 12 reviews

Salesforce Sales CloudCustomer Management
Emmanuel Clemot, Regional Manager - Africa at Blackboard9th of January 18:56

All you need in one place

As a channel sales manager, i need to access all the data in an easy and comprehensive way. Thanks to Salesforce.com, I know the forecast of my channels, their last update, the next steps and all information i need to understand when we expect to close the deal.

Read all 7 reviews

RelateIQCustomer Management

No positive reviews found in the past 12 months

Write a review

The Most Critical Review

Zoho CRMCustomer Management
A verified reviewer20th of May 14:25

50 shades of no colour

Not so excited about the tool in general . Lots of startups seem to use it as it has 10 free users. The logic on how past conversations are displayed I find less than helpful.

Read all 12 reviews

Salesforce Sales CloudCustomer Management
A verified reviewer19th of August, 2014 05:26

Not very impressed

Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times.

Read all 7 reviews

RelateIQCustomer Management

No critical reviews found in the past 12 months

Write a review

Features

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting

Read more about Salesforce Sales Cloud

RelateIQCustomer Management
  • Seamless integration with your inbox and calendar
  • Automatic email and calendar logging so you don't have to
  • Unified address book for your entire team
  • Hundreds of supplementary data sources enrich your contacts
  • Closest Connections helps you identify warm intros
  • Chrome extension integrates RelateIQ with your inbox

Read more about RelateIQ

Screenshots

Zoho CRMCustomer Management

5 screenshots available

Salesforce Sales CloudCustomer Management

4 screenshots available

RelateIQCustomer Management

9 screenshots available

Pricing Information

Zoho CRMCustomer Management

Starting from: $12.00/month
Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

Salesforce Sales CloudCustomer Management

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available

Learn more about Salesforce Sales Cloud pricing

RelateIQCustomer Management

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

Learn more about RelateIQ pricing

Typical Customers

Zoho CRMCustomer Management
  • Freelancers
  • Small Business

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Salesforce Sales Cloud

RelateIQCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Small Business

Read more about RelateIQ

Support

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Salesforce Sales Cloud

RelateIQCustomer Management
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about RelateIQ

Supported Devices

Zoho CRMCustomer Management
  • Android
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Android
  • Linux
  • Mac
  • Mobile Web App
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Salesforce Sales Cloud

RelateIQCustomer Management
  • Android
  • Mac
  • Mobile Web App
  • Web-based
  • Windows
  • iPhone-iPad

Read more about RelateIQ

Other Comparisons

Last Updated

Zoho CRMCustomer Management

Salesforce Sales CloudCustomer Management

RelateIQCustomer Management

InsightlyReviews: 33
Avg rating: 3.73

Visit Website
InsightlyCustomer Management
InfusionsoftReviews: 9
Avg rating: 4.33

Visit Website
InfusionsoftCustomer Management
ZendeskReviews: 47
Avg rating: 4.34

Visit Website
ZendeskCustomer Service & Support
PipedriveReviews: 37
Avg rating: 4.68

Visit Website
PipedriveCustomer Management
Desk.comReviews: 20
Avg rating: 4.45

Visit Website
Desk.comCustomer Management
WORK[etc] CRMReviews: 42
Avg rating: 4.74

Visit Website
WORK[etc] CRMOperations Management
NetSuite CRM+Reviews: 2
Avg rating: 4.5

Visit Website
NetSuite CRM+Customer Management
Pipeliner CRMReviews: 15
Avg rating: 4.93

Visit Website
Pipeliner CRMCustomer Management