Save time and effort while comparing leading CRM Software tools for small businesses. The table below compares Zoho CRM and Capsule CRM. Check out product details such as features, pricing, target market and supported languages.

Zoho CRMCustomer Management
(based on 12 reviews)
Capsule CRMCustomer Management
(based on 3 reviews)
Salesforce Sales CloudSPONSORED AD
(based on 7 reviews)

Product Overview

Zoho CRMCustomer Management
  • Lead generation through a business's website.
  • Track all activity associated with a specific lead.
  • Email integration allows all communication to be managed in one place.
  • Workflows allow actions to be triggered by specific events.
  • Tasks help businesses ensure tasks are completed.

Read the full GetApp Analysis

Capsule CRMCustomer Management

Capsule is an easy CRM tool for small business. It is simple, effective and flexible. Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in the pipeline, and what needs to be done when..

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Salesforce Sales CloudCustomer Management
  • Most well-known CRM solution in the marketplace

  • Helps businesses sell more and grow faster

  • Connect with leads, accounts, contacts, and business information

  • Collaborate with teammates in real-time

  • Mobile tools for staying connected

Read the full GetApp Analysis

The Most Favorable Review

Zoho CRMCustomer Management
Founder and C.E.O. ( company, 11-50 employees)1st of March 10:09

Good to kickstart your business - better if not standalone

Zoho CRM is a good tool if you start your business. Fast and intuitive. It is also very flexible. the way fields and rules can be programmed makes it perfect to save countless hours of development.

Read all 12 reviews

Capsule CRMCustomer Management
Siiri Nathalie Bruun, Executive PA25th of April 09:34

Great system!

I have been using Capsule CRM in my previous job and we were happy to see how easy to use it was aswell as very compatible with our needs. The system allows an easy overview of customers/clients/contacts and with the integration with e.g Zendesk we were able to support our technical team.

Read all 3 reviews

Salesforce Sales CloudCustomer Management
Emmanuel Clemot, Regional Manager - Africa at Blackboard9th of January 18:56

All you need in one place

As a channel sales manager, i need to access all the data in an easy and comprehensive way. Thanks to Salesforce.com, I know the forecast of my channels, their last update, the next steps and all information i need to understand when we expect to close the deal.

Read all 7 reviews

The Most Critical Review

Zoho CRMCustomer Management
Co-Founder ( company, 11-50 employees)16th of December, 2014 15:55

Good to get your business started

We started our company a few years ago and decided to implement Zoho CRM right from day 1 to give our sales force a tool to manage their leads and sales opportunities. The set-up proved to be easy and the integration with google apps was a plus so we could sync up our emails and see them directly inside the CRM.

Read all 12 reviews

Capsule CRMCustomer Management

No critical reviews found in the past 12 months

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Salesforce Sales CloudCustomer Management
A verified reviewer19th of August, 2014 05:26

Not very impressed

Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times.

Read all 7 reviews

Features

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Get a complete contact view
  • Manage your sales pipeline
  • Manage your to-do list and calendar using tasks
  • Customize Capsule to fit your business
  • Manage groups of contacts with lists
  • Access your account from anywhere, securely

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting

Read more about Salesforce Sales Cloud

Screenshots

Zoho CRMCustomer Management

5 screenshots available

Capsule CRMCustomer Management

3 screenshots available

Salesforce Sales CloudCustomer Management

4 screenshots available

Pricing Information

Zoho CRMCustomer Management

Starting from: $12.00/month
Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

Capsule CRMCustomer Management

Starting from: £8.00/month
Pricing model: Freemium
Free Trial: Available

Learn more about Capsule CRM pricing

Salesforce Sales CloudCustomer Management

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available

Learn more about Salesforce Sales Cloud pricing

Typical Customers

Zoho CRMCustomer Management
  • Freelancers
  • Small Business

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Freelancers
  • Non Profits
  • Small Business

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Salesforce Sales Cloud

Support

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

Capsule CRMCustomer Management

No information available

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Salesforce Sales Cloud

Supported Devices

Zoho CRMCustomer Management
  • Android
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Android
  • Linux
  • Mac
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
  • Android
  • Linux
  • Mac
  • Mobile Web App
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Salesforce Sales Cloud

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