Get iContact vs MailChimp Comparison

Looking to find the best Email Marketing Software for your business? Check out our guide below to see how MailChimp compares with iContact. You can compare the apps in terms of their features, price, target market, and supported languages. You can also access user reviews of the software, or find out more about each of those apps.

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Average Rating

Review overview for each app

Based on 8 reviews

Based on 1 reviews

Based on 9 reviews

Most favourable review

From the past 12 months
Mason Pain
19th of February 20:24
The worst..... Going to do a short list here... -No consistent browser compatibility/takes two browsers to send one email: I have to design & preview emails in Chrome but content does not load in guided send box, so I have to send them via Safari, but in Safari content doesn't load in preview tab, so I'm basically sending blindly once I've created the email in Chrome. -Lag time: It can take up to one minute for pages to load within the platform. The platform times out on me at least 3 or 4 times a day when trying to navigate through different pages in the console. -Customer service: Non-existent. The service our account manager has provided has been abysmal. When I tried to communicate these issues they were ignored until I said something on Twitter. He then took them seriously, but to the day, has still never provided me with a resolution, and would not even follow up on progress unless I prompted him by asking where we're at in the process. We also received 3 invoices after paying a massive lump sum, that are apparently due payments on the invoice we've already paid. I've been trying to get ahold of accounting there for a week to no avail. This afternoon I was even transferred to HP (the computer company) when I asked to speak to accounts payable dept. No lie. That really happened. I could go on for hours... but I have to struggle through their platform to get some more emails out for the rest of the day. We're moving platforms next week and I cannot wait. Our annual cost with the new platform will be less than one quarter with Exacttarget. tl;dr version: The UX is terrible, customer service is non-existent, and it's massively overpriced. Look elsewhere - avoid at all costs.

Most critical review

From the past 12 months

Average rating (Android)

From the Google Play store

Based on 3,517 reviews

Based on 86 reviews

No reviews available

Average rating (iOS)

From the Apple iTunes store

Based on 8 reviews

Based on 238 reviews

No reviews available

Comparison Rank

Comparison popularity of app in the past 30 days

Popular Comparisons

Comparisons with other apps in the past 30 days

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