Atlassian ConfluenceCollaboration
0 reviews
Desk.comCustomer Management
(based on 19 reviews)
SmarterU LMSHR & Employee Management
0 reviews

Product Overview

Atlassian ConfluenceCollaboration

Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence.

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Encourages customers to resolve their own issues
  • Multi-channel support and cross-platform capability
  • Accessible from virtually any web-enabled smartphone
  • Universal inbox allows agents to quickly sort through requests from multiple services
  • Support Center with articles, FAQs and the option to email its support agents or call a hotline at any time

Read the full GetApp Analysis

SmarterU LMSHR & Employee Management
  • Fully-featured learning management system, with supplemental instructional and graphic design services
  • Instructors can create dynamic and interactive courses, and manage Blended or Instructor-led Training
  • Courses are SCORM-compliant
  • Developed for small businesses, corporations, contract trainers, and enterprise users
  • Reporting capabilities provide user with strategic insights, and executive dashboards give you a high level overviews

Read the full GetApp Analysis

The Most Favorable Review

Atlassian ConfluenceCollaboration

No positive reviews found in the past 12 months

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Desk.comCustomer Management
Mark2 days ago 01:13

Desk is almost there!

Desk, or as we call it Salesforce Jr. is a great tool that just needs a little bit more work to get there.

Read all 19 reviews

SmarterU LMSHR & Employee Management

No positive reviews found in the past 12 months

Write a review

The Most Critical Review

Atlassian ConfluenceCollaboration

No critical reviews found in the past 12 months

Write a review

Desk.comCustomer Management

No critical reviews found in the past 12 months

Write a review

SmarterU LMSHR & Employee Management

No critical reviews found in the past 12 months

Write a review

Features

Atlassian ConfluenceCollaboration
  • OnDemand or Hosted
  • Space Directory
  • Knowledge Base
  • Rich Text Editor
  • Drag and Drop Editing
  • Advanced Table Editing

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Get up and running with a help desk solution in minutes
  • Bring all your support channels together into one inbox
  • Case management with automations, workflows, routing tools
  • Productivity tools, pre-canned responses, and bulk editing
  • Customized self-service centers that are mobile-optimized
  • Detailed business dashboards for fast decision making

Read more about Desk.com

SmarterU LMSHR & Employee Management
  • Intuitively Designed & Easily Understood Interface
  • Fully Brand-able to your Brand Standards
  • Executive Dashboards
  • Drill-Down Scheduled and Ad-hoc Reporting
  • Multi-lingual Capability
  • Amazing Support & Admin Training via the SmarterU Academy

Read more about SmarterU LMS

Screenshots

Atlassian ConfluenceCollaboration

15 screenshots available

Desk.comCustomer Management

5 screenshots available

SmarterU LMSHR & Employee Management

40 screenshots available

Pricing Information

Atlassian ConfluenceCollaboration

Pricing model: One-time Licence, Open-source, Subscription
Free Trial: Available

Learn more about Atlassian Confluence pricing

Desk.comCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Desk.com pricing

SmarterU LMSHR & Employee Management

Pricing model: Subscription
Free Trial: Available

Learn more about SmarterU LMS pricing

Typical Customers

Atlassian ConfluenceCollaboration
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Small Business

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Desk.com

SmarterU LMSHR & Employee Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about SmarterU LMS

Support

Atlassian ConfluenceCollaboration
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Atlassian Confluence

Desk.comCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Desk.com

SmarterU LMSHR & Employee Management
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about SmarterU LMS

Supported Devices

Atlassian ConfluenceCollaboration
  • Linux
  • Mac
  • Web-based
  • Windows

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Android
  • Mac
  • Mobile Web App
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Desk.com

SmarterU LMSHR & Employee Management
  • Mac
  • Web-based
  • Windows
  • Windows Phone

Read more about SmarterU LMS

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