App comparison

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ClickDesk Logo

ClickDesk

3.4
(21)

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Live chat for customer support

(6)

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
ClickDesk logo

35

182

39

features in common

35

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

ClickDesk logo

ClickDesk user ratings

Functionality

3.6
(21)

Top features

  • Transfers/Routing

    1.0

  • Support Ticket Management

    1.0

  • Reporting/Analytics

    1.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

1.1

ClickDesk logo
3.1

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

Features

Total

TeamSupport logo
ClickDesk logo

29

109

39

features in common

29

features in common

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(844)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

ClickDesk logo

ClickDesk user ratings

Functionality

3.6
(21)

Top features

  • Transfers/Routing

    1.0

  • Support Ticket Management

    1.0

  • Reporting/Analytics

    1.0

Pricing

Starting from

$49/month

Value for money

TeamSupport logo
4.4

1.3

ClickDesk logo
3.1

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.