We love Workfront. Our Internal Agency group has been using Workfront/ AtTask coming up on 3 years. We started with 50 users and at last count, we were over 130.
It has become an indispensable tool for request intake, project creation and management, reporting, resource management and cost tracking. Prior to implementation, we had a 4 person Traffic department that had to utilize 3 different platforms to track creative requests. We were always behind and our on-time rate for projects was hit or miss. Very frustrating. Within weeks of implementing AtTask we were able to easily manage all of our requests (approx. 150 per month) and track thousands of hours of task time on various creative requests. Our Traffic team is now down to 1 FTE generating more information and tracking more requests than we could ever have imagined.
The software has passed through 3 major iterations and improvements come down the pipe to us each month. The company is responsive to our needs and requests. This is not the cheapest solution out there but it is a terrific value!