AccuLynx Reviews - Page 7

Acculynx when used 100% can maximize your business. There are so many options to acculynx that if you don't take a course on how to use it, you won't discover the 101 ways of exploding your business

When I didn't understand all the many avenues on how to use Acculynx, I didn't know its potential. Now I know!

Acculynx helps me organize my day to day jobs from basic leads to closed jobs

It was a bit difficult to understand how helpful this software can be at first... Takes time to understand how powerful it is...

HI John - Thanks for leaving a review of AccuLynx! We're glad that you've been able to organize your day. Even though you've been a customer for awhile, our support team is always standing by to help or offer a refresher lesson. Thanks again!

User friendly, we can track jobs very easily. We can use it on our phones and ipads.

I haven't come into any issues with the software so far, the team with Acculynx assist when we need it. I may suggest that the commissions are not always correct, however I believe that is part of how we use the system.

Hi Kristina - Thanks for sharing a review of AccuLynx! We're glad that your team is able to use AccuLynx wherever and however they need. If you ever have concerns over commissions, or a potential bug in our system, feel free to send an email to our support team! They're always happy to dig into any questions that arise. Thanks again!

This software is intuitive and easy to implement. New features are well thought out and make sense to all current users with little to no additional training. The platform is easy to pick up for the new users, which is a huge time saver.

Overall cost is higher than I would like to pay.

Easy to use and my team’s communication has improved tremendously.

The software is expensive because as your business grows, the cost increases. My team went from 30 people to 100+ and my overhead has taken a hit. I am willing to pay because I can’t function without it.

I love the desktop version of this program. Easy to use and loaded with features. The mobile app is about 75% there and is useful for in the field and the notifications tab is the most useful feature for on the go.

If the mobile app had the same features and ease of use as desktop then this would be a 10/10 review. Great software already that is still improving in the right direction.

Hi Drew - Thanks for sharing your feedback! We're passing your concerns regarding the mobile app onto our product team. Our mobile app is designed to be an on-the-go version of our full software and we're always looking for ways that we can better meet the needs of our customers. Thanks again!

Easy to use for leads, prospects, invoiced and closed deals. Easy to edit each lead. Mobile app is great and user friendly. So handy and helpful.

There is nothing I can complain about. Anything we have needed, we call and get figured out right away.

Hi Leslie - We're glad that you're enjoying our software! We strive to make the mobile app easy to use both in the office and on the go. Thanks for sharing your experience and for being an AccuLynx customer!

Simple to learn, easy to teach. This will allow you to scale quickly.

Some features are difficult to find how they work. Example sending an invoice (worksheet). You have to preview the document and then you can print. A little backwards.

Hi Andrew, Thank you so much for taking the time out of your day to review AccuLynx. We are thrilled to hear that you have increased sales by 500% and that AccuLynx has helped you achieve this. I have shared your feedback about the document preview with the product team. Thanks for being an AccuLynx customer.

The software encompasses all different aspects of the job. It helps even the most unorganized people maintain control and access to all job files, documents, pictures, correspondence, payments, and much more.

The price is pretty hefty, but it’s the best... so I pay it with a smile.

Hi Desiree - Thanks for sharing a review! We agree that our software helps everyone get, and stay, organized. We also hear your feedback regarding price and are sharing this with our product team. Thanks for being a customer!

Super easy to stay better organized between the office, sales team, and installation teams. Love that it integrates with QuickBooks.

Disappointed that only when you record an invoice does it import info to Quickbooks. Would like to see an option to sync client info earlier in the process and sync estimates.

Hi Michael - Thanks for leaving a review on AccuLynx! We're glad that our software has helped your entire team get and stay organized. We appreciate your feedback regarding the QuickBooks integration and will pass that onto our product team.

Easy to use. We are still trying to figure out how to do pay apps for our subs.

I still have a lot to figure out. We have only been using for a few months. The scheduler is confusing.

Hi Jennifer - Thanks for leaving a review! We hear that switching to a new program can come with a learning curve and our support team is always standing by to help. Don't forget that we have videos and past webinars in our Knowledge Base that you can reference too! Some of our customers prefer to use those tools to answer specific questions. Thanks again for sharing your feedback!

There is so much potential time savings once I have it all down.

The amount of information that we are trying to learn can be a bit overwhelming if you don't pace yoursel and refer back to the Videos

Hi Paul - Welcome to AccuLynx! Starting any new system can be overwhelming so we hope that you're taking advantage of our support team. You can always reach out to them via phone or email. Thanks for leaving a review and for being an AccuLynx customer!

The Ease Of Tracking Our Jobs & The Detail Available For Input

No Major Issues Yet ,... I Really Have No Genuine Complaints ,So Far

Hi David - Thanks for sharing! We're glad you can track everything in AccuLynx. Thanks for being a customer!

The thing I enjoy most about Acculynx is the job numbers & mobile app

The thing I like least is the Contract Worksheet... it needs a lot of work

Hi Maritza - Thanks for sharing! We're glad you can take advantage of key AccuLynx features like our mobile app. We also hear your concerns regarding the contract worksheet and are sharing this info with our product team. We have an exciting coming out soon so stay tuned for that!

Over the last 10 years or so I have used Acculynx multiple different times. Watching the software and company evolve into what they are now has been interesting. They are always thinking forward and seem to have ironed out any of the problems from the past. I’m excited to have my new company using the software. It has definitely improved our performance overall!

Sorry, I can’t think of one to list right now.

It helps to keep our files organized and easy to maintain. Keeping track of appointments and our homeowner's is crucial in this business.

There are a couple things that I would add, such as a supplier drop down box like the installer one. Also more options regarding quantity amounts such as cartons, etc in the library.

I love using this software to track my customers status, organize their documents, and view the financial aspects of their account

There is not many things I dislike about this software other than one small detail of how once things are behind it is a bit hard to get caught up in order to use this as the great tool that is it.

Hi Olivia - Thanks for leaving a stellar review of AccuLynx! We're glad our software has helped you stay organized. We understand how it can be difficult to catch up when things fall behind. Our support team is here to help in any way they can, whether it's offering a refresher course or sharing how other companies utilize AccuLynx.

The thing I like best is that I have a full scope of the business at any given time that I can access from anywhere. I never have to call or question anything, all I have to do is just pull out my phone and its right there. As an owner or manager there is no excuses anymore to not have a handle on the entirity of the business when using software such as Acculynx. The vendor designed this products foundation for the industry that we specialize in, thier customer support is fantastic and they have some of the best "Techys" in the world working for them.

The thing I like least about acculynx is if your internet connection is weak such as reps using a hotels wifi sometimes it can cause glitches in the system that are annoying. Least thing I like about the vendor is that they have a cool slide in their office and we don't. I guess thats more of a jealous thing though.......

Ease of use and organization.Integration with Quick books.

Difficult to put in work orders if an estimate wasn't created.

Hi Lou - Thanks for sharing a review! We're glad that you enjoy our easy to use software and the Quickbooks integration. We also hear your concerns about adding in work orders without an estimate. We're passing along your feedback to our product team. Thanks again!

The ability to organize our leads, prospects, orders, documents, and photos and so on. There's been so many amazing updates and improvements since I started using this in 2012!

The only con I can think of would be downloading the photos can be a run around to email to myself etc. Might just be something on my side though.

Acculynx is what our company selected. Therefore, I have nothing to compare with Acculynx. It's ease of use is "good."

Not able to utilize some of the features via a Smartphone? Reconciling Orders is more difficult now that Flash is removed.

Hi Jeff - Thanks for leaving a review! We do have some updates to our Field App that are rolling out soon so stay tuned for those.

Library, template design, communications, reduction of Paperwork

Cost of the product. Acculynx is almost double the cost of competing products. The margin is even wider when you add additional services.

Hi Peter - Thanks for sharing your feedback! We're glad that things like our template library and digital document storage have helped you better run your roofing business!

I really appreciate how easy this software is to use. The desktop version provides me with daily notifactions on all of my jobs and is synced to my e-mail. I equally appreciate the mobile field app.

I sometimes have trouble uploading photos via the mobile app. If i had to choose something that bothered me about this app it would be that feature.