AccuLynx Reviews - Page 7

I love the desktop version of this program. Easy to use and loaded with features. The mobile app is about 75% there and is useful for in the field and the notifications tab is the most useful feature for on the go.

If the mobile app had the same features and ease of use as desktop then this would be a 10/10 review. Great software already that is still improving in the right direction.

Hi Drew - Thanks for sharing your feedback! We're passing your concerns regarding the mobile app onto our product team. Our mobile app is designed to be an on-the-go version of our full software and we're always looking for ways that we can better meet the needs of our customers. Thanks again!

Easy to use for leads, prospects, invoiced and closed deals. Easy to edit each lead. Mobile app is great and user friendly. So handy and helpful.

There is nothing I can complain about. Anything we have needed, we call and get figured out right away.

Hi Leslie - We're glad that you're enjoying our software! We strive to make the mobile app easy to use both in the office and on the go. Thanks for sharing your experience and for being an AccuLynx customer!

Acculynx is very user friendly. The software is well organized and easy to navigate thru. The messages work great. Very easy to add pictures and and documents. Can easily make smart docs.

I wish you were able to add a little more customization in areas

Hi Mandalyne - Thanks for leaving a review! We're glad that AccuLynx has helped your team by storing photos and important documents in the job file. We also appreciate your feedback regarding customization and will pass that onto our product team. Thanks!

I like a lot of things about this software. What I like the most is the continuity of communication within the company, and everyone being able to access information regarding jobs based on what the administrators see fit.

I really do like most things about this software. I think the thing I like the least is that there is no way to add estimate sections/content directly to a contract, so the info has to be created twice. Once for each section. I think it would be a great measure of efficiency to be able to integrate estimates and contracts by item or section.

The software encompasses all different aspects of the job. It helps even the most unorganized people maintain control and access to all job files, documents, pictures, correspondence, payments, and much more.

The price is pretty hefty, but it’s the best... so I pay it with a smile.

Hi Desiree - Thanks for sharing a review! We agree that our software helps everyone get, and stay, organized. We also hear your feedback regarding price and are sharing this with our product team. Thanks for being a customer!

Easy and pretty straight forwarding on usage, always finding new options to play around with even after 3 years of being apart of an Acculynx using team. Customer support is always extremely helpful when a minor issue occurs, always corrects issues while on the phone.

Minor glitches, but again the support team is always quick to take care of it.

The integration features are incredible. Everything from our suppliers to our books. This CRM stands alone as a top tier product compared to its competitors! So it’s naturally a perfect match for our company.

Non thing at all. We’ve used this product for years and couldn’t be happier with the capabilities it has provided our company and our project managers.

Hi Brett - Wow! Thanks for the amazing review! We love hearing about how AccuLynx has helped your business.

Acculynx when used 100% can maximize your business. There are so many options to acculynx that if you don't take a course on how to use it, you won't discover the 101 ways of exploding your business

When I didn't understand all the many avenues on how to use Acculynx, I didn't know its potential. Now I know!

This software is intuitive and easy to implement. New features are well thought out and make sense to all current users with little to no additional training. The platform is easy to pick up for the new users, which is a huge time saver.

Overall cost is higher than I would like to pay.

The Ease Of Tracking Our Jobs & The Detail Available For Input

No Major Issues Yet ,... I Really Have No Genuine Complaints ,So Far

Hi David - Thanks for sharing! We're glad you can track everything in AccuLynx. Thanks for being a customer!

The thing I enjoy most about Acculynx is the job numbers & mobile app

The thing I like least is the Contract Worksheet... it needs a lot of work

Hi Maritza - Thanks for sharing! We're glad you can take advantage of key AccuLynx features like our mobile app. We also hear your concerns regarding the contract worksheet and are sharing this info with our product team. We have an exciting coming out soon so stay tuned for that!

I love using this software to track my customers status, organize their documents, and view the financial aspects of their account

There is not many things I dislike about this software other than one small detail of how once things are behind it is a bit hard to get caught up in order to use this as the great tool that is it.

Hi Olivia - Thanks for leaving a stellar review of AccuLynx! We're glad our software has helped you stay organized. We understand how it can be difficult to catch up when things fall behind. Our support team is here to help in any way they can, whether it's offering a refresher course or sharing how other companies utilize AccuLynx.

The thing I like best is that I have a full scope of the business at any given time that I can access from anywhere. I never have to call or question anything, all I have to do is just pull out my phone and its right there. As an owner or manager there is no excuses anymore to not have a handle on the entirity of the business when using software such as Acculynx. The vendor designed this products foundation for the industry that we specialize in, thier customer support is fantastic and they have some of the best "Techys" in the world working for them.

The thing I like least about acculynx is if your internet connection is weak such as reps using a hotels wifi sometimes it can cause glitches in the system that are annoying. Least thing I like about the vendor is that they have a cool slide in their office and we don't. I guess thats more of a jealous thing though.......

Simple to learn, easy to teach. This will allow you to scale quickly.

Some features are difficult to find how they work. Example sending an invoice (worksheet). You have to preview the document and then you can print. A little backwards.

Hi Andrew, Thank you so much for taking the time out of your day to review AccuLynx. We are thrilled to hear that you have increased sales by 500% and that AccuLynx has helped you achieve this. I have shared your feedback about the document preview with the product team. Thanks for being an AccuLynx customer.

Super easy to stay better organized between the office, sales team, and installation teams. Love that it integrates with QuickBooks.

Disappointed that only when you record an invoice does it import info to Quickbooks. Would like to see an option to sync client info earlier in the process and sync estimates.

Hi Michael - Thanks for leaving a review on AccuLynx! We're glad that our software has helped your entire team get and stay organized. We appreciate your feedback regarding the QuickBooks integration and will pass that onto our product team.

Ease of use and organization.Integration with Quick books.

Difficult to put in work orders if an estimate wasn't created.

Hi Lou - Thanks for sharing a review! We're glad that you enjoy our easy to use software and the Quickbooks integration. We also hear your concerns about adding in work orders without an estimate. We're passing along your feedback to our product team. Thanks again!

Easy to use. We are still trying to figure out how to do pay apps for our subs.

I still have a lot to figure out. We have only been using for a few months. The scheduler is confusing.

Hi Jennifer - Thanks for leaving a review! We hear that switching to a new program can come with a learning curve and our support team is always standing by to help. Don't forget that we have videos and past webinars in our Knowledge Base that you can reference too! Some of our customers prefer to use those tools to answer specific questions. Thanks again for sharing your feedback!

The integration between AccuLynx and QuickBooks

AccuLynx does not pull non-job related expenses, such as marketing expenses, from QuickBooks

Hi Laura - Thanks for sharing a review of AccuLynx! Many of our customers also love the QuickBooks integration. We hear your feedback regarding additional non-job expenses and are passing this onto our product team. Thanks for being an AccuLynx customer!

We like very much that it integrates with ABC Supply, and Quickbooks.

We would love to be directly compatible with Xactimate. Xactimate has current prices of any given area, and it's essential when creating an estimate for work.

Hi Joe - We're glad you enjoy the ABC Supply and QuickBooks integrations! Many of our customers find that these features help them provide faster and better service. We hear you when you say you need an option for an Xactimate integration and we're sharing your feedback with our product team. Thanks for being an AccuLynx customer!

There is so much potential time savings once I have it all down.

The amount of information that we are trying to learn can be a bit overwhelming if you don't pace yoursel and refer back to the Videos

Hi Paul - Welcome to AccuLynx! Starting any new system can be overwhelming so we hope that you're taking advantage of our support team. You can always reach out to them via phone or email. Thanks for leaving a review and for being an AccuLynx customer!

How game changing it was to put our whole company into one system. It was just so simple to learn!

Least liked opinion would be the orders tab. Its such a beautiful tool but so very under developed. For instance, i can order materials or labor, but do not have the option to order dumpsters through the system.

Hi Eric - Thanks for leaving a review of AccuLynx! We're glad your team has adopted an easy to use system like AccuLynx. We hear your feedback regarding additional order capabilities and are sharing your review with our product team. Thanks again!

Navigation in the application is easy to use.

When up loading pictures from mobile they do not stay in order.

Hi David - We're glad you find AccuLynx easy to use and navigate! We hear your feedback regarding mobile photo uploads and urge you to stay tuned for an upcoming product update! In the meantime, we're passing your feedback onto our product team. Thanks for leaving a review and for being an AccuLynx customer!

Easy to use and learn. Very user friendly

Mobile App Access is very low compared to desktop web version

Hello Tess - Thanks for leaving a review of AccuLynx.