The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.