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Jeff W.
Construction, 1-10 employees
Used daily for less than 6 months
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I met the [sensitive content hidden] of Buildbook at IBS and was very impressed with him and with the program he helped create. Overall very positive. Customer service is great and it works!
I love the ease of use for my employees and clients. Very positive feedback from clients, employees and my office manager. They can navigate the program much easier than CoCon/Buildbook. This is huge, I was getting negative feedback from clients about CoCon's complexity. Buildbook is very very simple to navigate and the app works great, very easy to see what we need.
On the back end, I would love just more customization, options, and abilities to see more information. Seeing job profitability and syncing w/ Quickbooks to see actuals vs. quoted would be helpful. We don't have time or capacity to enter each line item cost so we are missing that information. It just almost seems too simple and not enough complexity on the back end. I want more options w/ quotes and w/ the Gannt chart creation. Having pictures and files transfer from "opportunity" to "projects" would be very very helpful! Please make this change! I'm concerned if Buildbook will be able to grow with my business. As I grow my business I want to be sure Buildbook grows with us and brings more functionality to the back end. Don't change the client facing side, just the backend!
Miguel F.
Construction, 11-50 employees
Used daily for less than 6 months
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They have a great team that is very responsive, and keeps their customers updated with upcoming upgrades to the system. Customer service is great, and they made the transition easy.
I love how simple this software is to use, and how well is works alongside our current processes. It's clean and easy to use for both our team and clients, and does not have all of the clutter and clunkiness that larger softwares have. It allows us to have a central hub for all project-related communications, in a clean, minimal interface.
Scheduling could be improved a bit, and I'm confident that it will be sooner than later based on the recent updates and communications stating the upcoming upgrades that are rolling out in the coming months. Bid & PO Management is also missing, so looking forward for that to come through.