Easy to learn and use, the pages are not cluttered and easy to filter through information. Has a reasonable capability to slice and dice data.
Easy to navigate and clean layouts. Can generate reports and send them out anytime.
Can't create CSV reports on the mobile app, but we can on the website. Sometimes too many clicks to go to a location tag.
Likelihood to recommend: 10/10
Its quick, its reliable and automated. The learning curve was short and swift for users of all technical abilities. Photos are a big help
You need to establish a clear methodology for use by each project team which can make it complicated. Some items, like paint touch ups, as so frequent that it becomes time consuming to create a new item for each paint mark. If you create one item and list the spots in the description, you cannot close it until all items are complete. I think there are also some functions that are clunky, like changing users or viewing a list of items in the app. The placement of where you tap to access the lists are not clear to all users, so we have experienced some missed items until they were shown precisely where to tap. The final downfall, which I think is most important and would take the software to new levels is the adoption of multi-phased deficiencies. Items such as moving a potlight require several users to be informed, yet it would remain "open" on their lists until all parties are finished, OR the first party closes it and the remainder of the trades no longer see it on their lists. Staging it where completion from one trade notifies the next that they need to begin would be a major step forward
Thank you for taking the time to review Bridgit Closeout! You've made some great recommendations. Thanks for saying that our product has been a tremendous help on site :)
We've got some good news- we have a solution in the works for our iOS app that will allow you to add a deficiency to multiple locations. There will be some time savings for you with this feature.
As always, if you have any questions about workflows (or Bridgit Closeout in general), your customer coach is always here to help! Feel free to reach out to Danny at firstname.lastname@example.org.
We appreciate you leaving a review!
Likelihood to recommend: 9/10
Gathers the PA all in one place. Easy access. Good history as it will always be avaliable. Good customer service. Any questions I have a well answered.
The audits need to coordinated with each other so that the performance audit is in the same numerical order as the Tarion order is in the same numerical order as Closeout. Need to download the PA pictures to Closeout. Cannot send messages from underground garages. Pictures when taken in garages sometimes are not saved.
Thank you for taking the time to review Bridgit Closeout and mentioning our great customer service! We always want to ensure we are there to help our users.
I'm so sorry to hear that you experienced some difficulties when in low connectivity. Please feel free to reach out to us at email@example.com if you'd like to speak with someone from our team in person.
Thanks again for leaving a review!
I have used many other punch management software packages, but none is as straightforward and easy to learn and use. It is intuitive, flexible over multiple platforms, and best of all, Bridget takes care of all the notifications to subs.
There are some functional improvements that can be made to help the ease of use. 1) There needs to be an added approval stage for back punches. After a Sub makes a punch item correction and marks the item "Complete", there needs to be a way for the General Contractor to confirm their acceptance of the correction separate from the Architect/Owner "Approval". This is important because the punch team can be a different person than foreman who is managing the sub's corrections. As a manager, I need to be able to review if a corrected item is acceptable to my team before we conduct the architect's back punch. 2) When using the phone app, there are times when I want to filter by multiple types. For example, if I am walking a sub through a unit, I would like to be able to filter for a specific unit AND for that subcontractor. I can do this on my computer, but not on the mobile app. This needs to be corrected. 3) On the mobile app, a user can copy an item to multiple locations. This feature is not available on the computer version. This should be expanded. 4) When conducting a punch walk in the field, it is best to minimize keystrokes. It would be preferable if the app could be modified so that when a photo is being taken and added to an item that it only take one keystroke and the photo is added. Instead of the current method which requires you press "Take a photo"; then press the photo shutter button; then press "Use photo"; then press "Save" (but I don't want to save).
Likelihood to recommend: 8/10
I benefit from speeding up the punch process. Also Bridgit makes it easy for our subcontractors to see exactly which items they need to fix.
Makes creating and maintaining punch lists much easier and quicker. The user interface is simple and is easy to pick up which is very nice for people that aren't as tech savvy. It is also great that you guys are on the android app store so now anyone that has access to a smart phone can get the app.
Sometimes you have to click through too many fields to add a similar item. shortcuts would be nice. For example if I am in a certain room and I want to keep adding items to this one room it would be helpful to not have to click through the floor, location, ect. I'm pretty sure you guys are already working on this issue. but other than that I don't have any complaints and if I do you guys are easy to get ahold of.
Thanks for leaving such a great review! It's great to know that our product has been really helpful in the punch process (and in speeding it up!).
Quick tip! We have a field locking feature that will help save you a lot of time when adding multiple deficiencies. You can now lock locations, assignees, tags, and due dates. To lock a field, simply hold it for a few seconds and a lock will appear :)
As always, if you need any help or have any questions, feel free to contact your customer coach, Danny, at firstname.lastname@example.org. Thanks again for leaving a review!
Likelihood to recommend: 10/10
Contact Bridgit to receive a pricing quote. Price is dependant on project size and length. All pricing includes unlimited users and data.