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Countfire Logo

The next generation of automated estimating software

(5)

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Countfire Reviews - Page 4

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202 reviews

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Chris C.

Construction, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Brilliant estimating tool and great customer Service to back it up!

Reviewed 8 years ago

Very helpful in times of need when a project needs a quick turnaround! The customer service team are also very responsive and there when you need them! Would highly recommend for estimating larger projects if you want to cut down on estimating time.

Pros

Speed, adaptability to pricing schedules/demarcations and the fact Countfire themselves are open to taking on ideas for user interface improvements to make take off easier

Cons

When drawings take ages to load up

AT
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Adam T.

Design, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Countfire Review

Reviewed 5 months ago
Pros

Productivity, lets me get a quote together so much quicker!

Cons

Not many cons at all, the only thing i can think of is the tab down the side possibly could be extended to see more counts/measure when scrolling up and down.

Vendor response

What a great review – thanks Adam! Being able to extend the sidebar to see more count / measure headings would definitely be helpful – we have a feature request for the "ability to customise the sidebar". You can view our feature requests and add your vote on the orange button at the bottom right hand corner of Countfire.

jd
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jack d.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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my review, would happily recommend!

Reviewed 9 years ago

the software is relatively easy to use. the downside is that there is alot to learn compared to doing it manually. it is getting better now i have used it for a few weeks, but as a new starter i struggled to begin with. maybe an online tutorial would work well, i am not sure if you have this or not. the customer service is excellent, another problem is countfire doesn't always pick up all of the symbols, i often have to double check. Nevertheless, it is great in the sense that it is much quicker than doing it manually, i would happily recommend it to other users.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks very much for your review Jack. In terms of training, we have training courses available and also have an online knowledge base. We're also always happy to jump on a screen sharing session to help learn the software on a one to one basis. With making sure you pick up all the symbols, this is even a problem when doing take-offs manually. To help with this, Countfire allows you to hide all the symbols you've already counted so you can easily see what's left to count, and it also produces a set of drawings with all your counted symbols removed, which can be used as a quality control / checking process to make sure you've counted everything.

CT
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Caroline T.

Security and Investigations, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First time user

Reviewed 9 months ago

Very positive so far - still learning but for me it has been quite easy to pick up so am very confident I will have the hang of it quite quickly.

Pros

It is very straightforward. I am a bit of a tech phobic and am picking this up quite easily.

Cons

Nothing yet as I have only been on it for a very short while

Vendor response

Great review – thanks Caroline! Awesome to hear you're picking up Countfire easily. If you have any questions, we always encourage our customers to send us a message – just click the orange button in the bottom right hand corner of the app.

KT
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Kevin T.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantasitic Easy to use software

Reviewed 7 years ago

Fast tracking estimates

Pros

The level of accuracy and ability to populate all take offs into a spreadsheet format. the software is very easy to use even if you don't have great Computer skills

Cons

occasionally things can be a little slow if drawings files are large. if you don't have a great internet connection access can be difficult at times if working remotely from Home / Office PC

AM
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Aleshia M.

Construction, 201-500 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The product is easy to use and the support staff is amazing.

Reviewed 7 years ago

I have saved a lot of time on performing take offs.

Pros

I like its chat option and the great support staffs fast response time. I also like how when I have a problem that I may run into one of the members of the support team will help me immediately. They can actually open and view the actual project I am working on and will send me a clip of how to get past what problems I may be having.

Cons

Nothing. Everything about this software is amazing. The support staff has a quick response. They normally respond is less than 5 minutes.

BB
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Ben B.

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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A brilliant and innovative piece of software that's helped the estimating team.

Reviewed 7 years ago
Pros

The speed to be able to create a take-off which would've potentially taken many hours by hand. This software is saving the company so many man hours already.

Cons

Due to the way we use countfire we don't just use it for symbol counts. We use this for the measurement of luminaire leads. Sometimes the drawings can become a little busy and tricky to follow. So maybe the option to turn certain layers drawn in countfire off would help.

Vendor response

Thanks Ben! Assuming I've understood things correctly here, it's already possible to turn off both automatically counted symbols, and any linear / area measurements or manual points. It should just be a case of using the check boxes to the left of each symbol or measurement to hide it. There's more here: http://help.countfire.com/countfire-basics/hiding-matched-symbols

sm
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shaun m.

Electrical/Electronic Manufacturing, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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fast and easy to use

Reviewed 7 years ago

saves time

Pros

it saves a lot of time rather than manually counting the items. it tally's up all the drawing at the one time and its very easy to use.

Cons

that when you select an item it pick up others as well. and sometimes you may have to go over some drawing to see if it missed out any of the symbols

Vendor response

Thanks for your review Shaun! With regard to checking for symbols that haven't yet been counted, I wanted to reply with a help centre article outlining the 4 opportunities available to verify accuracy on your projects: http://help.countfire.com/best-practice-workflows/the-4-stages-of-checking

MG
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Mark G.

Design, 501-1,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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quality time saving product

Reviewed 2 years ago

excellent quality service provided at all times

Pros

The software has given us more time to produce quality accurate take-off's, enabling more productivity and scope to be successful with tender submissions

Cons

fast effective easy to use tools, could do with a duplication tool to add additional missed items to the existing plan using the same icon

Vendor response

Thanks Mark! Great that Countfire has allowed you to focus more on the nitty gritty of tender submissions! With adding symbols to an existing plan, we do have manual counting tools, though the symbols added with that are limited to a set of geometric shapes and wouldn't be identical to what was on the drawing. We do have a feature request related to this though, and I've added your vote towards it just now

JW
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John W.

11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've never experienced technical support that countfire. Simply the best

Reviewed 7 years ago

Saves me tons of time and for someone that works 80+ hours a week, my time is very valuable.

Pros

The ease of use. It is very easy to use once I learned the shortcuts and best practices from Countfire. Was up and running withing a few days 100% and it is saving me so much time. I did the a job the other day that was normally a 4 hour job and it took me 30 minutes by using Countfire and that 3.5 hours is very valuable to me.

Cons

The only thing I'd like and it is really only for hotels, but to be able to find a certain room and count them and multiply out already in the excel sheet, but I use the counts for the rooms and easily adjust the excel spreadsheet in less than a minute, so it really isn't an issue.

PS
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Paul S.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Countfire simply couldn't do with out it

Reviewed a year ago

Trebled my productivity in a couple of days

Pros

So So easy to use. Sorts drawings easily, very intuitive.

Cons

Nothing! I find everything in this product so easy and time saving.

Vendor response

Awesome review – thanks Paul! Great to hear you're finding Countfire intuitive and easy to use, and that you've been able to treble your productivity. If you do ever have any questions, our support team of ex-estimators are on hand to help you out – just click on the orange button in the bottom right hand corner of the app and send us a message!

DF
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Davide F.

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good experience, hope it will continue to improve

Reviewed 7 years ago

quicker quotation and counting

Pros

1) in general it is simple to use and give a quick access to count and item selection. 2) Very good the split selection

Cons

1)I would add description/comment in the drawings. 2)I would have more "Color selection" if it possible, as sometimes we've got a large number of selection to do (like Grey, Brown, etc...). 3)When we need to count "a point" there is a "circular selection" , could be nice have also a different other selection like a "triangle" or "rectangle". This could be very helpful.

Vendor response

Thanks Davide! Wanted to let you know that we've just released an update to include more colours. Also, adding notes / comments to drawings, and additional symbol types for manual points are both already on product roadmap. Watch this space!

DM
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Dale M.

Construction, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Saves Time, Improves Accuracy

Reviewed 3 years ago

Overall this software has saved me a significant amount of time, and worry. while it is expensive, the time gained by using this instead of pen and paper is more than worth it. The support is excellent, and are happy to help with what ever you specific business requirements are, new features can be requested and seem to be added fairly regularly, it's nice to see a company like this crowd sourcing their development.

Pros

The automatic counting of symbols makes this software an absolute life saver. Easy to use, easy to navigate, and easy to verify your results.

Cons

Its easy to use, that however means that its not very customizable, while for most people thats great, more custom options for those that want it would be good.

JH
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Jason H.

Telecommunications, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Blitz Security

Reviewed 4 years ago

So far so good.

Pros

Rapid counting ability and accuracy - across multiple drawings!

Cons

Yet to get feedback on my trial questions. Estimating (cost) and assemblies is a must.

ST
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Stuart T.

Construction, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Countfire Review

Reviewed 6 years ago

We have been using the system now for around 6 weeks, during this time the Countfire people were very helpful in getting us set up correctly, as we are now more used to the software were seeing benefits of time saving and having easy access to neat and tidy take offs as apposed to trawling through the estimators files looking at unclear scribbles, also we no longer have to print off large amounts of A0 / A1 paper at tender stage saving cost and the environment.

Pros

Speed, Accuracy, environmental benefits, and easy to follow hints and tips.

Cons

Sometimes the information we are provided with by our customers is not in the correct format for Countfire to work at its full potential, this is not a fault of Countfire but a problem with the information we are working with

PS
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Peter S.

Construction, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The software has increased our output but most importantly accuracy

Reviewed 7 years ago

Increased speed and accuracy

Pros

We have found the software very easy to use, the support and backup is fantastic and the checking and reporting functions are great.

Cons

The main frustrating this is the time it takes to load drawings. Also as a large business we would like the option to purchase the software.

GM
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Gary M.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy & Fast

Reviewed 8 years ago

I've recently started using this software and already it has saved me time on measuring. I've used Countfire for 3 projects so far and it really is quick and simple to use. Once I've measured each individual drawing it then pulls everything across to my dropbox making it easy for me to check certain symbols. I can then print off my totals for each take off sheet. A great piece of software for estimating.

Pros

I like the way when you measure one drawing that it automatically counts the selected symbols throughout other drawings saving you loads of time during the tender.

Cons

It can be a little too sensitive when selecting certain symbols but that's down to the quality of the drawings provided. It can be easy corrected when checking each symbol in the editing section.

AE
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Austin E.

Construction, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great service service

Reviewed a year ago
Pros

Countfire is really easy to learn and use and exceptionally helpful in producing take offs

Cons

main issue was time consuming to load item costs need a quicker process here, but maybe operator errors

Vendor response

Thanks for the review Austin. Great to hear you found Countfire easy to learn and it's helpful in producing your takeoffs. I appreciate that a little work is required to upload your product information into Countfire however, once that's done, our powerful auto linking can really help to speed up your estimating processes. I'll reach out directly and we can work together to get your price list uploaded. You're spot on – we have a few different plans available depending on your requirements and you can choose to pay monthly or yearly to provide flexibility as your needs change.

AG
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Aaron G.

Construction, 201-500 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good service and the system saves a lot of time

Reviewed 7 months ago
Pros

the ease of use for take offs is very good

Cons

some other features can be confusing however the countfire team are more than happy to help out

Vendor response

Thank you Aaron for the review 😊 Great that you have saved a lot of time and your finding completing take offs easy! Always more than happy to help, if you're finding any features confusing you can send us a message on the orange button in the bottom right hand corner of the app.

MQ
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Miles Q.

Construction, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very very quick and easy

Reviewed 7 years ago

A lot of time saved, also able to seperate out certain parts of drawings like landlords and tenants

Pros

So quick and simple to use and great spreadsheet produced to view quantities. Saves a lots of time over manual take offs.

Cons

Not down to the software, but due to some consultants poor drawings some drawings take a lot longer to take off.

SA
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Stephen A.

Design, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is the product you wished someone would make but never knew existed.

Reviewed 7 years ago

This program cuts our paper cost and review time while increasing efficiency and accuracy.

Pros

Every feature incorporated into this product is top notch. It's speedy, efficient, and accurate. Multiple avenues to check your work and be assured in your counts. Work multiple disciplines within one job....there's just so much this program can do!

Cons

There's really not much to dislike with this program, but if I had to voice a small nit pick it would be that I would like to see more color options for device designation. Often we deal with large quantities of different devices. Like a said, I'm just nitpicking.

DR
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Derek R.

Construction, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Feedback

Reviewed 3 years ago

It is beneficial in a lot of aspects as it speeds up the take off process

Pros

Speed in doing take offs Being able to remove the background on "busy" drawings so symbols are easier to find

Cons

Although you can create Zones to separate from the legend, it can sometimes pull through legend details and transfer them to the drop box quants. It can be difficult to separate symbols in different areas. For example if you highlight twin socket it picks them all up but you might want to separate those on Dado Trunking or on a wall or area because they have a different finish

SN
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Stewart N.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Program just a bit expensive for our market (Australia)

Reviewed 4 years ago

Very positive.

Pros

Easy to use and very intuitive. Very Flexible.

Cons

Linked Estimating Package would be great.

CB
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Chad B.

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chad Baumgartner's review

Reviewed 2 years ago

I work on spec projects with a set of plans. I use countfire for my lighting take off. It helps me counts, and measure fixture and keep them in order.

Pros

The ease of use. How easy it is to upload a plan to doing a takeoff within a minute or less.

Cons

None that I can think of at the time.Everything so far has been great.

Vendor response

Thanks so much for your kind review Chad!

PC
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Paul C.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Countfire - Genius Program!

Reviewed 8 years ago

What can I say, Will and the guys over at Countfire a developed something truly amazing. Ease of use is spot on and does exactly what its meant to do! The support is second to none, I generally get an answer within a minute. This has made life so much easier than manual counting! Thanks guys!

Pros

Ease of use and support

Cons

Nothing