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Recommended
Michelle M.
Higher Education, 5,001-10,000 employees
Used daily for 2+ years
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I personally am e-Builder certified and have been utilizing e-Builder since PSU’s procurement and implementation.
Easy fo get up to speed as an admin. Consistent project data. Easy to maintain and. improve processes.
The submittal module is clunky. Which we had a try BIM module again. Lack of communication regarding system issues.
Joseph M.
Computer Software, 201-500 employees
Used daily for 1-2 years
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I can state with confidence that e-Builder Enterprise has changed the game for my business based on my overall experiences with it. I use e-Builder Enterprise as a project manager to optimize and declutter our project management procedures. I can use the program with ease and get the information I need thanks to its user-friendly design and intuitive layout. The platform's extensive capabilities, including...
My favorite aspect of using e-Builder Enterprise is its extensive and potent collection of project management options. I like being able to track and manage every facet of a project from a single, centralized platform as a user. I can precisely monitor project spending and guarantee financial transparency thanks to the software's strong budget monitoring and task pricing features. The ability to access information and manage projects while on the road makes the mobile access function stand out as well. The platform has excellent document management capabilities that offer a safe and orderly method to store and exchange project-related data.
The difficulty of the user interface and navigation was the aspect of e-Builder Enterprise that I liked the least. It was difficult for me as a user to find certain features and rapidly get the data I required. To improve user experience and shorten the learning curve for new users, the platform may need a more simple-to-use UI.
John R.
Education Management, 5,001-10,000 employees
Used daily for 2+ years
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We are able to archive all of our documents and speed up our processes with this software. I has really helped with our reporting to our clients and providing as-built information to them.
The software is user friendly, and has a great file structure for ease of use. You can tailor the processes to fit your organization and their processes, which is fantastic. Training is easy to provide to non users.
Sometimes the uploading of documents is too slow.
Doris S.
Construction, 51-200 employees
Used daily for 1-2 years
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I am a Materials Coordinator. Per my Agency's format- I am mostly in folders: Progress Photos ("04"-07); 03-01-09; 03-08 through 12-all subfolders; 03-16-01-all subfolders; 03-16 & 17-all subfolders. I look at submittals via Submittal Register. Processes I use most is consultant daily activity report (DR_) and equipment report (DARCA).
It is a method to get at much info into an electronic format. As in the Microsoft Office software, the method of entering info into e-Builder vary from Process to Submittal, etc. In short, no consistency. I use the file naming convention format for record keeping for non-e-Builder projects.
Unable to get a simple Excel list of file names, with upload date (a harmonica), found in a folder directly from e-Builder software. It drives me nuts I can only see two or three documents in the tiny window when I do materials review & file naming consistency. I create my own Excel sheet manually. I select an individual document, "Properties", copy the file name into an Excel spreadsheet-repeat...
Jedd W.
Education Management, 1,001-5,000 employees
Used daily for 6-12 months
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We started looking at cloud-based project management software packages in 2008. After deploying a product that ended up not being a good fit for our company we approached e-Builder in mid-2015 and went live in January of 2016. As they say, the rest is history.
The system is flexible, forgiving, intuitive, configurable, and extremely robust. The system works as advertised and as expected. e-Builder is always willing to address our comments and concerns and communicates the status of known issues. There isn't just one thing I like about the product, there are many. The cost module reflects true construction cost accounting with the ability to track multiple...
The thing I like least has nothing to do with the product or the vendor. I'm frustrated with individual user's inability to truly adopt the product and change how they do things. Old dogs have a hard time learning new tricks.
Justin D.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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+Extremely customisable. This is construction management software that you can tailor to fit the needs of your project. I've used e-Builder for three (3) different higher education institutions and each University is able to tailor e-Builder to fit the project's needs. +Notifications. E-Builder will email you a notification when you have a RFI to respond to, when you have a submittal to review, when...
-Training is definitely required to use e-Builder. It can be confusing with different terminologies used such as "forms", "processes", etc. I just need to find submittals and RFIs but can easily get lost. Without training, it is easy to hate e-Builder, just like I did in the beginning. -Cost - this is not a cheap software and licenses can be costly.
Crystal-Rose R.
Airlines/Aviation, 501-1,000 employees
Used daily for 2+ years
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Previously, our company relied on paper, scanned documents and e-mail. Slowly but surely we are transferring all of our business processes for the entire enterprise made up of approximately 12 divisions into e-Builder. Several processes including procurement, invoice requests, budget requests, change requests, contingency transfers, etc. have all been successfully rolled out and are being maintained in the system while we expand to other departments like Admin & HR, Operations, Facilities, Business & Revenue, Technology, etc. as we continue to develop the software as an enterprise warehouse for all our business needs.
Functionality and ease of use not only for end-users but especially for the client system admins. Whether it's setting up projects, users, roles, processes, reports, dashboards, etc. the navigation and setup for all are intuitive and user friendly that anyone with typical technical skills could successfully use with little to no training or direction.
Though the system is very easy to use and setup, this is mostly because clients to not have access to the hard-coded data. Typically this is not a problem but there are limitations that come up from time to time like the ability to edit/remove standard and default fields or search functionality and options in different modules.
Beth E.
Research, 10,001+ employees
Used daily for 2+ years
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Looking to enhance team based collaboration; Teams and Slack - like features still don't exist in the platform, and if there are integrations, we haven't heard of them. Support on broken software is uncoordinated, and excruciatingly slow. Benefits were ones we realized a decade ago. pretty much staying the course at this point. It's too bad.
Highly customizable; easy to query data, schedule module, forecasting and cashflow tools are good.
You have to customize EVERYTHING; no commonly used forms like AGC or AIA; cost sheet is always live; can't look at the period close-data; schedule module is not fully integrated with the rest of the software; reporting has always been too cumbersome; support is slow. You have to monitor for basic functionality at least after each release; no channel based communication tools like Slack; no embedded electronic signature capabilities; they've jumped on the revenue bandwagon for adding on needed subscriptions for basic functionality, while not keeping up with where the industry has moved, particularly during the pandemic. I mean the Owner-based construction management industry, not general construction. They seem to have lost focus on this software.
Rosanna B.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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I like the ability to go in and make all the necessary changes to my project with little effort. Setting up new Commitments, process changes and incoming invoices has been relativity easy. I have developed a system for my project and the three years that I have been working in e-Builder I have had a very smooth.
I am definitely not a fan of the recent changes that have been made with the sorting and search features. I loved being able to scroll down my screen and see all the information for my PO's, changes and invoices. Until the latest update. Since then my ability to view the items that I work with the most has been dramatically hindered. I spend more time searching and re searching than ever before. My productivity has plummeted since the new changes. Recently I had to process 26 CCA's at one time, and had to spend an hour or so trying to get them processed. This used to be such an easier process. There is no longer the ability to use the back button on you computer, you must start over from the beginning and this is quite time consuming.
Richard M.
Government Administration, 5,001-10,000 employees
Used daily for 1-2 years
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It is an absolute horror show. it is quite possibly the worst thing that has ever happened to me at this job. I want to quit because of it.
If I could use it properly, I might be able to answer this question, but in almost 2 years of using it, I still have not mastered it. And I am not stupid.
Too many e-mails. If you use it daily you can see what's in your dashboard. VERY HARD to use, not intuitive, difficult to do EVERYTHING, compared to prior software. Does not integrate with Oracle, processes are overly complex and do not follow the correct path.
Sheth J.
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used daily for 2+ years
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The ability to run reports and manage documents. Almost any aspect of a project can be tracked and reported on, presuming you have the right data inputs. The processes are relatively easy to setup and use and provide notification to actors when necessary. While we are not really using the dashboard functionality currently, that capability is there.
e-Builder is slow to make major upgrades, including to the interface. Some changes were initially mentioned several years ago and have yet to be rolled out. The pace of significant upgrades seems to haves slowed over the last 2+ years. There also used to be consistent quarterly updates provided on upgrades but this does not happen anymore.
Cylix S.
Construction, 10,001+ employees
Used daily for 2+ years
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Great system, keep up the good work. You have a good team of intelligent programmers and customer service providers. Having a road map and plan for the direction of the group is imperative and will keep the creative people focused on where the application needs to go. There are little bugs here and there in the system, or parts that do not function exactly as we want causing us to create work-arounds.
The interface is very intuitive, the modules are helpful and the functions are logical. We have had success in generating reports that executives can use to make strategic company-wide decisions as construction consumes the most capital resources available.
There are some functions and features that could be improved as they are starting to compete with other applications available. As an example we want to use the schedule module more but the Microsoft project application is much easier so we end up importing MS project files instead of generating the original project schedules in eBuilder. We want all-in-one most of the time but it would require integration with MS products or building a clone which we understand is time consuming and expensive.
David H.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
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Great support staff and they always either know the answer to your question or get it quickly and get back to you the same day
Easy to navigate and the ability to see everything that is being submitted and who’s court it is in
Learning and setting up work flows was a long process
Hedaia J.
Construction, 10,001+ employees
Used daily for 2+ years
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e-Builder We use it to keep track of project documentation, invoicing, and reports. It also attempted to increase team communication.
The collaborative feature of e-Builder Enterprise allowed us to efficiently manage the project contract, save all contract documents in an organized manner, and retrieve them when needed, as well as generate status reports that show the status of all documents, what was answered, when, and who is still stuck. Thus, e-Builder is a construction project management software that covers all aspects of a construction project, from planning to delivery. I prefer the start interface since it is clear and complete with all the tools I need, and the tabs make it easy to switch between functions. I loved the organized and comprehensive reports we can issue with him.
Not many negatives, as the e-Builder is easy to use, but to achieve the expected results from its use, it depends on the work team. efficiently.
Mike M.
Design, 201-500 employees
Used daily for 6-12 months
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I would really encourage you to think this out. E-builder is a gimmick, and a waste of time and money.
I do not like anything about this product. E-builder attempts to solve a problem that never existed, which in turn only creates problems. I receive on average 50 email per day from e-builder, and 99% of them do not apply to me. Therefore my email inbox was getting flooded with emails, and made it difficult to find what I was looking for. I then created an outlook folder for the e-builder emails so they stay out of my inbox. Now I have problem that I do not receive notifications when the emails come through, and I cannot view those emails from my iPhone, because they are in a different outlook folder.
The RFI/Change Order/Billing process used to be easy prior to using e-builder. E-builder has created a number of processes and steps that have to be completed by people on each side before it can get advanced to the next level. These processes used to be as easy as sending an email to the right individual. Now if a certain individual in e-builder drops the ball, it holds up the whole process. On average (a small business) the Port has been paying us a month late every month because of the problems with e-builder.
Steven C.
Construction, 51-200 employees
Used daily for 2+ years
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Look and feel of the product is nice and being upgraded.
Reporting and some modules, such as timetracking, are short sited lack luster and built without functionality that would be expected.
Boyd B.
Used daily for 2+ years
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Improved project management. Drives consistent application of project management processes.
Strong program focused on helping Owners efficiently manage capital projects through the design and construction process. Flexible processes allow Owners to customize process flows to match their unique needs. Ability to integrate a wide variety of project team members into the processes helps maximize process efficiency and collaboration. Reports for day to day use are easy to set up, flexible and functional.
Schedule module is still clunky. Difficult to drawn data from across modules to create certain types of comprehensive reports. In some cases data must be downloaded to Excel and further manipulated to capture desired analysis. Licensing cost structure can make it cost prohibitive to include project team members outside of the Owner's staff and take full advantage of the collaborate potential of the software.
Giuseppe S.
Civil Engineering,
Used daily for 2+ years
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Good financial reporting on projects and status of where things sit with what actor. Hold accountability with PMs, Directors, and Executive Directors. Very good auditing tool that can help score performance on internal staff and outside consultants or contractors.
Easy to build reports and dashboards. Building customized reports and workflows. Easy to use system. Allows everything to tie back to a project, include cost, budget, documents, forms, invoices, change orders, task orders, etc.
System runs slow around noon-3pm EST. As an EB Admin, certain functionalities when creating forms are uneditable or would require you to remove a field and start over again. Dashboards do not quickly refresh with up to date changes made in processes or reports. Sometimes it takes almost 6hrs to refresh a dashboard based on new changes. Would like to see more online youtube training videos on certain modules (i.e., BI Reports, Schedule, Cashflows, etc.)
Katherine A.
Facilities Services, 11-50 employees
Used daily for 1-2 years
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Organization of internal documents has immensely improved in our office. The ability to control the document management has been helpful with a large office and lots of archives. The other more robust and/or complicated features have been a struggle to get the office into. Unfamiliarity with the program has been a difficult hump to get over.
the ability to setup controls on functions so that organization and consistency can be maintained. The forms section is great. The fact that it keeps documents and conversation all in one place. It's nice that it can be placed in one persons court to know who needs to take action. It's also very helpful to manage workloads with employees.
Implementation of the program to our office has been difficult. It's difficult to fit in the time to understand the program ourselves then train others how to use it. The opportunities are endless when it comes to building processes, forms etc. but the time to build them is tough to find. We could have benefited more from training from an e-Builder team but did not have the funds to purchase it.
Dennis C.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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We think e-Builder is a great product. We have been using e-Builder to manage capital projects since 2009. We added our Facility Engineering budgets and projects in 2012. We use all of the e-Builder modules. We use processes extensively to control both the flow of information; i.e., RFI, ASI, POC, etc. and cost; i.e., budget changes, contract and PO approvals, AFP and invoices. We using the bidding module heavily. Also, e-Builder is integrated with our financial system software allowing us to expedite vendor payments after they are approved in e-Builder.
The ability to create and modify workflow processes to standardize these activities and provide visibility of their status at any step in the process. The responsiveness of the customer support that we receive on those rare occassions when we have an issue with the software or want to implement a non-standard modfication.
I can't think of anything that I don't like about this software.
Luke L.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
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The amazing configurability and functionality of the Processes (Structured Workflow) module. The ability to setup custom Reports and automate execution and delivery of such Reports. That this product is available from anywhere with a browser and an internet connection.
There are (seemingly low-cost, short turnaround time) fixes and enhancements that could significantly enhance overall functionality that have not been implemented for years. While the Reporting module does a pretty solid job reporting on the most needed data, there is a fairly large amount of underlying data that is not accessible via the Reporting module.
Tiffany P.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 1-2 years
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e-Builder is beneficial to companies doing project management, design management, contract management, budgeting and document storage.
I like the document management and contract management functions.
I don't think it is user friendly to the degree that, in order to one thing done, you have to apply it in many different areas of the software. If you skip one application, it is void.
Emily R.
Health, Wellness and Fitness, 10,001+ employees
Used daily for 2+ years
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Very good. Everyone is friendly and helpful.
The cost module and process functions are user friendly and easy to navigate.
The submittal module could use some help. Integration features with other programs is a must that is not available without incurring extra fees.
Foteinos S.
Architecture & Planning, 51-200 employees
Used daily for 2+ years
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We've been using E-Builder the past 3 years for the project and I admit that as we were evolving the way that we were using the platform through the years, as well as the several updates that E-Builder did have improved the experience. Overall, there have not been major issues in the process between architect - contractor, apart from some instances that we are currently facing where there is some...
Cleanness of all open items on one's court
Loading time between pages
Katie F.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
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This product is very helpful for Project Management. I like the flexibility of the roles and permissions so that each user only sees what they need to see. We can control our data.
I would like to see a better way to update many projects at once. A change in the folder structure or adding a budget line can mean going through hundreds of open projects to do the corrections. Adding a new folder also means making sure permissions are set correctly. I would also like to see a search feature in the Managing membership of users. We have hundreds of projects, some with similar names and some names are too long for the space given, so it can be challenging to find the one project to add to a user.