eSUB Pricing, Features, Reviews & Comparison of Alternatives

Pros
Too many Pros to list here. The submittal process is quick and easy, and very professional. Change orders are a snap. RFI's can be started by our field leaders on the eSub app, and finished by the PM in the office. All of these have a great tracking system through the log provided. All logs can be exported into Excel to be sent to GC's or CM's. We use the Sage 300 connector, and all project financials are current in our projects on eSub. There's a cost to complete function that is a great way to get an idea of how the project will finish. Nearly all this information is available to our field users through the app, which gives them all the project information.

Cons
Not really a Con, but it would be nice if the PO function would sync both ways through the Sage 300 connector. I believe that's a Timberline issue, though. Still, using eSub PO allows a real time look at committed costs against our project estimate.

Rating breakdown

Likelihood to recommend: 10/10

Pros
eSUb is communication at its finest. Seamless path between members who inquiry and provide approvals

Cons
nothing not liked. eSub continued to improve and update its software

Rating breakdown

Likelihood to recommend: 10/10

Pros
The way it's tailored towards sub-contractors is a plus. A lot of other software solutions are geared towards GC's. The ability to share information is great, office and field are both synced. Makes you adapt one method of creating and maintaining documents is a plus.

Cons
Their tech support is helpful but the resolutions is always "we'll let our developer look at it and we'll get back to you" which in my experience can take several weeks. There is no ticketing system for the items I've submitted that are issues. It's up to me to remind them that i have outstanding issues and to get the status on them. In the amount of time we have been using the software, we've experienced more than the expected amount of issues. We've experience two times where the system was "down" which is pretty much unacceptable if this software solution is the to be the lifeline of your document system. We were told that the software is customize-able and while that is true in some aspects, it's not completely true. I've inquired about customization and I'm having a hard time getting it rolling.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The simplicity of Esub is one of the best aspects, the repetitive nature of the system allows anyone to pick it up easily. The tracking and logging of submittals, RFIs, change orders is great. In using other project management systems, they tend to over complicate the interface where as Esub is straight forward and easy to use. Within the system the ability to attach files and use the emailing "@esubdocs" allows all aspects of the project to be documented within the system so that everything you need is all one place. Recently we have started to build our database for cha nge orders and manpower which has allowed us to use the system for logging and tracking of outstanding, approved and voided CORs which allows us to keep track of everything, which is especially helpful on larger projects where we have up to 50 CORs.

Cons
One aspect we would like to change is the fact that we cannot erase if there is an error made in the submission, we understand the reason, however it would be a nice option if the admin of the system could erase. Another component that we do not use is the drawings logging section, it is too cluttered, we keep track of the drawings through the submissions, which works great for us.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use and its geared to Subcontractors so you don't have to deal with all the General Contractor minutia that doesn't pertain to you. The biggest problem we have had with other software is that there was "too much" and it was overwhelming to some of our less "technological" employees and eventually they just stopped using it and went back to paper. They are actually excited to use this software. It takes them so much less time to manage their daily paperwork & reporting. We used to have to hound our Foreman for paperwork, not anymore. It has also increased productivity in the field as they don't have to wait to get answers from the PM's, they can look up responses and get the answers themselves. On the flip side the time it saves for the Project Manager is unbelievable and I no longer have to wait for answers, they are right there at my fingertips. We actually had a PM retire and with e SUB streamlining all our paperwork our other PM's were able to take on his projects and we didn't have to hire an replacement. This software is priceless!

Cons
Why didn't they contact me earlier? Can't find any cons right now and if we do I am sure their amazing customer service team will jump on it and take care of whatever it is right away.

Rating breakdown

Likelihood to recommend: 10/10