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Complete, web-based construction ERP software

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Viewpoint Spectrum Pricing

Pricing overview

Value for money rating

3.5

/5

406

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Pricing details

Minimum of 5 users; additional field users $65

What users say

Additionally, the price was a little misleading at the beginning as the implementation can be anywhere from an additional 50% - 100% of the actual software cost.
I like the powerful reporting capabilities, and the all-in-one use of the Spectrum. We are able to do AP, AR, GL management, job costing, billing, etc, all within the system.

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Reviewers who mentioned pricing said:

GM
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Gwyn M.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Our perspective

Reviewed a year ago

The implementation of the software was frustrating at best. High costs to get basic training to implement the software that should have been included in the purchase price. The Service Tech application has been nothing but aggravating. Notes are lost, labor hours are lost. It has taken months to get the app working correctly, but still issues arise which cause payroll issues. Running payroll is over...

Pros

The ease of invoicing. AP invoices are instantly attached to a job or work order and the labor and notes carry over from the Service Tech App. It's nice to have all the charges already ready to be reviewed and invoiced. We do appreciate the real-time availability of the data. We can leave one site map open with data already entered and then we can open a new site map to add or change information. This allows us to not have to delete and start over on the original site map. We like the ability to be able to attach documents.

Cons

The implementation of the software was frustrating at best. High costs to get basic training to implement the software. The Service Tech application has been nothing but aggravating. Notes are lost, labor hours are lost. It has taken months to get the app working correctly, but still issues arise which cause payroll issues. Access to the work order/reports/labor report is terrible. Once the data is pulled to payroll it is not possible to pull the technician's time. There is no other report we can pull to send the guys to verify their hours.

RP
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Raj P.

Construction, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Poor Customer Service / Technical Support

Reviewed a year ago

Poor customer service and tech support and this happens over and over.

Pros

value for moneyAvailability of APIs for time entry and project entry

Cons

The technical support is very poor.We were told that Spectrum can not find what went wrong with their system unless we tell them that exact time that the system has issues.We were also told that logs are deleted at 11pm everyday.How is that even acceptable for a software that is used by external vendors?On top of all this, the tech support person was quite rude

MJ
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Michelle J.

Construction, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Construction Software

Reviewed 6 years ago

I am a project accountant and have been a Spectrum user since 1996 when it was called ForeFront and this is the only construction software I've used. Overall I find the software easy to use. I've participated in training led by Spectrum trainers and their help and advise is invaluable. The ability to export data in different file types for analysis - exporting to excel file, data only is one I use regularly. We're also lucky to have an IT software support specialist with extensive Spectrum background who is able to provide SQL reports for those times when the standard reports and exports don't give us enough flexibility with the data for analysis.

Pros

Most processes in Spectrum are intuitive for the user.

Cons

As a long time user of Spectrum, we have a heavily customized Job Cost Report. It's becoming more difficult to accommodate our custom needs as new versions are released.

HS
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Harris S.

Construction, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Look elsewhere if you want a successful implementation with a company that cares.

Reviewed 6 years ago

If you want a successful implementation with a company that responds promptly and effectively when problems arise, look elsewhere! On our "go live week", Spectrum was not configured, AP and AR were not fully imported and the parts that were imported did not match up. Due to overworked Project Managers, it often took 2-3 days out to schedule a call time with them and no one from Spectrum senior leadership...

Pros

-None so far as they failed to take us live. -Competitive pricing -Great user community with a forum.

Cons

Cons: -Custom projects not delivered on time for "Go Live". At least 1.5 months behind schedule -Sales team would send a contract and then when we went to sign said they made a mistake and increased contract price. -Never provided solutions to problems. -Implementation specialist what tell us features about features that we would be using then come back to us and say those features are actually not...

JM
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Jill M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 11 years ago

I am employed by a large, heavy civil construction contractor in Oregon. I was hired five years ago in the payroll department, and Spectrum was the software that this company was already using. In the past, I had used a construction software called Foundation which was exceptional at job costing materials by piece versus hourly wage. Spectrum's latest upgrade to the new version 14 has had some major...

Pros

No pros were added to this review

Cons

No cons were added to this review

BT
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Brad T.

Construction, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Solid platform unless you have a support issue.

Reviewed 2 years ago

As mentioned in previous responses the overall system is fairly stable but can be hugely problematic to get even small issues resolved if you have to go to support.

Pros

The product is fairly easy to use once set up and I like that you are able to access most data via the database for reporting.

Cons

By far the worst area of this product is their support. Years ago it was fantastic and like many other companies, as it has been acquired by larger and larger firms they provide less and less value via support. In most instances I am unable to even speak with a support rep on my first attempt, I am instead added to a call list and regularly do not receive a response sooner than a week even on cases that have been "escalated" or marked as critical.

MM
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Marie M.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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General Usage of Spectrum for Construction

Reviewed a year ago

Its okay, but hard to get things accomplished some times. Too many stiff programs, not workable like excel spreadsheets are. I worked with Deltek products for Engineering and they're product for building jobs was Excel based and was easy to maneuver around so you were able to copy things and place them where you wanted them to be. It was like you had the whole job/report in front of you at once and...

Pros

I had no choice in using Spectrum for this company and do not know about other programs for construction other than Sage products.

Cons

I do not like the fact that you can't drill down from reports to get information without having to open up another tab to go searching for the info your requiring. Sage 50 was wonderful in that respect. You could find exactly why a number was appearing on the report and where it came from or why it was there. Many errors were caught that way and were able to be changed before they began to snowball.

SC
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Shelby C.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pros and Cons

Reviewed a year ago

Rough beginning, but we learned a lot and still are learning. It is a detailed system that requires dedication to learn and to use. If you don't plan to spend enough time and resources to roll it out, it's going to be a difficult time. However, the more we learned about it the more we liked it. It will do what you tell it, but you have to learn how to do that. Definitely challenging, but stay the course and commit to constant improvement and you will be successful.

Pros

Spectrum really does a great job tracking job costs, and when the system is used properly does anything we need it to and then some in relation to jobs. Helps us organize everything and has some great job cost reports built in. Also appreciate the ease of importing data.

Cons

Crystal reports are not ideal, no easy flexibility with report editing, bare minimum financial reports included, clunky processes to post transactions to GL and antiquated feeling user interface. And it's a small thing, but there are several fields that are way too short. Probably a fourth of our vendors have names that don't completely print on the checks. Also don't like the CONSTANT push to purchase add on products.

JM
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Jerrylynn M.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Spectrum implementation in Construction Company

Reviewed a year ago

The system is strong but it could be more consistent. Training is touch for new employees because of the multiple steps and inconsistencies between modules. Ability to store documents and records is the true benefit.

Pros

System is purposeful and structured. Users need to understand and follow all of the steps in a process, which sometimes at the beginning seem difficult. However overtime with an increased level of understanding the system becomes the system of record. Our favourite feature in our office is decreased reliance on paper. Our AP, cash management and AR departments are all paperless!

Cons

Spectrum could make things earlier by having consistency between modules. There is currently inconsistently between the AP and AR modules. Consistency would be very helpful especially when learning the system. Help desk - we have incurred thousands of dollars using our implementation subcontractor to help identify fixes to issues. The help desk for months didn't answer the phone and unless your payroll wasn't being released there was no phone call back. Their sales brochure shows 'world class' support department. This non-level of service will cost you money.

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Verified reviewer

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Viewpoint Spectrum will bankrupt your company

Reviewed a year ago

I never made it through implementation. Our "consultant" was constantly rescheduling, unavailable, on a trip to some other state. The "project managers" love to schedule useless meetings at a rate of $250 an hour. You will be required to buy "Crystal Reports" to make your own invoice templates or have the consultant do it at $250 an hour. This wasn't disclosed to us. The implementation was extremely...

Pros

Not a Lot. It was hard to use, expensive, hard to implement. Customer service is none existent during implementation and otherwise.

Cons

Expensive, Hard to use, doesn't eliminate other programs because their modules aren't that great in some cases.

NM
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Nick M.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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New Spectrum User

Reviewed 2 years ago

We are still developing our processes as we are still a relatively new user, but overall we have had a very good experience with Spectrum.

Pros

The software was relatively easy to implement and start using after going live. There are numerous canned reports that are very helpful and it is also easy to navigate the database when creating custom reports.

Cons

The cost projection entry screen desperately needs to be updated. It was so cumbersome to use that we had to hire an outside consultant to build us an Excel template that interfaced with the system. Also, we allocate overhead based on a rate per manhour and this turned out to be a manual weekly process (our old software actually did this automatically).

Vendor response

Thanks for taking the time to leave a review, Nick. We greatly appreciate your feedback!

MB
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Meredith B.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Viewpoint Spectrum Assessment

Reviewed 2 years ago

Overall we have very few problems and almost no downtime. Our employees can access the system from any internet connection which has saved us during hurricanes, covid and such. We have never missed a payroll even during those times. It is easy to use and our employees are able to get their jobs done as needed relatively efficiently. It has open APis for pushing data in and pulling data out. They are focused on improvements to make the overall job of construction from the field, PM level and back office better and run more efficiently.

Pros

The product is mostly user friendly so it's easy to train new employees. single entry that feeds all the pertinent modules is key. The linking of the documents to transactions and then being able to see them throughout the modules is awesome and has saved time in the support functions to not have to pull copies of documents for others that need to see it. Also, the menu that allows you to jump from...

Cons

There is no option to post in detail to the GL in some of the modules and some transactions, even though coded to a job, do not show the job number on the GL side. The job cost transactions do not show the GL codes on the transactions. Therefore, it can be difficult at time to reconcile things between the job and GL. Also, even though the JC transactions pushes to the T&M module, there is not a...

Vendor response

Thank you so much for taking the time to leave such a thorough review. We really appreciate your feedback, Meredith!

AM
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Andrea M.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spectrum Review

Reviewed a year ago

Visibility of job cost and the detailed reports have helped to simplify the reporting. Tracking contracts and change requests are important to us and are easy to do. Payroll processing time has been reduced and AP is so much better now that the invoices are routed. Automated purchase orders are now possible too.

Pros

The job costing module is valuable to us for tracking the real time cost of our projects. I like the interactive menus that change depending on what features are being used. We are able to have custom reports designed.

Cons

I have no comments to add here, its a good program.

LH
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Lori H.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Viewpoint works well for us

Reviewed 2 years ago

Overall, we have had very good experiences with Viewpoint Spectrum. We have been on board since 1996 and so we are very well versed in it.

Pros

Ease of use; job cost accounting; ability to have multiple companies

Cons

I do HR and payroll, so I do feel there are features in HR that could be improved; Viewpoint, in general, works very well for what we do. Since we have had the system since 1996, there have been many integrations since we purchased and I feel like some of our processes are older and support doesn't know as much about the older processes. For example...the way we set up union codes and wage codes....evidently our way go back many, many years and there is a more supported way of doing it now, but making the transition is tough.

Vendor response

Thank you so much for your kind review! We are so glad that Viewpoint Spectrum has been able to grow with your business throughout the years. That's amazing you've been using Spectrum since 1996 - Thank you for your business and support!

JB
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Josh B.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Viewpoint Spectrum is very functional

Reviewed a year ago

We are still implementing it but it seems to have all the features we need to operate more efficiently and to move off of some of our spreadsheets.

Pros

I love that we can have project managers approve invoices digitally, easier to keep track of what's out there. I also love that subcontracts and bid schedules can be uploaded to Spectrum and you can bill off of them, makes it easier to make sure pricing is accurate.

Cons

I don't love how difficult it is to move costs to different jobs. Maybe I just need to play around with it more, but I wish it was easier to adjust.

EL
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Elizabeth L.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Spectrum Reviewed

Reviewed a year ago
Pros

Spectrum does a great job of job cost management, record management, and the onboarding of employees directly to software with the help of HR Management.

Cons

The payroll features and reporting are more complicated than most software I have used in the past and their are a few ways that this should be made easier for a payroll specialist. It is missing or overcomplicates the pulling of employee data that causes issues when specific report information is needed for governmental entities. Customized reporting would be helpful.

LM
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Lora M.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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From an AR Perspective

Reviewed 6 years ago

Overall Spectrum is a time saver. It has helped bring project management into the loop of being able to resolve customer issues. The best part is it has allowed me to be able to work from home two days a week for a year now!

Pros

The navigation make it so you can figure out what you need to do next with a minimum amount of training on how to use the system. The customizable reports are a great asset. Billing reports are easy to pull together.

Cons

Draw Request is my least favorite in this system. When you open draw request it shows you in the upper right in financials you have previous work. The total schedule of values is NOT showing. If you have amounts in both this period and materials stored the system will not give you a total of combined for the draw. Also when you are in the draw the entire line needs to highlight while scrolling down for the line you need. It gets very frustrating at times. When something is entered into job cost under the wrong phase, there needs to be a way to change the phase and not have to do multiple entries for negative to to incorrect phase and a positive to the correct phase. That would be ha huge time saver.

JB
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Jay B.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Service Billing Review

Reviewed a year ago

It works. My only comparison is Maxwell. I would not rate this platform better or worse than Maxwell. Each program has/had its issues.

Pros

I assume that Payroll and Job Cost are why this product was purchased. I do not use those modules. I do like the Contract module (other than actually creating Contract invoices - that's not so good).

Cons

Work Order and Service Contract are the units I use. Cost reports cannot be collapsed, information saved to the Cloud constantly disappears (not deleted - just, poof, disappears) when work orders are loaded on the local machine. Work order invoicing (especially batch processing) is lacking. Contract invoicing is awful.

GT
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Gord T.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Expensive but mostly user friendly

Reviewed a year ago
Pros

AP, AR, Multiple company setups, intercompany transactions,

Cons

Job costing does not work well, major failure. Difficulty with credit transactions in AP and AR. No ability to match AR and AP from same customer easily

SB
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Susan B.

Construction, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spectrum is not a great solution.

Reviewed a year ago

I haven't solved any problems with Spectrum, only created them. My life will be harder and my job will be more difficult. Anytime I've asked to incorporate a feature, I've been told it can't be done and it's up to us to adjust our processes.

Pros

Our accounting department likes Viewpoint Spectrum. They like the all-in-one job cost integration it provides.

Cons

Coming from the Operations side of the business, managing contracts and change orders, Spectrum makes everything more complicated than our previous system. Everything requires completing multiple screens and moving through multiple sections. I find there is no all-in-one capability. I can't even see PO's and sub-contracts on the same screen so my PM's don't see their total job commitment at a glance. I also can't get original and revised sub contract amts for the job on one screen.

MS
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Myra S.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spectrum Review

Reviewed 6 years ago

Our experience with Spectrum hasn't been the best. There was great support/conversations during the process to determine if we should go with the software. Then, upon implementation there was a drastic difference. We had a support person come to our facility for a week for a quick overview, but we had to get ourselves up and running. After a short time, the support person was "unavailable" for questions/issues. Our implementation process was done on our own. Most of the times when we called the support center, issues weren't resolved quickly. At times the person on the other end of the phone was less than courteous. We pretty much ceased calling for assistance and worked around any problems by ourselves.

Pros

Easy to use. Reports and documents look clean.

Cons

The Materials Management and Job Cost integration is very cumbersome regarding the Scale Ticket process. Much has to be done before importing ticket files into Spectrum, and it leaves itself open to errors due to the amount of steps needed to complete for job costs, special customer pricing, etc.

JF
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Joan F.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Spectrum

Reviewed a year ago

Overall, I would say it is satisfactory. Not great, not terrible.

Pros

It does provide a complete picture. However, it seems most upgrades are geared toward the job costing portion of the software rather than companies that just use the "work order" section of the company.

Cons

There is no flat rate pricing availabililty in Spectrum for use on residential side of company so we have to use two programs and manually input data in Spectrum for the accounting aspect. Also, not impressed with Spectrum's side for the technician's use--Service Connect. It does not function well and we opted to go another route.

HL
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Hilary L.

Construction, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great for Costing, Not for investigation of transactions, terrible for CDN Payroll

Reviewed 7 years ago

While the product has great features for costing, the reports and review capabilities are limited. It is very difficult to drill down on certain types of transactions and get enough information. There are also many issues with Canadian Payroll and a lack of support with knowledge. The new upgrade also has many bugs and requires a significant amount of time with developers to take corrective action. While this is free of charge, does not seem to respect that my time spent costs the company money. I don't trust the accuracy of posting in Spectrum.

Pros

It is really great for costing. It provides simple job costing for labour, equipment, and cost management. There is free product support (US based) and (most of) the people there are extremely helpful and want to help y ou find a solution.

Cons

-The biggest flaw is the very small field space for memo lines. We have to keep many backup journals -If any payments are made other than through the AP module, it is really difficult to drill down on a prior transaction. -Posting errors for payroll (such as posting to the wrong job or equipment number) can only be corrected by completely voiding and re-entering the entire payroll. There are obviously times where an employee is going to mix up information. We can do a correcting journal entry so the costs are correct, however, labour cost reports don't pick up Journal Entries.

MS
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Marina S.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shipps

Reviewed a year ago

Great

Pros

How detailed it goes into jobs to see where we are at on each job.

Cons

The cost, and learning the Job Cost module has been a bit challenging

JC
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John C.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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New users

Reviewed a year ago
Pros

It handles job costing very well. It also has modules for our other divisions of business.

Cons

Lots of basic features are not there and require expensive customization. Implementation strategy could be much better.