Viewpoint Spectrum Reviews - Page 7

Being able to get approvals and attach invoices

It's difficult to navigate. And invoice reversal is a mess

From what I have access to in Spectrum, it's pretty easy to navigate and find my way around the site. I am new to the company, so I got a small crash course in the beginning, but other than that, I have been able to find my way around.

I feel like I'm doing a lot of my scanning twice. It takes a while to load. I also find myself wishing there was a way to save without opening up tabs and dragging. Like a quick save I guess you could call it?

Funny functional program that has the potential to be the last accounting platform you ever have to purchase. VERY powerful

These guys are VERY misleading about the total cost of ownership. VERY expensive program. VERY expense maintenance agreement that is required. VERY expensive implementation. VERY expensive professional services. Every little thing you need to do to get this program setup for your business is going to cost you THOUSANDS of dollars.

This is great software for the construction industry. I was very impressed. I have researched and used many accounting software. This has the functionality of much more expensive software at a lesser price. This is a software for large to mid size companies that wish to keep accurate monthly accounting records. Standard cheaper accounting software doesn't offer the same functionality.

There are no time tracking abilities. The construction company I was working for needed time tracking with GPS functions. We could use T-sheets for this but to my knowledge this doesn't integrate with Spectrum.

Nothing we're going back to what we had before

Product was too big for what we needed; oversold and underdeveloped

I like the powerful reporting capabilities, and the all-in-one use of the Spectrum. We are able to do AP, AR, GL management, job costing, billing, etc, all within the system. It is also easy to drill down into the menus.

Spectrum can be a little quirky with the dates, and sometimes if feels like there are too many ways to get the same information, it can be a little overwhelming.

Spectrum makes gathering and analyzing data across the board both realistic and simple! It's a great way to improve access and communication throughout members of the office that may not always get the opportunity to see each other face to face.

The time spent waiting for reports to load can be cumbersome. Although, it is always worth the wait once we get what we are looking for!

Most areas of the program is speedy in retrieving data compared to many other systems that are not web-based.

The integration options are limited in some cases and seems like some add-on modules are redundant or should be combined.

We have used this software for over ten years. It's very user friendly with lots of features that are beneficial to running our company, like payroll, financial reports, billing, purchasing, and accounts payable. I mostly use the purchase order feature, which gathers the information that we need for our accounts payable department to use to match up to invoices.

It seems that sometimes you have to press a lot of buttons to get to the screen that you need.

The ability to create custom reports to fit the needs of your business. They are willing to listen to what you have to say and are willing to make changes to fit your company's needs. Able to accomplish several tasks from within a company.

A lot of items have drop downs, however when creating a Work Order, you cannot have a drop down list for Mechanics that working on the equipment. Would be nice to have the Mechanics section auto fill if the mechanic is creating a work order. Help link could use a little improvement and better examples/descriptions

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I like the fact that I can have many windows open at the same time. I do not work with the vendor; we only have 2 people in the office that do, and I am not one of them. however, when I have a problem and bring it to the person who does talk to them, the problem is usually fixed within a few minutes.

I would like to be able to make the screen larger without losing some of the images. I would like to be able to hit the return button (or back arrow) and get right back to where I was.

I love that Spectrum is so incredibly user friendly. It's ease of access and adaptability is sensational compared to other systems I've used in the past. THe interface is simple and you can find things so easily when searching.

When you are in the same function and need to go elsewhere within that function the tab opens as tab(2).

The integration of the product is good. The modules work well together and most functions are easy to find and use.

The standard reports are not sufficient for our needs. We are going to need to have custom reports written to meet our needs. Obtaining consulting help at year end was tedious.

The fact that we can use the system to manage multiple companies. Having a dashboard that gives a summary of cash flow and invoicing. I like that once you buy a product from Dexter Chaney, you always get the updates for free.

At first, there was a steep learning curve. I don't like that it's complicated to create your own custom reports if you don't know how to use SQL.

A giant leap forward in how it deals with work orders compared to our old software. Support is on the ball.

The amount of lock outs we get daily seems excessive. When this gets really bad it stops everyone from working. They have limited form control for techs. Had to go with an external software provider to bridge the gap. Expensive.

It is easy to enter invoices, make payments on them and do research on vendors and accompanying jobs.

The customer service is very hard to get ahold of. Also, the software is good for small or medium sized companies but not large ones.

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User friendly! Applicable information for our project managers. Great dashboards and utilities. Very visually appealing.

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The integration of images and accounts payable invoices is fantastic. It's really easy to navigate the software and use it to work. The learning curve is also fairly easy.

Sometimes, when there are software bugs and Canada-specific issues, the vendor takes an awfully long time to resolve them. However, on the whole, they respond in a relatively timely fashion.

I like that the product is able to be used online, so I can access my data anywhere. As a company, Dexter + Chaney is very professional and responds to consumer feedback.

I don't like that the dashboard doesn't read from multiple companies at once. I don't like that it's very expensive to add on extra components.

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