Viewpoint Spectrum Reviews - Page 8

I've used several accounting software programs since 1986 and studied software design - authoring code for various applications. The Spectrum product has a number of design problems and lack of features for HR and PR functions. There are many glitches necessitating "work arounds" and a number of reports or reporting options are missing from the selection. The ability to correct within a payroll...

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Once you understand how Spectrum works, it is fairly easy to move around the screens and populate where required. When I build crystal reports, I am able to link data quickly using Spectrums database. I am able to alter existing reports without much difficulty. I do wish some reports had more detail. I also wish the purchase order module would link directly within the work order data entry screen, not just the purchase order tab within the work order. Overall it's a user friendly software that is easily leaned.

Honestly, I haven't previously had the opportunity to use this kind of software, so I can't compare it to anything else. It is a good, comprehensive package, with modules to do most anything you need. The real prize is the customer support. I've never called and not had my issue resolved, and pretty quickly. I also really like that I can use Crystal Reports to both modify the included reports to suit my needs, but can also make new reports from scratch by querying the Spectrum tables (same with Excel).

We upgraded to Verison 14 a few months ago, and I was one of the people that really pushed for the upgrade. I have to say the training that came with the upgrade was almost nothing. The Bank Rec module is not ideal; if you try and use the down arrow it skips big groups of checks. If you use the scroll bar at the side, the same thing happens (I don't have time or patience for this). We should be able...

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The process of switching accounting software has been a long and enduring process. But once you get to learn everything, it gets smoother as you go along. There are good and bad points, as with any new software you start using. But all in all, I think it will be a good move in the long run. We are still learning little bits and pieces as we move along, and each update they do corrects any mistakes or problems that may occur. And they are always on top of improving with any questions we may have.

There are a lot of features and different uses but it seems to be a software mostly applicable for accounting. As far as a project management tool it lacks some of the major necessities. There is no access for the guys in the field so it has some downfalls there.

I started working for my current organization shortly after Spectrum was introduced. As a result, there were a lot of unanswered questions. Dexter + Chaney's customer support line has been very helpful. We even had a representative visit our office to answer all the questions/concerns we had. Although there are still several short-cuts we have not learned, we are constantly finding new ways to make our work a little easier!

I love how easy this software is to use. Having the "help" at the top is so easy to use, because whatever you are in and have questions about it you just click on the help button and it takes you to exactly what you are working on and helps you through it. This has been a huge help with new employees

We are a manufacturer and installer who uses Spectrum V14, after converting from V13. The conversion went smoothly. The software is pretty intuitive. You can figure it out on your own fairly quickly, or, look in up on the online manual, or you can quickly speak to someone from the support staff. I have been very pleased with Dexter & Chaney, their product, and support!

Just before Y2K we switched from the IBM System 36 to Forefront. Although not in the Construction business, we have adapted the software system for our use. They have updated the software, making improvements based on user inputs. However, in the last 14 years they have not been able produce a simple job cost report that we developed and used on the System 36 computer.

I mainly use the HR function. So far, the one thing I don't like is I am unable to track changes. This is very annoying as I work in the construction industry and we have lay offs yearly. I am unable to track the original hire date. I do like the image uploading. This is easy and an excellent tool. I am still learning all the things Spectrum can do.