SupplyPro Pricing Plan & Cost Guide

SupplyPro

Construction management platform for builders and suppliers.

4.19/5 (26 reviews)

SupplyPro Pricing

Pricing model: Subscription

Contact Hyphen Solutions for pricing details.

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SupplyPro Pricing Reviews

Pros
  • Ability to gain insights into builder buying metrics. Can take information to help builders with rebates.Philip K.Read the full review
  • Overall, supplypro helps keep us organized. It helps out collect and send payments and it is easy to use but could be easier on the eyes.brandi J.Read the full review
  • Easy to get started and includes many features that help keep jobs organized. Email reminders help us stay on track.Nikki H.Read the full review
Cons
  • Do not like how the billing is determined. You get charged for every p.o. in Hyphen even if the p.o.'s are wrong or zeroed out or even get charged if we are not doing any product.Stephanie A.Read the full review
  • Going into each one is time consuming. The 24 hour delay to enter invoice info is pointless.Daniel M.Read the full review
  • The system was a little confusing to navigate.Jennifer M.Read the full review
83%
recommended this to a friend or a colleague

3 reviewers had the following to say about SupplyPro's pricing:

Shami Aiwase

I find the UI clunky & unintuitive. The functionalities are mediocre at best.

Used daily for 2+ years
Reviewed 2018-06-29
Review Source: Capterra

The benefit we have in using this software is the ability to receive, makes notes, & mark complete the purchase orders we receive from our clients.

Pros
I like best the ability to receive purchase orders from clients online, without rummaging through emails to find them. I like that I can update the purchase orders with my notes & also send notes to whoever is on the other end.

Cons
I find the least attractive things about the software to be the rudimentary UI, lackluster functionality, & lack of value in its pricing.

Response from Hyphen Solutions


Ms. Aiwase,

Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you.

Kind regards,
Hyphen Solutions Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Chanda Dickson

The program is only as good as both users

Used daily for 2+ years
Reviewed 2018-06-26
Review Source: Capterra

Pros
The ability to track work orders and submit from one platform. Also the reports are helpful. The ability to add notes to the job is also nice

Cons
No accountability with the company that sends work orders. expensive for the sub-contractor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Daniel Moore

Overly cumbersome, too much information, UI is not friendly.

Used daily for 1-2 years
Reviewed 2018-06-29
Review Source: Capterra

Pros
I can submit my invoices without mailing. It saves me a stamp and paper. I like getting the emails when a PO is approved.

Cons
First you have to go into EACH PO to update information. You should have the option to make mass updates from the main page. Going into each one is time consuming. The 24 hour delay to enter invoice info is pointless. In many cases my work has been done for AT LEAST a week. I have to pull teeth to get the PO and then when I get it, I have to go back in and submit a second time. I also don't like how you can't see which invoices have been submitted and which have not without going into each one. I called customer support and told him my logic of the work flow process it should follow. Instead he cut me off, was extremely condescending and took time to explain the "work around" to make the software work the right way. Why don't you just make it work the right way in the first place? The cost is too much for what it does. It might save me a stamp and paper but realistically, the time added is not likely worth it. I also would like to be able to see what is not currently available for me to invoice from the main page. The only way I can see this now is to click into each invoice which is again, time consuming.

Response from Hyphen Solutions


Mr. Moore,

Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you.

Kind regards,
Reme Miah
Assistant Director of Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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