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TopBuilder

CRM, sales and marketing for contractors and home builders

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TopBuilder Pricing, Features, Reviews and Alternatives

TopBuilder product overview

Price starts from

$

35

/yryear
Per User

What is TopBuilder?

TopBuilder is a cloud-based sales, CRM (customer relationship management), and marketing software for contractors and home builders. The platform offers a range of features including email marketing management, lead capture, bid management, document generation, quoting, and more. Speciality and general contractors can use TopBuilder to manage their clients, generate custom quotes, track and allocate resources, and store documents. Home builders can benefit from TopBuilders marketing, lead capture, and newsletter management tools to connect with more prospects and enhance sales.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos
Live Online
In Person
Documentation
Webinars

TopBuilder pricing information

Value for money

4.8

/5

15

Price starts from

$

35

/yryear
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TopBuilder features

Functionality

4.8

/5

15
Total Features117 10 categories

Most valued features by users

Document Management
Project Tracking
Projections
Subcontractor Management
Data Import/Export
Mobile Access
Activity Dashboard
Project Management

TopBuilder users reviews

Overall rating

5.0

/5

15

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

15

0

0

0

0

Pros
I like how easy the software is to navigate and the new design, which is great. It's not a overload of items that we do not need like other programs.

KP

Katie P.

It helps keep our name in top of mind awareness, so that when a prospect is ready to become a client, they have a level of familiarity with us. It also gives them a conduit for communicating with us.

MT

Mike T.

This product is user friendly, easy to use, and extremely easy to train people on.

BR

Bruce R.

Cons
There are many fields within a project, that it can be hard to track what has already been input.

AB

Allison B.

I feel that the email marketing could be implemented differently allowing for more block editing and customization.

KA

Keith A.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TopBuilder has made it incredibly easy to manage our customer relationships!

Reviewed a year ago

Our overall experience with TopBuilder has been very valuable. We went from spreadsheets and not managing customer relationships as effectively as we could have been. Since implementation, we've closed more business and conducted more follow up than we ever could have without TopBuilder.

Pros

I love the ability to add my own key performance indicators and additional user defined fields that allow me to track specific information about our customers. Additionally, I can live in TopBuilder all day in my role and not have to stray too far with different applications.

Cons

I feel that the email marketing could be implemented differently allowing for more block editing and customization. Right now, I feel like it is just a basic program, but doesn't integrate as much between outside APIs.

Vendor response

Keith, thank you for your feedback. TopBuilder 2.0 was released earlier this year to improve core features and functionality of our CRM platform. One of the remaining tasks is improving our email editor tools. A "What's New" notice will be posted as soon as it is released. Also, your Account Manager will contact you to discuss your outside API needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Builder Review for SR Homes

Reviewed a year ago

Tracking leads, capturing leads, and managing system is very easy. Launcing and intergration with our site was very easy.

Pros

System is pretty user freindly once you are tained on the software. Setting up communities and users is very easy.

Cons

I woudl like more flexibility in pulling custome reports. Integration with things like NterNow is not offered which is something other systems provide.

Vendor response

Edsel, thank you for your feedback. Your Account Manager will be contacting you to better understand your custom reporting needs and determine how to best deliver what you are trying to achieve. Also, thank you for the integration recommendation, which has been forwarded to our development team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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TopBuilder is awesome!

Reviewed a year ago
Pros

The features that are most impactful for my job are the "Monthyly Revenue Projections" and "Manage Leads and Accounts"

Cons

There are many fields within a project, that it can be hard to track what has already been input.

Vendor response

Allison, thank you for your feedback. TopBuilder's CRM is designed to be super user-friendly while offering robust tracking. For new users, it can require a bit of time to become familiar with which fields are important to complete. If you still find challenges, don't hesitate to participate in one of our Intermediate Training sessions offered weekly online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most Bang for the Buck and Easy to Use

Reviewed 4 months ago

Been great to use and to work with.

Pros

Super easy to use as soon as it's set up. Just have an idea on what you want it to look like and TopBuilder can make it happen.

Cons

Nothing so far! Customer service has been excellent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TopBuilder for Subcontractors

Reviewed a year ago

We primarily use TopBuilder to track our bids. We are a subcontractor with a short duration on projects therefore we bid a large number of projects. Tracking these is a key component to our success and TopBuilder helps us do that.

Pros

The integration with Spectrum accounting software and the construction oriented bid tracking. Construction is such a unique industry when it comes to bid tracking that it is great having a tool custom built for this industry. Many of the other options on the market take a lot of tweaking to get the same functionality and even then do not have all that TopBuilder offers.

Cons

Some of the reporting functionality I find unhelpful for our particular business. Some of the integration with Spectrum seems to be one direction only and some of the information that I feel TopBuilder should be retrieving is not being done. For this reason, the integration with Spectrum is primarily pre-contract only.

TopBuilder FAQs and common questions

TopBuilder has the following pricing plans:
Starting from: $35.00/year
Pricing model: Subscription


TopBuilder has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


TopBuilder supports the following languages:
English


Yes, TopBuilder has an API available for use.


TopBuilder integrates with the following applications:
Procore, Microsoft Outlook, SalesRabbit, Sage 300 Construction, MarkSystems, iCloud, Microsoft 365, Sage 100cloud, Google Calendar, Viewpoint, Microsoft Excel


TopBuilder offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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