Customer Management Applications

Manage the customer relationship by storing information, tracking interactions, and setting appointments
  • Salesforce Sales Cloud    9

    Cloud-based CRM & sales automation
    Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere.
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  • Zoho CRM    13

    Flexible CRM for Small Business
    Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank.
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  • RelateIQ    63

    The Smarter, Simpler CRM
    RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.
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  • Insightly    34

    Online CRM and Project for Small & Medium Businesses
    Insightly provides customer relationship and project management software to small businesses worldwide. More than 850,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.
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  • Freshdesk    18

    Online Customer Support Software & Helpdesk Solution
    Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!
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  • Infusionsoft    12

    Don't Compromise. Get Sales & marketing Software That Works.
    Infusionsoft is the only all-in-one sales and marketing automation software for small businesses that combines CRM, email marketing and e-commerce. Over 30,000 small business owners use Infusionsoft to get organized, save time and grow sales. See why!
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  • Zendesk    48

    Cloud customer service software
    Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
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  • Pipedrive    44

    CRM built by salespeople, for salespeople
    Pipedrive is a simple, yet powerful sales pipeline management tool loved by small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first. Setting up an account takes a minute. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.
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  • NetSuite CRM+    2

    Grow Your Company with Customer-centric CRM Software in the Cloud
    NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.
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  • AffinityLive CRM    2

    More than just a CRM
    Wish your CRM software was smart and automated? Introducing AffinityLive. By automatically connecting to your calendar, inbox and smartphone, AffinityLive learns who your clients are, tracks emails and can automatically create tasks & reminders when deadlines are missed or key clients neglected. Try AffinityLive CRM for free and experience complete client insight from anywhere and on any device. AffinityLive integrates seamlessly with all the other business apps you know and love. Getting started is easy. Schedule a free demo now, or get a full feature 14 day trial at AffinityLive.com
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  • Pipeliner CRM    15

    Pipeliner - The World's Most Visual CRM
    ★ Pipeliner is a fresh new way to look at CRM. Built purposefully to focus on the visual, Pipeliner tracks everything in one place, forecasts effectively and gives real meaning to your sales process. ★ The platform engages salespeople with their prospects, prioritizes activities, promotes pipeline management and helps sales execute within the organizations that use it. ★ We created an eye-catching, customizable representation of your pipeline -- because, A picture of your sales target is worth 1,000 spreadsheets. ★ Your sales team works together -- no one person on the team is an island. So why buy into a CRM that forces everyone into data-entry hell? We bring the insight of your entire team to the forefront for collaborative success.
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  • inContact Contact Center  

    Virtual contact center software
    inContact's cloud call center software system enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. We also integrate with leading CRMs like Salesforce to simplify the agent experience. inContact provides you with advanced ACD, IVR and WFO tools to help you create a personalized call center experience to your customers. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.
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  • Desk.com    20

    Online customer service software
    Companies that need an out-of-the-box support app to help them manage customer requests from existing support channel(s). Fast-growing companies including HotelTonight, One Kings Lane, and SoundCloud use Desk.com to deliver amazing customer service that accelerates company growth. Regardless of the industry or size, companies that use Desk can deliver better and faster customer service to outpace their competition.
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  • PipelineDeals    6

    Sales Productivity Platform
    PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one easy-to-use application.
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  • Kickserv    10

    Field Service Management online CRM
    Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!
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  • TeamSupport.com    93

    B2B Customer Support Software
    TeamSupport is an easy to use customer service and help desk solution built for B2B companies. Improve collaboration between departments & customers and manage tickets at the customer level to decrease support costs while improving the customer experience. TeamSupport B2B customer support features include customer & product databases, advanced reporting, self-service portals, screen recordings, live chat, ticket management & automation, native integrations and much more. Engage all members of your support team with sales and other departments to address customer issues quickly and efficiently. Internal chat and water cooler features enable real-time discussions with any member of your team, no matter where they are.
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  • Acuity Scheduling    45

    Appointment scheduling software
    Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointment online, complete custom forms, and pay with a credit card, online 24/7. Whether it's a regular schedule, or irregular you can manage any availability easily. Eliminate no-show appointments with automatic text message and e-mail reminders to clients. A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your desktop, tablet, or phone too. Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling!
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  • eXo Platform    39

    Open Source Enterprise Social Collaboration
    eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.
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  • TEAMGATE    23

    Intelligent Sales CRM
    Teamgate is cloud based sales CRM with easy-to-use interface. Track your sales process, manage contacts or analyze sales results without efforts.
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  • LiveChat    24

    Customer Service Software with Live Chat and Help Desk
    Customers love getting answers to their questions on the spot. LiveChat allows that and more, while it turns support teams into customer service rockstars.
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  • Booker Software    28

    Grow and run your business anytime, anywhere.
    Booker is an all-in-one business management platform that gives you the power to run your business anytime, anywhere. We make it easy to access your business 24/7 from a computer, tablet, or smartphone. We also make it easy for your customers to book appointments and classes—even after business hours—from your website, social accounts, or mobile app. Our expertise in cloud-based business management makes us the safe, reliable choice.
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  • Hatchbuck    13

    Sales & Marketing Software for Small Business
    Simple, yet elegantly intelligent, Hatchbuck is sales & marketing software that automates your sales and marketing efforts overnight. Turn emails into conversations, website visitors into handshakes, and customers into raving fans.
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  • Vocalcom Contact Center Software    8

    Omnichannel Contact Center Software & "Social First" Solutions
    The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we provide you with a complete set of tools to engage with your customers across any channels and increase sales — Vocalcom contact center software equips already 3.500+ businesses of all sizes with an entirely new view into customer relationships so agents can effortlessly deliver personalized service and enrich the entire customer experience. Here's the Key to turn your contact center into a profit center. it has best-in-class capabilities delivered with simplicity to power faster customer service while reducing operational costs through efficiency gains.
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  • ActiveCampaign    7

    Email Marketing + Marketing Automation + CRM/Sales Automation
    Send newsletters, manage contacts, and automate your marketing. ActiveCampaign helps over 100,000 businesses grow with email marketing & marketing automation. Send newsletters, setup automated campaign sequences, automate sales processes, and more. Learn why thousands are ditching their current email marketing & marketing automation providers.
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  • Shopify    9

    Everything you need to sell anywhere. Trusted by 160k stores
    Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Maxim Magazine, CrossFit and more.
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