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10to8

Appointment Scheduling & Online Booking Tool With Reminders

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10to8 Pricing, Features, Reviews and Alternatives

10to8 product overview

What is 10to8?

With 10to8 Appointment Scheduling Software, customers can book your available slots and the services that you specify. What's more, by setting up automated SMS & email reminders you can reduce no-shows by up to 90%. The notifications coupled with our cutting-edge 2-way chat, you can improve upon customer communication, better coordinate with clients and staff alike, and ensure business growth. Free Forever Plan is available!

Key benefits of using 10to8

Fewer No-Shows - Up To 90%

Professional Customer Communication & experience

More Leads & New Clients

Less Admin & Wasted Time

Quality Time with your Clients

Better Efficiency

No More Appointment Scheduling Headaches

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Webinars
Videos
Live Online
In Person
Documentation

10to8 pricing information

Value for money

4.7

/5

600

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

10to8 features

Functionality

4.4

/5

600

Total features

124

11 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Email Marketing

Functionality contenders

10to8 users reviews

Overall Rating

4.6

/5

600

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

407

167

18

5

3

Pros
Easy to use, user friendly interface and my clients enjoy the convenience of it. Also, I LOVE that it alerts my clients of upcoming appointments, which makes my life easier.
But, even better than all of that, the customer service and developer team is just plain amazing. That's what really 'sealed the deal' and won my loyalty.
I am especially happy with the booking form that can be embeded on our site and works great. Email notifications, calendar integration and Polish translation are awesome as well.
Cons
When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week.
As a new software its need to pay attention at the begging of use after that it will wave by itself.
Not found anything i didnt like about it yet. Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best choice for scheduling, hands down!

Reviewed 2 years ago

I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Pros

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Cons

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest booking

Reviewed 3 years ago

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Pros

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Cons

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A great call booking software for any stage of business

Reviewed 2 months ago
Pros

I loved that I could create an on-brand, professional booking page, provide multiple appointments, collect payments and integrate 10to8 with other software I use - particularly Microsoft Teams which I’ve found many schedulers do not support.

Cons

I wasn’t able to set custom booking questions whilst using the free plan (however I was able to work around this by redirecting clients to complete a form after booking their call)

Vendor response

Hi Alys, thanks for taking the time out to write this review. We just wanted to share with you that you are able to set custom booking questions on the Free plan! Here's a link to an article for how to do this: https://support.10to8.com/hc/en-gb/articles/6009904327325-How-to-Customise-Your-10to8-Booking-Page#How-To-Add-Custom-Booking-Questions Please feel free to reach out to us via help@10to8.com if you encounter any difficulties along the way

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good for Small business - watch out when you get bigger!

Reviewed 2 months ago

When I was able toset everything up through their online platform myself, things worked fine. The instant I had to start interacting with their customer support team, the service was awful. I had to go through multiple phonecalls to connect to a person who in the right division, and even then my questions through email took weeks to be answered, or more recently are just being ignored.

Pros

When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.

Cons

When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good scheduling and booking tool

Reviewed a month ago

so far so good

Pros

User friendly It has a good customer service Helps in scheduling appointments It saves time It reminds you about booked and scheduled dates

Cons

There is no live chat customer support just by mail

10to8 FAQs and common questions

Q. What type of pricing plans does 10to8 offer?

10to8 has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of 10to8?

10to8 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does 10to8 support?

10to8 supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Hungarian, Japanese, Polish, Portuguese, Russian, Spanish


Q. Does 10to8 support mobile devices?

10to8 supports the following devices:
Android, iPad, iPhone


Q. Does 10to8 offer an API?

Yes, 10to8 has an API available for use.


Q. What other apps does 10to8 integrate with?

10to8 integrates with the following applications:
HubSpot Marketing Hub, Insightly, QuickBooks Online Advanced, Gmail, Google Drive, Pipedrive, Twitter, Slack, Typeform, Act-On, LinkedIn for Business, Mailchimp, Instagram, Xero, HubSpot CRM, Zendesk Suite


Q. What level of support does 10to8 offer?

10to8 offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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