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10to8 vs Pomelo Health Comparison

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Overview

Category Leaders

Free Online Booking & Appointment Scheduling Software loved by over 50,000 businesses worldwide. Reduce no-shows by up to...

Category Leaders

Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

12

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

399

163

17

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

5

4

3

2

1

16

17

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Easy to use, user friendly interface and my clients enjoy the convenience of it. Also, I LOVE that it alerts my clients of upcoming appointments, which makes my life easier.
But, even better than all of that, the customer service and developer team is just plain amazing. That's what really 'sealed the deal' and won my loyalty.
I am especially happy with the booking form that can be embeded on our site and works great. Email notifications, calendar integration and Polish translation are awesome as well.

Pros

It have been a great partnership and the Pomelo team has been very supportive and responsive.
My experience has been good. My contact has been extremely helpful dealing with all my questions.
This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients.

Cons

When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week.
As a new software its need to pay attention at the begging of use after that it will wave by itself.
Not found anything i didnt like about it yet. Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page.

Cons

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.
Terrible support, they responded by deleting my account and data. I responded and they have not replied.
Set up was confusing and not able to make changes based on what we require.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features156
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Scheduling
  • Care Plan Management
  • Care Summaries
  • Change Management
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compensation Statements
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Desktop Notifications
  • Document Management
  • Document Storage
  • E-Prescribing
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • Goal Setting / Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • In-Patient Management
  • Instructor Management
  • Intake Management
  • Interview Scheduling
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Lab Results
  • Lead Management
  • Leave Tracking
  • Live Chat
  • Medical Billing
  • Meeting Management
  • Messaging
  • Messaging/Shift Dispatching
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Opportunity Management
  • Out-Patient Management
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Prescription Renewals
  • Prioritization
  • Progress Tracking
  • Project Management
  • Push Notifications
  • Queue Management
  • QuickBooks Integration
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Student Management
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time Zone Tracking
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Voice Mail
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features105
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Campaign Scheduling
  • Care Plan Management
  • Care Summaries
  • Change Management
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compensation Statements
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Desktop Notifications
  • Document Management
  • Document Storage
  • E-Prescribing
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • Forms Management
  • Goal Setting / Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • In-Patient Management
  • Instructor Management
  • Intake Management
  • Interview Scheduling
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Lab Results
  • Lead Management
  • Leave Tracking
  • Live Chat
  • Medical Billing
  • Meeting Management
  • Messaging
  • Messaging/Shift Dispatching
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Opportunity Management
  • Out-Patient Management
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Prescription Renewals
  • Prioritization
  • Progress Tracking
  • Project Management
  • Push Notifications
  • Queue Management
  • QuickBooks Integration
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Student Management
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time Zone Tracking
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Voice Mail
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations27
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

10to8 vs. Pomelo Health

See how 10to8 and Pomelo Health stack up against each other by comparing features, pricing, ratings, integrations, security & more.