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10to8 vs Pomelo Health Comparison

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Overview

Category Leaders

Free Online Booking & Appointment Scheduling Software loved by over 50,000 businesses worldwide. Reduce no-shows by up to...

Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

86.40

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

746

5

4

3

2

1

536

181

21

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.2

40

5

4

3

2

1

16

17

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Easy to use, user friendly interface and my clients enjoy the convenience of it. Also, I LOVE that it alerts my clients of upcoming appointments, which makes my life easier.
But, even better than all of that, the customer service and developer team is just plain amazing. That's what really 'sealed the deal' and won my loyalty.
I am especially happy with the booking form that can be embeded on our site and works great. Email notifications, calendar integration and Polish translation are awesome as well.

Pros

It have been a great partnership and the Pomelo team has been very supportive and responsive.
We are over ally happy with chronometriqu. They have good customer support that we always could easy reach to and ask for help.
My experience has been good. My contact has been extremely helpful dealing with all my questions.

Cons

When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week.
As a new software its need to pay attention at the begging of use after that it will wave by itself.
Not found anything i didnt like about it yet. Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page.

Cons

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.
Terrible support, they responded by deleting my account and data. I responded and they have not replied.
Set up was confusing and not able to make changes based on what we require.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features126
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Broadcast Messaging
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Management
  • Cancellation Management
  • Care Plan Management
  • Care Summaries
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Alerts
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EHR-Agnostic
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • For Salons and Spas
  • Forms Management
  • Group Messaging
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • In-Patient Management
  • Intake Management
  • Invoice Management
  • Job Scheduling
  • Lab Results
  • Leave Tracking
  • Live Chat
  • Mass Notifications
  • Medical Billing
  • Meeting Management
  • Message Personalization
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Out-Patient Management
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Prescription Renewal
  • Prioritization
  • Progress Tracking
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Video Consultations
  • View, Download, Transmit
  • Virtual Meetings
  • Virtual Waiting Room
  • Visitor Registration
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Workflow Management
  • Total features126
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Broadcast Messaging
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Management
  • Cancellation Management
  • Care Plan Management
  • Care Summaries
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Alerts
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EHR-Agnostic
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • For Medical Purposes
  • For Salons and Spas
  • Forms Management
  • Group Messaging
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • In-Patient Management
  • Intake Management
  • Invoice Management
  • Job Scheduling
  • Lab Results
  • Leave Tracking
  • Live Chat
  • Mass Notifications
  • Medical Billing
  • Meeting Management
  • Message Personalization
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Out-Patient Management
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Prescription Renewal
  • Prioritization
  • Progress Tracking
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Video Consultations
  • View, Download, Transmit
  • Virtual Meetings
  • Virtual Waiting Room
  • Visitor Registration
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations28
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite