10to8 Features

10to8

Appointment management system with automated text reminders

4.63/5 (526 reviews)

10to8 Feature Summary

  • Absence management
  • Activity logging
  • Ad hoc reporting
  • Automatic notifications
  • Automatic reminders
  • Audot trail
  • Change management
  • Calendar management
  • Client database
  • Client portal
  • Communication management
  • Credit card processing
  • Customer history
  • Customizable fields
  • Customizable branding
  • Data encryption
  • Data synchronization
  • Electronic payments
  • Event calendar
  • Group calendars
  • Instant messaging
  • Mobile integration
  • Microsoft Outlook integration
  • Multiple user accounts
  • Real time updates
  • Role management
  • Website integration

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (287 other apps)
Activity Dashboard (155 other apps)
Activity Tracking (110 other apps)
Automatic Notifications (145 other apps)
Automatic Reminders (144 other apps)
Calendar Management (137 other apps)
Contact Database (103 other apps)
Custom Fields (117 other apps)
Customer Database (109 other apps)
Customizable Branding (136 other apps)
Customizable Reporting (119 other apps)
Customizable Templates (119 other apps)
Data Import/Export (134 other apps)
Electronic Payments (106 other apps)
Email Integration (135 other apps)
Email Templates (103 other apps)
Mobile Integration (112 other apps)
Reporting & Statistics (145 other apps)
Social Media Integration (119 other apps)
Third Party Integration (146 other apps)

Competitor Feature Comparison

API
Absence Management
Access Control
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Applications Management
Appointment Management
Assignment Management
Attendance Management
Audit Trail
Automated Billing
Automated Scheduling
Automatic Customer Notices
Automatic Notifications
Automatic Reminders
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Campaign Scheduling
Change Management
Class Scheduling
Client Portal
Communication Management
Contact Management
Conversion Tracking
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Data Import/Export
Data Synchronization
Drag & Drop Interface
Electronic Payments
Email Marketing
Email Notifications
Event Calendar
Event Scheduling
Facility Scheduling
Feedback Automation
Feedback Collection
Follow-up Scheduling
Forms Management
Group Billing
Group Calendars
Group Scheduling
History Tracking
Instant Messaging
Instructor Scheduling
Interview Scheduling
Invoice Management
Job Scheduling
Microsoft Outlook Integration
Mobile Integration
Multi-Language
Multi-Location
Multiple User Accounts
Performance Reports
QuickBooks Integration
Ratings & Reviews
Real Time Notifications
Real Time Updates
Recurring Billing
Reporting & Statistics
Role Management
SMS Integration
SMS Marketing
SSL Security
Sales Analytics
Social Media Integration
Team Calendars
Third Party Integration
Web Forms
Website Integration
Widgets
iCalendar Support
Visit WebsiteCompare App
API
Absence Management
Access Control
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Applications Management
Appointment Management
Assignment Management
Attendance Management
Audit Trail
Automated Billing
Automated Scheduling
Automatic Customer Notices
Automatic Notifications
Automatic Reminders
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Campaign Scheduling
Change Management
Class Scheduling
Client Portal
Communication Management
Contact Management
Conversion Tracking
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Data Import/Export
Data Synchronization
Drag & Drop Interface
Electronic Payments
Email Marketing
Email Notifications
Event Calendar
Event Scheduling
Facility Scheduling
Feedback Automation
Feedback Collection
Follow-up Scheduling
Forms Management
Group Billing
Group Calendars
Group Scheduling
History Tracking
Instant Messaging
Instructor Scheduling
Interview Scheduling
Invoice Management
Job Scheduling
Microsoft Outlook Integration
Mobile Integration
Multi-Language
Multi-Location
Multiple User Accounts
Performance Reports
QuickBooks Integration
Ratings & Reviews
Real Time Notifications
Real Time Updates
Recurring Billing
Reporting & Statistics
Role Management
SMS Integration
SMS Marketing
SSL Security
Sales Analytics
Social Media Integration
Team Calendars
Third Party Integration
Web Forms
Website Integration
Widgets
iCalendar Support
Visit WebsiteCompare App
API
Absence Management
Access Control
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Applications Management
Appointment Management
Assignment Management
Attendance Management
Audit Trail
Automated Billing
Automated Scheduling
Automatic Customer Notices
Automatic Notifications
Automatic Reminders
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync with Google
Campaign Scheduling
Change Management
Class Scheduling
Client Portal
Communication Management
Contact Management
Conversion Tracking
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Data Import/Export
Data Synchronization
Drag & Drop Interface
Electronic Payments
Email Marketing
Email Notifications
Event Calendar
Event Scheduling
Facility Scheduling
Feedback Automation
Feedback Collection
Follow-up Scheduling
Forms Management
Group Billing
Group Calendars
Group Scheduling
History Tracking
Instant Messaging
Instructor Scheduling
Interview Scheduling
Invoice Management
Job Scheduling
Microsoft Outlook Integration
Mobile Integration
Multi-Language
Multi-Location
Multiple User Accounts
Performance Reports
QuickBooks Integration
Ratings & Reviews
Real Time Notifications
Real Time Updates
Recurring Billing
Reporting & Statistics
Role Management
SMS Integration
SMS Marketing
SSL Security
Sales Analytics
Social Media Integration
Team Calendars
Third Party Integration
Web Forms
Website Integration
Widgets
iCalendar Support
Visit WebsiteCompare App

10to8 Feature Reviews

25 reviewers had the following to say about 10to8's features:

Anonymous
A verified reviewer

Best FREE scheduling service to manage by calendar and appointments

2018-01-09

Automation of calendar appointment setting. SMS reminders to attendees.

Pros

Is sends notifications and reminders without me having to do anything.

Cons

The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anita Hains

Great solution for a small business!

2017-01-31

I love that each patient gets a reminder, my patients love it too!

Pros

Online booking feature, sms/email reminders, integration into my google calendar

Cons

Slow on my tablet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering 10to8

Take time to look through all the features and options. If you need help, the customer service is amazing!

Source: Capterra
Helpful?   Yes   No
Read more
Tiffany Dalton

Verified Reviewer

Invaluable tool for new or established businesses

2016-07-14

I really appreciate the ease, flexibility, and quick support I have received from 10 to 8. This has made my practice much more manageable, saving me time and inevitably money.

Pros

Appt reminders- email and text Integrates with all your calendars Ability to customize EVERYTHING.

Cons

Not many cons... had a few navigating issues in the beginning, but customer service helped me with my questions.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Lynn Radocha

Easy to set up and use

2017-11-03

Pros

Easy to use, customers receive reminders via text message and email, very customizable, syncs with your calendar

Cons

Make sure 10 to 8 is in your address book, otherwise email are likely to go to spam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great appointment scheduling software

2018-01-09

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

Pros

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want.

Cons

Also, clients' reviews are not being stored in the clients' database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thanyatida Gunadham

I was finding an appointment booking software and came across this one. It is really helpful.

2018-02-05

It even had a notification email / SMS to remind students.

Pros

With Google calendar sync, I can view bookings on my mobile.

Cons

During set up availability, sometimes I feel a little bit confused with the old and new set up. The date and time boxes keep moving around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Bosco Lai

Quite an impressive scheduling tool for ease of use and good mobile and internet integration!

2018-01-10

Pros

Free SMS and email reminder service provided even for basic account. Calendar is clear and simple, mobile integration to browsers are good.

Cons

Can't really think of any cons for this software. Perhaps the only things is I have some difficulty understanding and using the arrived and completed function for the appointments as it seems to run in an endless loop of arrived and completed, with the appointment not reflecting any church and sometimes seen as overdue and sometimes seen as past.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Susan Wright

Very good experience

2015-06-17

It integrates with MailChimp & Google Calendar and plenty more

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

easy to use online diary

2018-01-09

cost effective way to schedule appointments with notifications

Pros

cost effective easy to use great interface ability to schedule appointments with notifications online booking system which integrates into your website

Cons

lack of data analysis tools customer service is great, but you have to wait overnight for a response via email

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
omeil walker

I use this for 121 clients. It is very easy to use good to show your clients you are professional.

2018-01-15

easy to set up. clients can find their way around it, my little girl could use it is that simple 10/10 from me.

Pros

I am Upgrading so I can use my own brand on it so clients can book themselves in for the sessions now.

Cons

a few of my clients think it sends out too much reminder email and SMS, it not easy to add a to integrate a gocardess for payment but they PayPal or stripes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Epaul

This is a great scheduler for our small photo studio. Works great!

2018-07-24

Plus, I LOVE the auto reminders that go out for our clients.

Pros

Plus the client can message us directly using the reminder they receive.

Cons

This is a separate step I need to take to ask for feedback from our customers after they have been to our studio.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debby Leong

It's quite easy to set up and flexible with lots of good functions.

2018-01-16

an easy tool for customers to schedule appointment with me.. leading to better time management for me.

Pros

auto send reminder to customer

Cons

hard to find the customer's phone number to contact them after they made appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob Maas

great service, highly customisable and good usability

2017-07-12

Very complete and customizable service

Pros

Relatively easy to set up.

Cons

A little more streamlined setup procedure and using the calendar could be more drag 'n drop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Attaheri

Useful app with some usability flaws.

2018-01-16

Automated messaging to customers

Pros

I like the automated messaging function allowing us to save time reminding customers about their appointments.

Cons

Poor integration with google calendars. Little flexibility in the messaging section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Hawley

This product does everything I need as a small independent coach. Free version is excellent .

2017-07-14

peace of mind - everything is in place

Pros

clients get reminders and I can sync to my calendar also get a weekly email showing overview of activity

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nadia ahene

Absolutely perfect!!

2017-05-11

Cheap and quality scheduling software that has everything i need.

Pros

Free service has calendar sync.

Cons

I am not able to customize email or text reminders unless upgrading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

10to8 has been very helpful and has a lot of features necessary for my business

2018-01-10

Pros

It has many free features, such as automatic reminders over sms and emails, as well as option for approving appointments requested by clients.

Cons

unfortunate that 10to8 is not integrated with Square payments. Calendar is somewhat difficult to navigate at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Generally very good, takes care of several functions in one place that saves me time (and effort!).

2018-01-14

Pros

Reminder service for clients in text and email formats - good feedback from my clients about this.

Cons

Mobile devices - can be very sporadic, although admittedly the WiFi signal also contributes to this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chris Stone

10to8 is the best scheduling software I've found, and I use it daily in my business!

2018-01-27

10to8 allows my clients and I to schedule meetings, with helpful SMS and email reminders so we never miss or forget our meetings!

Pros

I love how easy it integrates with my other accounts that have a calendar functionality so that my clients and I never miss a meeting!

Cons

Now, I don't say this to scare anyone off - 10to8 IS easy to understand and grasp the concepts of how to make it work for your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony Rayner

Happy with 10to8 so far and would recommend this great booking appointments software.

2018-01-13

Pros

Easy to use and customers get sent confirmation and reminders of their appointments sent to their phone and email automatically or when you approve their booking.

Cons

Can't have separate, different calendars and availability if you have more than one service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Nicole Snyder

Comprehensive booking tool with custom features available for a wide range of needs.

2017-10-24

An easy to integrate booking tool that is robust even via the free version.

Pros

As a professional in a not-for-profit field, a robust booking tool with comprehensive customizations also available in the free version is so great!

Cons

Setting up a variety of booking categories was not terribly clear. The process felt a little messy. Clear instructions are provided, but takes a bit of extra time working it all out.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Trinisewski

Great free system for student appointments

2017-07-11

Pros

The system looks great, is customizable, and seems to have great customer support (have never had to use it personally).

Cons

I do wish there was more text/email messaging customization offered (I'm on the free version and am not able to pay for some of the upgrades).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
R. K. Anthony

Verified Reviewer

The Best Online Calendar Booking System for Small Businesses

2016-04-11

There are several online booking calendars on the market, but I needed one with iCal syncing because I'm ingrained in Apple's calendar app. 10to8 was the perfect fit for my needs.

Pros

Awesome support, intuitive, modern design, excellent web app, perfect integration with iCal and Insightly.

Cons

I have not experienced anything negative with 10to8.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Jonathan Best

Easy system to use and has made online booking a breeze

2017-10-24

More booking and new customers

Pros

Notification system for customers and also the ability to integrate using a widget on your website!!

Cons

It should be easier to be able to block out days for customers. Also more customer details like address would be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Fox

Verified Reviewer

10 to 8 Fantastic App

2016-05-10

I manage a medical office with three providers, 10 to 8 makes running my office much easier with scheduling functions, reminders for clients and many other options.

Pros

Not only does it seamlessly sync with Google Calendar, but it sends email and/or text reminders to my clients at the time of booking as well as in advance of their appointments.

Cons

I am anxiously awaiting the two-way SMS feature, and as the manager, would love for the mobile app to let me see each of my providers schedules so that I can schedule for them on the go.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more