10to8 Features List

10to8 Reviews

10to8

Appointment management system with automated text reminders

4.64/5 (512 reviews)
1,158

10to8 Feature Summary

  • Absence management
  • Activity logging
  • Ad hoc reporting
  • Automatic notifications
  • Automatic reminders
  • Audot trail
  • Change management
  • Calendar management
  • Client database
  • Client portal
  • Communication management
  • Credit card processing
  • Customer history
  • Customizable fields
  • Customizable branding
  • Data encryption
  • Data synchronization
  • Electronic payments
  • Event calendar
  • Group calendars
  • Instant messaging
  • Mobile integration
  • Microsoft Outlook integration
  • Multiple user accounts
  • Real time updates
  • Role management
  • Website integration

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (131 other apps)
Activity Tracking (94 other apps)
Automatic Notifications (128 other apps)
Automatic Reminders (124 other apps)
CRM Integration (92 other apps)
Calendar Management (120 other apps)
Contact Database (95 other apps)
Custom Fields (99 other apps)
Customer Database (101 other apps)
Customizable Branding (120 other apps)
Customizable Reporting (108 other apps)
Customizable Templates (103 other apps)
Data Import/Export (121 other apps)
Electronic Payments (96 other apps)
Email Integration (118 other apps)
Mobile Integration (96 other apps)
Reporting & Statistics (115 other apps)
Social Media Integration (109 other apps)
Third Party Integration (122 other apps)

Competitor Feature Comparison

10to8 Feature Reviews

25 reviewers had the following to say about 10to8's features:

Anonymous
A verified reviewer

Best FREE scheduling service to manage by calendar and appointments

2018-01-09

Automation of calendar appointment setting. SMS reminders to attendees.

Pros

Is sends notifications and reminders without me having to do anything.

Cons

The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anita Hains

Great solution for a small business!

2017-01-31

I love that each patient gets a reminder, my patients love it too!

Pros

Online booking feature, sms/email reminders, integration into my google calendar

Cons

Slow on my tablet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering 10to8

Take time to look through all the features and options. If you need help, the customer service is amazing!

Source: Capterra
Helpful?   Yes   No
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Tiffany Dalton

Verified Reviewer

Invaluable tool for new or established businesses

2016-07-14

I really appreciate the ease, flexibility, and quick support I have received from 10 to 8. This has made my practice much more manageable, saving me time and inevitably money.

Pros

Appt reminders- email and text Integrates with all your calendars Ability to customize EVERYTHING.

Cons

Not many cons... had a few navigating issues in the beginning, but customer service helped me with my questions.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Susan Wright

Very good experience

2015-06-17

It integrates with MailChimp & Google Calendar and plenty more

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Debby Leong

It's quite easy to set up and flexible with lots of good functions.

2018-01-16

an easy tool for customers to schedule appointment with me.. leading to better time management for me.

Pros

auto send reminder to customer

Cons

hard to find the customer's phone number to contact them after they made appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great appointment scheduling software

2018-01-09

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

Pros

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want.

Cons

Also, clients' reviews are not being stored in the clients' database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Attaheri

Useful app with some usability flaws.

2018-01-16

Automated messaging to customers

Pros

I like the automated messaging function allowing us to save time reminding customers about their appointments.

Cons

Poor integration with google calendars. Little flexibility in the messaging section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Bosco Lai

Quite an impressive scheduling tool for ease of use and good mobile and internet integration!

2018-01-10

Pros

Free SMS and email reminder service provided even for basic account. Calendar is clear and simple, mobile integration to browsers are good.

Cons

Can't really think of any cons for this software. Perhaps the only things is I have some difficulty understanding and using the arrived and completed function for the appointments as it seems to run in an endless loop of arrived and completed, with the appointment not reflecting any church and sometimes seen as overdue and sometimes seen as past.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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omeil walker

I use this for 121 clients. It is very easy to use good to show your clients you are professional.

2018-01-15

easy to set up. clients can find their way around it, my little girl could use it is that simple 10/10 from me.

Pros

I am Upgrading so I can use my own brand on it so clients can book themselves in for the sessions now.

Cons

a few of my clients think it sends out too much reminder email and SMS, it not easy to add a to integrate a gocardess for payment but they PayPal or stripes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

easy to use online diary

2018-01-09

cost effective way to schedule appointments with notifications

Pros

cost effective easy to use great interface ability to schedule appointments with notifications online booking system which integrates into your website

Cons

lack of data analysis tools customer service is great, but you have to wait overnight for a response via email

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynn Radocha

Easy to set up and use

2017-11-03

Pros

Easy to use, customers receive reminders via text message and email, very customizable, syncs with your calendar

Cons

Make sure 10 to 8 is in your address book, otherwise email are likely to go to spam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Rob Maas

great service, highly customisable and good usability

2017-07-12

Very complete and customizable service

Pros

Relatively easy to set up.

Cons

A little more streamlined setup procedure and using the calendar could be more drag 'n drop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Thanyatida Gunadham

I was finding an appointment booking software and came across this one. It is really helpful.

2018-02-05

It even had a notification email / SMS to remind students.

Pros

With Google calendar sync, I can view bookings on my mobile.

Cons

During set up availability, sometimes I feel a little bit confused with the old and new set up. The date and time boxes keep moving around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Nicole Snyder

Comprehensive booking tool with custom features available for a wide range of needs.

2017-10-24

An easy to integrate booking tool that is robust even via the free version.

Pros

As a professional in a not-for-profit field, a robust booking tool with comprehensive customizations also available in the free version is so great!

Cons

Setting up a variety of booking categories was not terribly clear. The process felt a little messy. Clear instructions are provided, but takes a bit of extra time working it all out.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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R. K. Anthony

Verified Reviewer

The Best Online Calendar Booking System for Small Businesses

2016-04-11

There are several online booking calendars on the market, but I needed one with iCal syncing because I'm ingrained in Apple's calendar app. 10to8 was the perfect fit for my needs.

Pros

Awesome support, intuitive, modern design, excellent web app, perfect integration with iCal and Insightly.

Cons

I have not experienced anything negative with 10to8.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Jonathan Best

Easy system to use and has made online booking a breeze

2017-10-24

More booking and new customers

Pros

Notification system for customers and also the ability to integrate using a widget on your website!!

Cons

It should be easier to be able to block out days for customers. Also more customer details like address would be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Stahl

10to8 has saved me from back and forth booking!

2017-05-11

Pros

This program is Easy to use, business AND customer friendly, and integrates my plethora of calendars and busy schedule.

Cons

The App could be improved to customize the opening page and provide more features such as clicking on a customers phone number if I need to call them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lorene Stead

Very easy to use and reliable. I love the text and email reminders to clients!

2017-10-30

Seeing a calendar and knowing they CAN is enough for them to trust me as a business.

Pros

I love that it stores my client info, and also that it sends booking reminders! My clients enjoy the immediate confirmation of our bookings.

Cons

I would love it to integrate with Facebook events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Stone

10to8 is the best scheduling software I've found, and I use it daily in my business!

2018-01-27

10to8 allows my clients and I to schedule meetings, with helpful SMS and email reminders so we never miss or forget our meetings!

Pros

I love how easy it integrates with my other accounts that have a calendar functionality so that my clients and I never miss a meeting!

Cons

Now, I don't say this to scare anyone off - 10to8 IS easy to understand and grasp the concepts of how to make it work for your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Hawley

This product does everything I need as a small independent coach. Free version is excellent .

2017-07-14

peace of mind - everything is in place

Pros

clients get reminders and I can sync to my calendar also get a weekly email showing overview of activity

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Very easy to use, lots of free features

2018-01-10

Pros

Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8!

Cons

The interface is a little clunky and could use some modernizing/simplifying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Business Consultant - providing companies with strategic sales leadership solutions. (Management Consulting company, myself only employees)
Verified Reviewer

Great product.

2016-07-30

I really enjoy the integration with my Apple calendar. I have used other scheduling tools and this is an excellent product.

Pros

Integration with Apple calendar. 95% of the features I need to run my business.

Cons

I have to change the length of each product to 30 minutes so customers can book on the half hour.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering 10to8

Most of the products I offer are 90 minutes in length. I have to change the length of each product to 30 minutes so customers can book on the half hour. If listed each product as 90 minutes, customer can only book at 8:00AM, 9:30AM, 11:00AM, etc. They could not book a 90 minute product at 8:15AM or 8:30AM. Allow customs to book at anytime as long as the time allocated to a product fit within available windows.

Source: GetApp
Helpful?   Yes   No
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Nadia ahene

Absolutely perfect!!

2017-05-11

Cheap and quality scheduling software that has everything i need.

Pros

Free service has calendar sync.

Cons

I am not able to customize email or text reminders unless upgrading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Generally very good, takes care of several functions in one place that saves me time (and effort!).

2018-01-14

Pros

Reminder service for clients in text and email formats - good feedback from my clients about this.

Cons

Mobile devices - can be very sporadic, although admittedly the WiFi signal also contributes to this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

10to8 has been very helpful and has a lot of features necessary for my business

2018-01-10

Pros

It has many free features, such as automatic reminders over sms and emails, as well as option for approving appointments requested by clients.

Cons

unfortunate that 10to8 is not integrated with Square payments. Calendar is somewhat difficult to navigate at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more