10to8 Pricing

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.

I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.

When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business

The software is professional and reliable for booking and managing appointments. The free version is excellent for solopreneurs just starting, and can easily upgrade when needed.

I wish the free version allowed the client to select Phone or Zoom instead of both clumped together.

It's easy to use, simple and not too expensive.

Occasionally, email reminders and forwarding of messages doesn't seem to work.

The price is my favorite thing about 10to8.

There are frequent glitches (usually delayed registrations) which have been costing me money and customers.

Hi Jacqueline, Thank you for sharing your thoughts; Feedback from our customers, be it negative or positive, helps us improve. I'm sorry to hear that you've had some issues with 10to8. Recently, we faced some system errors that had been causing some delays. I apologize for the inconvenience this might have caused you. We've upgraded our systems and put even more enhanced solutions in place to deal with potential system difficulties. This will help eliminate glitches in the future. We'd love to hear your feature requests, as we're always keen to improve our software and delight our customers. You can share your requests via help@10to8.com or through the in-product widget. Thanks again for your feedback and help. Cheers, Anna from 10to8

It's free and it allows up to 100 appointments per month at no charge. AND, it has Stripe integration. most of the services I encountered had neutered features (like no SMS or Stripe). This service is the best value I've found for the price of free. It also offers rooms and locations and profiles. Each of which will prompt for payment if you want. Is sends notifications and reminders without me having to do anything.

You can't customize much unless you get the paid service. The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Ease of use App for iPad Ease of tracking client appointments Easy interface

Would like the text option on my package (available for the more expensive packages)

I love how it gives you the best bang for your buck. So many features available and it keeps on improving.

It could look nicer design-wise but really it’s a very low need.

I love that the software is free for fewer than 100 appointments made per month. I can't wait until I "have to" pay for more, since it's so easy to use!

I would love to see patient down times introduced to the software. I run two rooms in my acupuncture practice. I spend 30 minutes with a patient and then they rest for 30 minutes with needles in while I spend 30 minutes with the next patient. I've worked around the fact that the appointment looks like it's only 30 minutes instead of the 60 that it actually is, but it would be nice if the software could account for it. I switched to 10to8 from StyleSeat (they went downhill) that had this feature, and it was much less confusing for patients.

This is brilliant, I have an on hand database of all student details and a calendar of all appointments.that I can access anywhere pc or phone. Lots of options to personalise it for your business and getting more every. Very affordable, best on market I’ve seen.

Nothing really . There was a time after going to new version I wasn’t getting maps, reported it, fixed 👍

Has saved me tons of time and administrative hassle. Couldn't do without. Saves time, good features, not too crazy expensive and much better than the alternatives i tried before.

i'd like more blocked time features. Or more payment features (like bankcontact / normal credit card etc. which don't cost so much for the therapist (me))

The free trial is generous and good for new businesses building a client base, or businesses that don't need that many appointments per month. Some features are missing, but you would expect this for the free offering and NOTHING vital is not there. If you move to paid, it's really very good value for money if you have loads of appointments to manage. Nothing else comes close on their free trial offerings, so this is a genuine try before you pay option.

Maybe 2/3 of it feels very intuitive, but it took a while to discover other things. The Inbox is very clumsy, requiring page flipping. But the automatic reminder system is very cool, and once you get used to it there is little it cannot do. I found myself wishing there was an app version for IOS, but mobile browser support was OK.

The software is perfect for my massage therapy practice. As a sole proprietor it is difficult to find an affordable solution for scheduling that sends appointment reminders automatically and offers exemplary customer service. I love that there is a free option that includes 100 appointments per month and an option to increase as your business grows.

The mobile app for the software still does not function and has not since I downloaded it over a year ago.

The features + ease of use and seamless integrations makes 10to8 a winner every time!

The aesthetics aren't as pleasing as competitors

Easy to set up and easy to use. No more cancellations since I started using 10to8 either! I've used three other online schedulers in the past, and customers complained, I missed appointments, got double booked or they were really expensive.

The interface is a bit clunky on the phone, but they are working on it. Other than that, I don't have any issues.

It streamlines the user appointment part of recruiting. possibly saving days, which is incredibly important during the hiring process in a tight market

maybe the interface and usability? some features are more difficult to access, but the usability and customization of features is wonderful

it is so user friendly and I get such good reviews from clients . it add to the professional touch to my company's . Business begins with setting up a meeting so when a client receives a confirmation text message , we are half way through cracking the deal

pricing is very high ... We really want you to give it for free for single users like me . Also app cannot be downloaded on google app ....

Hi Marwah, thank you for your review! 10to8 is free forever for small businesses up to 100 appointments per month and 2 staff logins. If that's your case and you're on a paying plan, please contact us at help@10to8.com and we'll review your case.

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Great value in the free version, automated SMS reminders for people who book appointments, very easy to set up, WordPress plug-in available

Sometimes the booking page can be a little funky when trying to update the banner. At times I've tried to update the banner and it didn't update after several attempts.