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iPerceptions

A global leader in Voice of the Customer (VoC) solutions

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iPerceptions Alternatives

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Top 100 Alternatives & Competitors to iPerceptions

Survicate

4.5
(26)

The fastest way to collect feedback from customers

Features

Total

20

59

24

features in common

20

features in common

Survicate's unique features

  • Referral Tracking

  • Drag & Drop

  • NPS of Customers

  • Role-Based Permissions

iPerceptions' unique features

  • Projections

  • Text Analysis

  • 360 Degree Feedback

  • Response Quotas

Starting from

$129/month

Value for money

3.9

0.6

4.5

What users say about Survicate's value for money

Great value for money, much cheaper than other tools and much more effective.

AS

Alex S.

We use Survicate to run surveys from Hubspot. It was easy to setup and came in at a much lower price point that competitive products we looked at.

Rv

Ross v.

Qualaroo

4.6
(11)

Powerful Survey And Feedback Management Tool

Features

Total

19

38

24

features in common

19

features in common

Qualaroo's unique features

  • Email Marketing

  • Third Party Integrations

  • Metadata Management

  • Churn Management

iPerceptions' unique features

  • Text Analysis

  • Multi-Channel Data Collection

  • Dashboard

  • 360 Degree Feedback

Medallia Experience Cloud

4.4
(25)

The pioneer and market leader in Experience Management

Features

Total

23

56

24

features in common

23

features in common

Medallia Experience Cloud's unique features

  • Customer Segmentation

  • Customer Surveys

  • Call Reporting

  • Prioritization

iPerceptions' unique feature

  • Projections

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Basic pricing, core features, and screenshots
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Just details about features

Zonka Feedback

4.8
(25)

Multi-channel survey & feedback platform

Features

Total

22

73

24

features in common

22

features in common

Zonka Feedback's unique features

  • Multi-Language

  • Templates

  • API

  • Multi-Location

iPerceptions' unique features

  • Response Quotas

  • Projections

Starting from

$29/month

Value for money

4.9

0.4

4.5

What users say about Zonka Feedback's value for money

Easy to use good costumer service, great response rate from costumers.

HP

HENRIK P.

In built kiosk, which will save your cost. Battery performance and monitoring.

AR

Anonymous Reviewer

Nicereply

4.7
(267)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Features

Total

13

43

24

features in common

13

features in common

Nicereply's unique features

  • Help Desk Management

  • Engagement Tracking

  • Negative Feedback Management

  • API

iPerceptions' unique features

  • Support Audio/Images/Video

  • Question Piping

  • 360 Degree Feedback

  • Site Intercept Survey

Starting from

$49/month

Value for money

4.7

0.2

4.5

What users say about Nicereply's value for money

Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.

EM

Emily M.

Easy to set up, well priced against competitors. Plugs into Frontapp which runs smooth.

SM

Seb M.

Canny

4.7
(31)

Customer feedback & feature request management

Features

Total

2

24

24

features in common

2

features in common

Canny's unique features

  • Idea Management

  • Third Party Integrations

  • Polls/Voting

  • Single Sign On

iPerceptions' unique features

  • URL Customization

  • Question Branching

  • Customizable Templates

  • Response Quotas

Trustpilot

4.5
(590)

Customer review management platform for online businesses

Features

Total

4

35

24

features in common

4

features in common

Trustpilot's unique features

  • Alerts/Notifications

  • Negative Feedback Management

  • Review Monitoring

  • Change Management

iPerceptions' unique features

  • Projections

  • Question Library

  • Customizable Templates

  • Mobile Survey

Starting from

$299/month

Value for money

4.2

0.3

4.5

What users say about Trustpilot's value for money

It has been excellent, good customer service good return on investment.

JS

Jason S.

My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.

AM

Alberto M.

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

Features

Total

18

54

24

features in common

18

features in common

SightMill's unique features

  • Website Integration

  • Collaboration Tools

  • Segmentation

  • Automated Scheduling

iPerceptions' unique features

  • Response Validation

  • Randomization

  • Question Piping

  • 360 Degree Feedback

Delighted

4.8
(32)

Multi-channel customer feedback collection with NPS scoring

Features

Total

21

63

24

features in common

21

features in common

Delighted's unique features

  • Negative Feedback Management

  • Conditional Logic

  • Customizable Reports

  • Pulse Surveys

iPerceptions' unique features

  • Support Audio/Images/Video

  • Site Intercept Survey

  • Projections

Starting from

$89/month

Value for money

4.6

0.1

4.5

What users say about Delighted's value for money

Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do.

Michael T.

Automation - to trigger surveys based on product and customer events. Delighted was the only tool I found that would let us do this at a reasonable price.

MS

Maddy S.

SurveySparrow

4.4
(50)

Conversational survey tool

Features

Total

23

53

24

features in common

23

features in common

SurveySparrow's unique features

  • Knowledge Management

  • Progress Tracking

  • Third Party Integrations

  • Contact Management

iPerceptions' unique feature

  • Projections

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about SurveySparrow's value for money

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Ramon H.

My overall experience with the software is really good. The price is very competitive and works really well.

Carolina F.

SurveyLab

4.9
(48)

Survey software and questionnaire tool

Features

Total

23

118

24

features in common

23

features in common

SurveyLab's unique features

  • Email Marketing

  • Reporting & Statistics

  • Multiple Question Types

  • Single Sign On

iPerceptions' unique feature

  • Projections

Starting from

$49/month

Value for money

4.8

0.3

4.5

What users say about SurveyLab's value for money

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

RA

Ruby A.

I've found it as an alternative to SurveyMonkey with a better pricing plan. Does everything the other one in a good way.

JW

Jakub W.

Birdeye

4.8
(380)

Experience Marketing Platform

Features

Total

16

144

24

features in common

16

features in common

Birdeye's unique features

  • Issue Management

  • Data Synchronization

  • Campaign Analytics

  • File Sharing

iPerceptions' unique features

  • Projections

  • Question Piping

  • Question Library

  • Response Quotas

Value for money

4.5
4.5

What users say about Birdeye's value for money

One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.

FS

Fadia S.

Totally satisfied and the price is also right.

LT

Loren T.

ReviewPro for Restaurants

3.5
(4)

Reputation management software for handling guest reviews

Features

Total

6

41

24

features in common

6

features in common

ReviewPro for Restaurants' unique features

  • Activity Dashboard

  • Third Party Integrations

  • Chat/Messaging

  • Prioritization

iPerceptions' unique features

  • Text Analysis

  • URL Customization

  • Data Import/Export

  • Response Validation

Podium

4.4
(394)

Review management, reputation software, feedback & webchat

Features

Total

7

56

24

features in common

7

features in common

Podium's unique features

  • Chat/Messaging

  • API

  • Offline Form

  • Mobile Payments

iPerceptions' unique features

  • Response Validation

  • Data Analysis Tools

  • Response Quotas

  • Customizable Templates

Value for money

4.2

0.3

4.5

What users say about Podium's value for money

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

Overall I'm very pleased with Podium. Despite the few shortcomings it alowed us to acheive our goals in a relatively short time frame and within budget.

TC

Troy C.

Weave

4.4
(175)

Cloud-based team communication software

Features

Total

1

52

24

features in common

1

features in common

Weave's unique features

  • Push Notifications

  • Financial Analysis

  • Audio Calls

  • Sales Forecasting

iPerceptions' unique features

  • URL Customization

  • Question Branching

  • Customizable Templates

  • Response Quotas

Starting from

$1/month

Value for money

4.2

0.3

4.5

What users say about Weave's value for money

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

CM

Cindi M.

We are capturing more customers that "call around" looking for a particular product with the ability to text pricing and pictures, specifications, etc.

lG

laurie G.

StoryTap

5.0
(4)

Turn Browsing Into Buying

Features

Total

6

50

24

features in common

6

features in common

StoryTap's unique features

  • Video Management

  • Customer Segmentation

  • Distribution Management

  • Social Media Integration

iPerceptions' unique features

  • URL Customization

  • Question Branching

  • Customizable Templates

  • Response Quotas

Retently

5.0
(24)

Net Promoter Score & customer feedback collection

Features

Total

12

90

24

features in common

12

features in common

Retently's unique features

  • Drag & Drop

  • Campaign Analytics

  • Real Time Reporting

  • Third Party Integrations

iPerceptions' unique features

  • Randomization

  • Response Validation

  • Skip Logic

  • Data Analysis Tools

Starting from

$99/month

Value for money

4.8

0.3

4.5

What users say about Retently's value for money

Great customer service and support and good value for money.

AR

Anonymous Reviewer

I researched several products before choosing Retently and this was based on various things - customer service, user friendly / ease of setting up and price.

AW

Abbe W.

NiceJob

4.9
(100)

Reputation marketing with reviews, social & SEO tools

Features

Total

8

113

24

features in common

8

features in common

NiceJob 's unique features

  • Health Score

  • Customizable CTAs

  • Email Invitations & Reminders

  • CAN SPAM Compliance

iPerceptions' unique features

  • Question Piping

  • Site Intercept Survey

  • Mobile Survey

  • 360 Degree Feedback

Starting from

$75/month

Value for money

4.8

0.3

4.5

What users say about NiceJob 's value for money

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost.

Jennica M.

Ease of use and support is off the hook. Always follows up with my customers and that is priceless.

GO

George O.

Swell

4.9
(142)

Cloud-based customer experience management platform

Features

Total

6

41

24

features in common

6

features in common

Swell's unique features

  • Review Badge Management

  • Engagement Tracking

  • Predictive Analytics

  • Multi-Channel Campaigns

iPerceptions' unique features

  • Response Validation

  • Response Quotas

  • Customizable Templates

  • URL Customization

Value for money

4.8

0.3

4.5

What users say about Swell's value for money

The return on investment has been outstanding. Swell is an awesome company to work with.

RC

Ryan C.

Ease of use of the software and the great affordable price.

NG

Nicole G.

GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

Features

Total

5

32

24

features in common

5

features in common

GetMoreReviews' unique features

  • Social Media Monitoring

  • Review Monitoring

  • Reporting & Statistics

  • SMS Messaging

iPerceptions' unique features

  • Response Validation

  • Response Quotas

  • Customizable Templates

  • URL Customization

Starting from

$99/month

Value for money

4.5
4.5

What users say about GetMoreReviews' value for money

I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.

JR

Jose R.

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy.

DC

Devon C.

Key Survey

4.6
(38)

Cloud based and on premise survey software

Features

Total

18

46

24

features in common

18

features in common

Key Survey's unique features

  • Knowledge Management

  • Task Planning

  • Configurable Workflow

  • Customizable Branding

iPerceptions' unique features

  • Projections

  • Question Piping

  • Response Validation

  • Data Import/Export

Value for money

4.4

0.1

4.5

What users say about Key Survey's value for money

Most importantly it is rightly priced. We have used Key Survey for more than a dozen projects and are extremely happy with it.

BY

Berje Y.

Value for the money (other comparable software cost a lot more), great support, does everything we want.

SL

Saul L.

SurveyMonkey

4.6
(8,3k)

A market-leading survey platform.

Features

Total

15

51

24

features in common

15

features in common

SurveyMonkey's unique features

  • Customizable Reports

  • Search/Filter

  • Customizable Branding

  • Email Tracking

iPerceptions' unique features

  • Site Intercept Survey

  • 360 Degree Feedback

  • Multi-Channel Data Collection

  • Response Quotas

Starting from

$25/month

Value for money

4.4

0.1

4.5

What users say about SurveyMonkey's value for money

It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.

AM

Amee M.

As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.

MS

Mark S.

SurveyLegend

4.6
(483)

Mobile-friendly survey management platform

Features

Total

21

74

24

features in common

21

features in common

SurveyLegend's unique features

  • Q&A Management

  • Alerts/Notifications

  • Voter Authentication

  • NPS of Employees

iPerceptions' unique features

  • Question Piping

  • Projections

  • Response Quotas

Starting from

$19/month

Value for money

4.3

0.2

4.5

What users say about SurveyLegend's value for money

FOrm me it was a great investment as it worked very well and provided everything for a quality survey.

Ritika B.

It is very practical and user friendly. Also, cost effective comparing with similar options.

Emin Çetin H.

SurveyMonkey Enterprise

4.5
(50)

360-degree feedback solution for HR professionals

Features

Total

23

58

24

features in common

23

features in common

SurveyMonkey Enterprise's unique features

  • Continuous Feedback

  • Third Party Integrations

  • Progress Tracking

  • Segmentation

iPerceptions' unique feature

  • Projections

Value for money

4.1

0.4

4.5

What users say about SurveyMonkey Enterprise's value for money

It is perfect for post-event feedback in the shopper marketing events world. Pricing is great and the collection of responses is easy to understand/view.

AR

Anonymous Reviewer

It is a great tool to use to create and distribute questionnaires. It is very user-friendly and it's low cost/free to use in most cases.

Natalia K. J.

Hotjar

4.7
(391)

Behavior Analytics for any business selling online.

Features

Total

15

39

24

features in common

15

features in common

Hotjar's unique features

  • Negative Feedback Management

  • For Mobile

  • Sentiment Analysis

  • Problem Area Alerts

iPerceptions' unique features

  • Multi-Channel Distribution

  • 360 Degree Feedback

  • Multi-Channel Data Collection

  • Response Quotas

Starting from

$39/month

Value for money

4.5
4.5

What users say about Hotjar's value for money

I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.

Rajesh C.

Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.

Tyler S.

Q One

4.7
(10)

All-in-one market research & consumer insight platform

Features

Total

17

53

24

features in common

17

features in common

Q One's unique features

  • Financial Management

  • Ideation / Crowdsourcing

  • Negative Feedback Management

  • Billing & Invoicing

iPerceptions' unique features

  • Response Validation

  • Text Analysis

  • Data Import/Export

  • Data Analysis Tools

Centercode

4.4
(61)

Client satisfaction solution

Features

Total

16

56

24

features in common

16

features in common

Centercode's unique features

  • Progress Tracking

  • Moderation

  • Real Time Analytics

  • Ad hoc Analysis

iPerceptions' unique features

  • Projections

  • Text Analysis

  • 360 Degree Feedback

  • URL Customization

Value for money

4.3

0.2

4.5

What users say about Centercode's value for money

We've been able to save money, improve overall NPS scores on particular products, and take our offerings to the next level.

BG

Brandon G.

I loved the overall feature set that Centercode came with, even at the lower subscription tiers.

BG

Brandon G.

Checkbox Survey

3.8
(6)

Enterprise survey features without the enterprise price tag

Features

Total

20

92

24

features in common

20

features in common

Checkbox Survey's unique features

  • Email Alerts

  • Data Visualization

  • Charting

  • Negative Feedback Management

iPerceptions' unique features

  • Site Intercept Survey

  • Multi-Channel Data Collection

  • 360 Degree Feedback

  • Projections

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Features

Total

7

108

24

features in common

7

features in common

Preferred Patron Loyalty's unique features

  • Health Score

  • Account Alerts

  • Gamification

  • Categorization/Grouping

iPerceptions' unique features

  • Question Piping

  • Data Analysis Tools

  • Mobile Survey

  • 360 Degree Feedback

Starting from

$59.95/month

Value for money

4.8

0.3

4.5

What users say about Preferred Patron Loyalty's value for money

We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.

Danell P.

Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.

JN

Jeanie N.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

7

131

24

features in common

7

features in common

Genesys Cloud's unique features

  • Open Database Design

  • FCC Compliance

  • CRM

  • Telemarketing Management

iPerceptions' unique features

  • Response Validation

  • Data Analysis Tools

  • Response Quotas

  • Customizable Templates

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Qualtrics CustomerXM

4.7
(220)

Customer experience management (CXM) platform

Features

Total

9

65

24

features in common

9

features in common

Qualtrics CustomerXM's unique features

  • Surveys & Feedback

  • Behavior Tracking

  • Monitoring

  • Email Marketing

iPerceptions' unique features

  • Question Piping

  • Site Intercept Survey

  • Response Quotas

  • Customizable Templates

Starting from

$1,500/year

Value for money

4.5
4.5

What users say about Qualtrics CustomerXM's value for money

The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.

JH

Justin H.

Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.

Prathamesh M.

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

Features

Total

7

52

24

features in common

7

features in common

SmartKarrot's unique features

  • Real Time Data

  • Community Management

  • Customer Segmentation

  • Search/Filter

iPerceptions' unique features

  • Question Piping

  • Data Analysis Tools

  • Mobile Survey

  • Data Import/Export

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

7

99

24

features in common

7

features in common

Capacity's unique features

  • Multi-Channel Communication

  • Data Verification

  • Process Change Tracking

  • Search/Filter

iPerceptions' unique features

  • Response Validation

  • Data Analysis Tools

  • Question Library

  • Customizable Templates

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

7

109

24

features in common

7

features in common

Heyday's unique features

  • Complaint Monitoring

  • Returns Management

  • Virtual Personal Assistant (VPA)

  • Geotargeting

iPerceptions' unique features

  • Response Validation

  • Data Analysis Tools

  • Response Quotas

  • Customizable Templates

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

9

196

24

features in common

9

features in common

Zendesk's unique features

  • Cataloging/Categorization

  • IVR / Voice Recognition

  • Activity Dashboard

  • Real Time Analytics

iPerceptions' unique features

  • Data Analysis Tools

  • Multi-Channel Distribution

  • URL Customization

  • Skip Logic

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

7

190

24

features in common

7

features in common

LiveAgent's unique features

  • Network Monitoring

  • Remote Support

  • Customer History

  • Search/Filter

iPerceptions' unique features

  • Text Analysis

  • Site Intercept Survey

  • Mobile Survey

  • 360 Degree Feedback

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.

Luis Carlos B.

elevio

4.6
(27)

Self-service support & customer education platform

Features

Total

9

97

24

features in common

9

features in common

elevio's unique features

  • Website Analytics

  • Event Tracking

  • WYSIWYG Editor

  • Activity Dashboard

iPerceptions' unique features

  • Data Analysis Tools

  • Multi-Channel Distribution

  • Mobile Survey

  • 360 Degree Feedback

Starting from

$79/month

Value for money

4.6

0.1

4.5

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

3

90

24

features in common

3

features in common

Sprinklr's unique features

  • Keyword Filtering

  • CRM

  • AB Testing

  • Ad hoc Analysis

iPerceptions' unique features

  • URL Customization

  • Question Branching

  • Customizable Templates

  • Response Quotas

Value for money

3.9

0.6

4.5

What users say about Sprinklr's value for money

We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.

AR

Anonymous Reviewer

I really liked Sprinklr and it's a software that I always tell people to check out. It's on the upper end of price for social media software so be aware of that.

AR

Anonymous Reviewer

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

2

96

24

features in common

2

features in common

Vivantio's unique features

  • Contact Database

  • Secure Login

  • Customizable Fields

  • Request Assignment

iPerceptions' unique features

  • Projections

  • Question Library

  • Data Import/Export

  • Mobile Survey

Starting from

$42/month

Value for money

4.2

0.3

4.5

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.