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Ackroo vs AiTrillion Comparison

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Overview

Ackroo is a customer loyalty software designed for businesses across several industry segments, such as retail, hospitality, petroleum, and automotive. It helps organizations manage gift cards, loyalty marketing, payments, and more on a centralized platform.

AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

21

5

4

3

2

1

12

5

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.9

74

5

4

3

2

1

69

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The Ackroo team has been wonderful to work with.
The customer service is excellent to work with, and the system is very functional.
It is convenient for people to use it and the idea is very good.

Pros

Great App, all in one, it really help me build the look and feel of my store, i do recommend it, thanks.
The reviews are fantastic, now they are set up I just need to monitor them and it helps customers feel safe buying from me. The loyalty programme motivates people to sign up, and it is easy to use.
I love the rewards loyalty program. I also like that customers can rate your store site as well as the products.

Cons

Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc.
Customer service post implementation was delayed.

Cons

I don't have one at the moment. Lack of Facebook integration.
I am having some teething problems (user error I must stress) and he is helping me sort them all out. In fact he has gone above and beyond so far.
Because of some reasons, I cannot leverage all features and quota of email marketing, but still pay the whole billing.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features39
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Gift Card Management
  • Live Chat
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Rewards Management
  • Social Marketing
  • Social Media Integration
  • Third-Party Integrations
  • Transaction History
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features54
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Gift Card Management
  • Live Chat
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Rewards Management
  • Social Marketing
  • Social Media Integration
  • Third-Party Integrations
  • Transaction History
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

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