Act! Features

Act!

CRM & Marketing Automation together as one.

4.0/5 (12 reviews)

Act! Feature Summary

  • Opportunity management

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (359 other apps)
Activity Dashboard (215 other apps)
Activity Tracking (160 other apps)
Automatic Notifications (196 other apps)
CRM Integration (133 other apps)
Calendar Management (180 other apps)
Custom Fields (147 other apps)
Customer Database (153 other apps)
Customizable Branding (192 other apps)
Customizable Reporting (160 other apps)
Customizable Templates (166 other apps)
Data Import/Export (175 other apps)
Electronic Payments (131 other apps)
Email Integration (186 other apps)
Mobile Integration (128 other apps)
Real Time Data (130 other apps)
Reminders (184 other apps)
Reporting & Statistics (227 other apps)
Social Media Integration (163 other apps)
Third Party Integration (212 other apps)

Mobile apps

iOS App


32 reviews

See all iPhone Apps

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


32 reviews

See all Android Apps

Act! Feature Reviews

6 reviewers had the following to say about Act!'s features:

Peter Best   JP BSc MBA

Verified Reviewer

ACT! has served us well for more than twelve years.

2017-02-27

Pros

I have tested other CRMs. ACT! has always ranked top of the list for me.

Cons

The Outlook interface is good but the synchronising facility could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
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Kevin Macconkey

Verified Reviewer

Act! Didn't last us past the first act.

2018-03-09

Pros

Learning how to use it was fairly easy, though it did take a good read through the knowledge base to make it work right.

Cons

And I feel that less tech-savvy users may struggle to get up and running. And a CRM should be simple to use so the sales team can focus on what's important and not fighting with data entry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: GetApp
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Sheridan Chaffey

Verified Reviewer

Sales management

2017-01-18

E-marketing, contact management, database, project management.

Pros

It works, what more can I say.

Cons

An absolute pig to install on a domain server!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Act!

Just try it on a single user... get the basics practiced first.

Source: GetApp
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Anonymous
Senior Account Executive (Information Technology and Services company, 11-50 employees)
Verified Reviewer

It a good tool

2018-04-12

Pros

There are numerous features/fields, analytics, and customization within Act!.

Cons

You can almost get lost in all of the capabilities. I only use a portion of its functionality and features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
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Thomas Scott

Verified Reviewer

Contact info mainstay

2017-06-26

Pros

Given that I have relied heavily on Act since about 1992, that is some track record, especially for software.

Cons

It can be resource hungry so good networks and reasonable computing power needed There can occasionally be niggles with the MS Outlook interface (though how much this is to do with Microsoft fiddling with interface parameters etc I can't say)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Adriano Assi

Verified Reviewer

Good... but local

2016-01-06

Now with web applications there's no point on investing on a local solution for CRM. The license is expensive, requires hardware, hard to configure and, the worse part: it is nearly IMPOSSIBLE to move out.

Pros

User friendly, good front end, good funcionalities.

Cons

Local. Expensive. It could interact more with other softwares like some SaaS like SurveyMonkey and so.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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