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Acuity Scheduling vs Amidship Comparison

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Overview

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

Amidship is an all-in-one business management platform with tools for appointment scheduling, sales tracking, customer relationship...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

3,762

687

90

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

(15)

5

4

3

2

1

9

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

They have been very helpful and accommodating to us small business owners prices are super affordable and budget friendly.
I didn’t have enough free time to take full advantage of the free trial but what I’ve witnessed thus far is great. M able to set my availability/services/payment arrangements all with ease.
I like the quirky quotes and statements because they give me moments of fun during my workday. I love the value for the cost.

Pros

Its easy to use, has a nice interface and its constantly getting better. Very happy with the service so far.
I was offered the opportunity to test out your software &I am happy I did. Customers love my website.
Ease of use, good customer service, great value, I love the website layout for my page.

Cons

To me, this is very poor customer service. Also, very frustrating when you have been paying the company for over five years and they can't even do you the curtesy of having a human call you.
The calendar views in the app are misleading. I can’t tell you how many times an associate has confused their schedule because of the appointment layouts in the app.
It’s kind of a pain, because PayPal already charges me when clients pay online, so to have to pay just to have my acuity link on social media sucks.

Cons

I also recently had an issue with the scheduling app through the website. It kept allowing clients to book in even though I had the times blocked off.
When writing in the Bio part I couldn’t see what I wrote to afterwards. So it made it little difficult for editing purposes.
Don't like that I can't customize the look of the website.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features52
  • API
  • Accounting Integration
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Invoice Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Ratings & Reviews
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SMS Integration
  • Sales Tracking
  • Secure Login
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Transaction History
  • Web Forms
  • Website Integration
  • Website Management
  • iCalendar Support
  • Total features28
  • API
  • Accounting Integration
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Invoice Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Ratings & Reviews
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SMS Integration
  • Sales Tracking
  • Secure Login
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Transaction History
  • Web Forms
  • Website Integration
  • Website Management
  • iCalendar Support

Integrations

  • Total integrations97
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Acuity Scheduling vs. Amidship

See how Acuity Scheduling and Amidship stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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